Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very, very, quick. Product was just OK but wife liked it and it arrived before promised. Would buy again.
Came a day later than expected, but not a big deal. Great and fits perfect.
Very nice ring. She loves rose gold and her birthstone was the icing on the cake. Tha sparkle from the diamonds took it over the top.
Love the ease of website. Very way to order items. They offer several payment options. Very helpful.
It is even prettier than in the images online. Heavy and good craftsmanship, especially the cross. Thank you
Found a 25 carat diamond eternity band. Very sparkly! Very pleased with my purchase!
Easy to purchase, great price and love the square little huggie yellow gold earrings. My new everyday earrings.
I always look at Ross Simon first, when shopping for fine jewelry. Always beautiful pieces at a good price.
The site had a great variety of jewelry, I found the perfect gift in a Byzantine bracelet, unfortunately my wife didn't like it, so we're returning it and my wife has picked out (3) that she does like so I will be buying again.
If your hands & fingers aren't up to the task of fooling with earrings, try these. They're ingeniously designed to slip into pierced ears in a single smooth motion. Fuss free!
Customer Service directed me to the product I asked about. Thx!
The checkout was very easy to navigate.
I am a returning customer of Ross Simon. I am very happy with my purchase. I love pearls and these earrings are simple elegance. I love the movement the lower pearl provides and the diamond gives it a little bling. The backs are normal size and easy for aging hands to put on. These earrings are a new favorite and I will be wearing them often.
I ordered three items for a specific event outfit:
1. Multi-metal ring: the overlapping bands (one with diamonds) are very, very thin. You have to look hard to see anything is there! It looks & feels like it came out of a box of cracker jacks…
2. Drop earrings look cheap up close. Might be Okay if I wear them where light is low. Still deciding. Nope,I was wrong. There is nothing here that catches light in a good way.
3. Station necklace was shipped in a bag, so it's tangled. Right now, it, too, looks cheap. The chain is awful.
I guess it's time to call RS since they did not respond to my original review…
I ordered three items for a specific event outfit:
Multi-metal ring: the overlapping bands (one with diamonds) are very, very thin. You have to look hard to see anything is there!
Drop earrings look cheap up close. Might be Okay if I wear them where light is low. Still deciding.
Station necklace was shipped in a bag, so it's tangled. Right now, it, too, looks cheap.
Quick, easy, and wonderful results! Always like Ross-Simon jewelry!
I know that the jewelry you sell is at a particular price point but i did expect a better quality than what was received. Had i seen it in person prior to ordering i would not have purchased it.
Nice Jewelry, prices and expedient! I would shop there again.
The picture lured me in, but it only provides a hint of the true beauty of this ring. It's gorgeous! So happy with my purchase.
Beautiful bracelet! Fast delivery!
Great service!
Thank you
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that you were not pleased with your pieces. We always want our customers to be 100% satisfied with their jewelry and offer a 30-day money back guarantee. Returns may be set up by using our easy online return processing. Private message sent.