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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,547 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,198
value
50
shipping
48
returns
25
quality
9,937
This company responds to reviews on average within 3 days

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56,167 reviews
+39
How would you rate Ross-Simons?
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California
1 review
0 helpful votes
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Review of the flyer de lis pin
January 21, 2025

It's a little smaller than I thought it would be but what really upsets me is how far out the pin protrudes once it is clapped. I am going to take it to my jeweler and see if they can put in a shorter pin so that the sharp point is not protruding 2 cms past the pin when closed. I am afraid I am going to poke myself when I am wearing it.

Date of experience: January 11, 2025
Indiana
1 review
0 helpful votes
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Size
January 8, 2025

The ring is really lovely. It looks just like the picture. However I feel the size is running a little small. Will contact customer service after the holidays to see about an exchange. Everything that I have read --ensures for easy exchanges. Thanks for a nice looking product that was super easy to purchase.
I look forward to getting one that fits a little better.

Date of experience: December 29, 2024
New York
1 review
0 helpful votes
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It was a perfect Valentines Gift
March 5, 2025

I was very satisfied with the whole process.
The bracelet was just like it showed on line and shipping was quick.
Never ordered from you before, but will continue to do so.
Thanks very much!

Date of experience: February 23, 2025
California
1 review
1 helpful vote
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Looking for a Diamond Hamsa
May 6, 2025
Updated review

I went on this site and found exactly what I was looking for. The price was decent so I purchased both pieces. Received them within a reasonable amount of time. They were both packaged well.

Date of experience: April 26, 2025

Had purchased a Hamsa diamond necklace from Nordstrom
April 26, 2025
Previous review

Had purchased a Hamsa diamond necklace from Nordstrom. The order was cancelled. Went on line and found something similar on your site. Was thrilled and proceeded to purchase the necklace and the hamsa diamond earrings. Looking forward to wearing both.

Date of experience: April 16, 2025
North Carolina
1 review
0 helpful votes
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Bold statement earrings.
March 4, 2025

The earrings are beautiful but even larger than described. I am waiting for the recipient to let me know if they are too big for her. I have been very pleased with all other purchases.

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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The catch on one is not working
March 27, 2025

I love the earrings, but one of the earrings does not latch properly and I'm afraid I'm gonna lose it or it's gonna fall out. I need to send it back. It's disappointing. I waited so long to get them and now I gotta send them back. I really think they should send me another set of earrings just like it.

Date of experience: March 17, 2025
Oklahoma
1 review
0 helpful votes
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Cheap Look
March 3, 2025

I know that the jewelry you sell is at a particular price point but i did expect a better quality than what was received. Had i seen it in person prior to ordering i would not have purchased it.

Date of experience: February 21, 2025
Ohio
1 review
0 helpful votes
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Condition of Necklace
April 10, 2025

When i received the necklace for my grandaughters 18th birthday the chain was a big ball of knots, took me and hour and half to get 75 % of the knot out and my son another 45 min to get it down to one knot that if i cant get out i will be sending back! Very poor way of sending a necklace in a bag when the chaing sould be secured. I'm sure this was sent back to you from another buyer and then sent back out to me. If I did not need it to give as a gift i would not have spent this much time on it!

Date of experience: March 28, 2025
Oklahoma
1 review
0 helpful votes
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Pjv
January 17, 2025

I ordered the large cubic zirconium solitaire for three of my friends and I know they are going to love them! I ordered one for myself earlier and I love to wear it! They were so reasonably and are very flashy 😂

Date of experience: January 7, 2025
Rhode Island
1 review
8 helpful votes
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Adorable Christmas jewelry!
January 15, 2025
Updated review

I ordered a lot of Christmas necklaces after the prices dropped for all of my nieces, wives of nephews, sister, sisters-in-law, myself, my daughter and a few friends as gifts for Xmas 2025. I am very pleased with all of them and am sure that they will love them. Ross Simons has a nice variety of holiday jewelry in good quality. There were no problems with shipping or the condition of the merchandise. I recommend this holiday jewelry as being festive and decent quality at reasonable prices.

