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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,198
value
50
shipping
48
returns
25
quality
9,941
This company responds to reviews on average within 3 days

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56,211 reviews
+39
How would you rate Ross-Simons?
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Minnesota
3 reviews
0 helpful votes
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Another great shopping experience
January 2, 2025
Updated review

Easy efficient shopping,great value, professional friendly representatives to help, and a fast delivery. What more can you ask for.actually. Nothing! Great shopping experience with great results, makes for outstanding customer service and bei g a long time returning Ross Simon Customer!

Date of experience: December 23, 2024

Very easy purchasing of a beautiful quality item
September 23, 2023
Previous review

Very easy purchasing of a beautiful quality item.

Date of experience: September 23, 2023
Illinois
1 review
0 helpful votes
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These were replacement earrings for for that which I had bought from Ross Simons many, many years ago. I lost one of the earrings, and so wanted to buy another pair. The first pair I bought was very flimsy, but I kept them. I found this latest order subsequently and decided to purchase them, hoping that I would have a better quality of product. Because I have one of the old earrings, I was able to compare. The newer set of earrings is quite flimsy compared to what I had bought before. Therefore, I am, naturally dissatisfied.

Date of experience: January 3, 2025
Rhode Island
2 reviews
0 helpful votes
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Easy, Efficient Shopping!
January 5, 2025

Shopping on the website was very easy! I found the perfect gift for a special birthday of my best friend which reflected the depth of our friendship perfectly! Gift arrived early and was even more beautiful than I expected.

Date of experience: December 30, 2024
California
1 review
0 helpful votes
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Online order
April 3, 2025

I have ordered numerous times and always have great success. Unfortunately I did like my most recent order. Not Ross-Simon's fault, product was as described. I simply did not pay close attention to the details of the product

Date of experience: March 14, 2025
New York
1 review
0 helpful votes
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Men's Tie Clip
February 25, 2025

Beautiful jewelry and quick service. The men's tie clip is exactly like the picture on their website.

Date of experience: February 25, 2025
Georgia
1 review
0 helpful votes
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Found Fun Items!
February 24, 2025

Shopping made easy! I found a very cute necklace for me plus surprise gifts for three granddaughters!

Date of experience: February 24, 2025
Washington
1 review
1 helpful vote
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Love the ease of website. Very way to order items. They offer several payment options. Very helpful.

Date of experience: March 3, 2025

Love the quality
August 23, 2024
Previous review

Love the quality. Easy to navigate web page.

Date of experience: August 13, 2024
Washington
1 review
0 helpful votes
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Aegfdra
January 12, 2025

I recently purchased a custom necklace from [Jewelry Company Name], and I couldn't be happier with the experience! From the moment I walked into the store, the staff were incredibly welcoming and knowledgeable. They helped me choose the perfect design that matched my vision and budget. The craftsmanship of the necklace is absolutely stunning—every detail is meticulously crafted, and it truly feels like a one-of-a-kind piece. I've received countless compliments on it! The quality of the jewelry is exceptional, and I can tell that they use only the finest materials. I highly recommend Ross-Simonsfor anyone looking to invest in beautiful, high-quality jewelry. Their customer service is top-notch, and they go above and beyond to ensure their clients are satisfied. I'll definitely be returning for future purchases!"

Date of experience: January 2, 2025
Alabama
1 review
0 helpful votes
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Silver braided hoop earrings...
February 12, 2025

Found exactly what I was looking for. My daughter in law had purchased the gold hoop earrings and I wanted the silver ones too.

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Fast Service
February 10, 2025

Based on the fast service we received on a previous order (necklace), I ordered a bracelet. It arrived sooner than expected. Quality appears to be very good, and a great price.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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Best for costume jewelry
May 4, 2025

So many items to choose from, but I wouldn't purchase fine jewelry without seeing it in person first. Luckily they offer a wide range of jewelry pieces at all price points.

Date of experience: April 24, 2025
California
2 reviews
0 helpful votes
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Finally, fiddle-proof pierced earrings!
March 3, 2025
Updated review

If your hands & fingers aren't up to the task of fooling with earrings, try these. They're ingeniously designed to slip into pierced ears in a single smooth motion. Fuss free!

