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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Nice website,quality items and easy to navigate. Delivery was fast and smooth.
Ordering process was very easy and the bracelet description was exact! And our daughter loved!
Smaller than I expected the earrings to be. But I will keep them. They are pretty!
Wonderful customer service. Excellent quality and wide range of products. Prices
Are very reasonable. I am a frequent buyer.! My late husband purchased many
Necklaces and bracelets. Will continue to purchase items@ Ross-Simons.
I wear my lovely earrings every day! So light
And yet, so beautiful and love how they convey elegance!
I ordered 2 rings. They were delivered in a timely manner. I love the way you box them. Unfortunately, one of the rings had to be returned because it didn't fit correctly. I've gotten lots of compliments on the ring I kept.
Perfect. Just what I was looking for. I wish you had the matching earrings
This order was a birthday gift for someone that unfortunately was not the best of quality which I ended up contacting customer service to exchange. That shipment eventually arrived after a delay and appears to be better quality. I am in the process of returning the original purchase.
Size was perfect, and best of all she loved the way it looks. I will definitely visit Ross and Simons again in the future.
Excellent/Flawless design/shipping/ Style lives up to website..
Good selection, decent prices, fast shipping - happy with my purchases!
Perfect for pendants; substantial weight for heavier pendants
The earrings were good the necklace to thin I expected the cross to be bigger as well. Not what I expected as far as the necklace
I was very satisfied with the whole process.
The bracelet was just like it showed on line and shipping was quick.
Never ordered from you before, but will continue to do so.
Thanks very much!
It's always a pleasure doing business with Ross-Simon. Beautiful jewelry to fit everyone's budget. I'm never disappointed when I open the little gems within these small packages. An all around great experience! Thank you for keeping a high standard in this industry.
They are very fast about getting your order processed and shipped
Normal deliver depending on where you buy from. I, believe it took a week to receive my order. I, will be returning since it's not fitted just haven't had the time to send or look at the instructions on how to return
I love the bracelet, but the clasp was broken and I need to go to a jeweler to have it repaired. I just have not had any free time to do this yet. Have not yet worn the bracelet.
You ask for my opinion and then tell me it's too short. So now you don't get my experience review. Guess I hit 50 characters now. For the 50 character minimum, I give you 0 stars. Thank you for wasting my time.
The earrings were very thin and very bendable. I called them and they made it very easy to return.
We regret that you were not pleased with the earrings, but are glad that you were provided with excellent customer service with the return. We hope you are able to find something else you love.
Like that you can easily adjust the length if the necklace. The Singapore chain is beautiful; the twists make it different and seem a bit lure substantial.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue with the original order, but are pleased to know that the replacement worked out to your satisfaction. Thank you for being a valued customer!