Date of experience: December 26, 2024

Cute Christmas jewelry!
December 4, 2024
Previous review

I love the Christmas jewelry at Ross Simons. It is hard to find good quality Christmas jewelry anywhere. I bought a necklace and earrings for my daughter as well as for myself. I am having another jewelry store convert the pierced earrings for myself into French Clip/Screwback style as I do not have pierced ears. I wish that Ross Simons would sell some earrings in the screwback style. Regular clip earrings are not comfortable to wear, but the screwback style is quite comfortable.

Date of experience: December 4, 2024
South Carolina
1 review
0 helpful votes
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18k hoops
March 21, 2025
Updated review

I only wear 18k gold jewelry. I've purchased many items from Ross Simon and have been satisfied with all my purchases. It has become difficult to locate 18k, however, Ross Simon always seems to have just what I'm looking for.

Date of experience: March 11, 2025
Barbara J. Ross-Simons Rep
2 months ago

We are glad you found what you needed, and hope you are happy with your purchase!


Beautiful little every day earrings. Nice sparkle!
November 30, 2024
Previous review

I love Ross-Simons jewelry. I have purchased several items, and have been pleased with both quality and price. I will continue to purchase from Ross-Simons.

Date of experience: November 20, 2024
Pennsylvania
1 review
0 helpful votes
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Ordering online
February 5, 2025

It was not the usual easy order online as normally have done. It took me forever to open items and especially placing my order. I don't know what changed on your part

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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High quality at a Good Price
February 8, 2025

Everything I have ever ordered has been as described and of very high quality. Ross Simons is my go to jewelry store. I can always find some thing of high quality at a fair price.

Date of experience: February 8, 2025
Nevada
1 review
0 helpful votes
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My wife loves all of her Ross-Simons jewelry
March 26, 2025
Updated review

I love the online shopping experience. The web site has an awesome selection of beautiful jewelry. I never fail to find something that my wife will love.
Thank you Ross-Simons!

Date of experience: March 16, 2025

Quick, easy, I love it!
December 5, 2024
Previous review

Quick, easy, I love it!

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Daintier than expected
April 5, 2025

Although quite pretty and unique, this ring is far smaller than we had expected for the price. It will make a nice gift, but not make the impact we wanted.

Date of experience: March 26, 2025
Georgia
1 review
0 helpful votes
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Great Canaria Rings
May 5, 2025
Updated review

Scrolling the website shopping was enjoyable because there are so many beautiful items to choose from. Once I made a decision the ordering process was easy. I love my rings.

Date of experience: April 25, 2025

Nice selection
April 25, 2025
Previous review

Nice selection. Easy-to-use and easy check out.

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
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Beautiful simply beautiful
February 22, 2025

The package arrived and I opened it to see the beautiful Jewelry. I was concerned as to how and what the jewelry would arrive in something like a little plastic packet. No way this is the TOP OF THE LINE.
THANKS FOR MAKING MY VALENTINES DAY GREAT.

M.PEARL TAYLOR

Date of experience: February 12, 2025
Pennsylvania
1 review
1 helpful vote
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Small.
February 22, 2025

Poor picture didn't accurately represent the scale. The earring is so small for the price. I am completely disappointed. And shocked when open the item not even in a box.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2025
Barbara J. Ross-Simons Rep
3 months ago

Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.

New Jersey
2 reviews
0 helpful votes
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Good Prices
February 8, 2025

I have loved everything I have purchased over the years and have never had a problem with anything. I have been shopping here for at least 15+ years, so you can imagine the amount of jewelry I have collected and gifted over all these years.

Date of experience: January 6, 2025
Arizona
1 review
1 helpful vote
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Sapphire and diamond ring
January 17, 2025

I ordered the three stone sapphire and diamond ring and it really is lovely. The sapphires are much darker than pictured and almost look black, but I really don't mind that at all. The ring is really very pretty.

Date of experience: January 6, 2025