Date of experience: February 21, 2025

Customer Service directed me to the product I asked...
October 24, 2024
Previous review

Customer Service directed me to the product I asked about. Thx!

Date of experience: October 14, 2024
Florida
1 review
0 helpful votes
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Easy ordering and very quick shipping.
March 29, 2025

My toe ring was shipped much earlier than expected and arrived in a pouch inside a reasonably solid little jewelery box. Very pleased with the entire experience.

Date of experience: March 19, 2025
Maryland
1 review
0 helpful votes
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Beautiful, Glittery Gems!
March 13, 2025
Updated review

I ordered this necklace because I thought it would look good with sweaters and t-shirts. Well, it absolutely exceeded my expectations. The "stones" are "gems," sapphires to be exact, and they sparkle and shine as light hits them and I move around. The clasp is tight, and the silver wire is strong. I got the shorter length of the two offered, but I might get the longer one and wear them together. Anyway, I'm happy to endorse this product's quality and Ross-Simons' excellent customer service.

Date of experience: March 3, 2025

The website is easy to navigate
June 15, 2024
Previous review

The website is easy to navigate. I got a discount.

Date of experience: June 5, 2024
New York
1 review
0 helpful votes
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Poor quality ruby!
March 22, 2025

I have bought a good amount from Ross Simon. I was brought up in Rhode Island and we only went there.
I returned a ruby and diamond cocktail ring. The main ruby was milky cloudy. I own several other ruby rings from Roth Simon and none had a bad stone. I am hoping the ring I get will be of Roth Simon quality.

Date of experience: March 12, 2025
Washington
1 review
0 helpful votes
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Love my is print bracelet
April 18, 2025

I lost my little miniature schnauzer to pancreatitis in January. Miss him so. The paw print bracelet does help soothe me. I have a new co pup but it isn't the same. Thank you for the engraving!

Date of experience: April 8, 2025
New Jersey
1 review
0 helpful votes
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Post Holiday Sale
January 31, 2025

Purchased 3 pair of earrings and one necklace. Quite pleased with the appearance and style of the jewelry. Two pair of earrings were inside outside design: one a paper clip shape of white topaz and the other a hooo with hinge of multigen stones. The final oair were Valentine's Day theme: a post style of a bee with a Be Mine heart dangling. The necklace matched Valentine's Day earrings.

Date of experience: January 21, 2025
Florida
1 review
0 helpful votes
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Beautiful Bracelet
May 14, 2025
Updated review

This is for my grand daughter. Her 16th birthday is not until December and I thought I better get a head start on gold prices jumping. The bracelet is beautiful, I'm sure she will love it.

Date of experience: May 4, 2025

My Grand Daughter was thrilled with her birthday gift!
December 26, 2024
Previous review

Gold bracelet purchased for 15th birthday gift for my grand daughter. The quality is outstanding and she was thrilled. Price was reasonable, customer service excellent, and I hope I will be able to purchase many more gifts for her in the coming years. Thank you.

Date of experience: December 16, 2024
Michigan
1 review
0 helpful votes
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Disappointed
January 25, 2025

There were two problems with the solitaire diamond necklace I purchased: 1) the spots where the chain attached to the diamond mount were too low causing the diamond to flip to the reverse side; and 2) the spring clasp was faulty, making it possible that the chain might detach and fall off.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2025
Barbara J. Ross-Simons Rep
4 months ago

We regret that there was an issue with the Diamond Solitaire Necklace, but glad that you were able to secure a return reference number with one of our friendly representatives. Providing quality merchandise and easy online returns is important to us, and we will forward these concerns to the appropriate departments. Private message sent.

Florida
1 review
0 helpful votes
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You send a beautiful product with a presentation
January 20, 2025

The CZ Tennis Necklace that I purchased did not fix me properly. It was 16" which was too long for me. I would have been better off with a14". The 16" rolled and the underside would show. I had to return the necklace.

Date of experience: January 10, 2025