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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have purchased around six items and have not been disappointed. This item was not what I expected for such an expensive purchased. I return the item and my usps tracking said you received the package in your P.O. Box on March 8th.
I bought the earrings to go with a bracelet I bought earlier from Ross-Simons. They are beautiful and arrived packaged very. They even included tarnish-preventing strips to keep them looking great.
I generally like the products at R+S. In recent years the prices have risen significantly for high-quality pieces on the website but in general the rings are still nice.
It was okay The rep helped me pick out a different item waiting for it to be shipped back to me
The best thing about purchasing gemstones that are not actually real, is that the color is dead on! Yes, the price is far below what you would pay for natural stones too, but you always know the earrings will exactly match the necklace & the stones will not have a variation from say, the picture on the website. Your Garnet will be Red- or it should be. The ones I bought came in so dark, they appeared Black. So I returned them. At my expense. I won't be buying from Ross-Simons again. When they sell you something that is this bad, they should at least pay for the return.
Think I should have been able to use credit card in my wallet.
I purchased these to go with a custom made pendant. They pair beautifully. Great quality. Rubies are clear and a nice color.
I ordered a simulated emerald eternity band. It's beautiful. Fits perfectly. However, the first day I wore it one of the stones fell out. Thankfully, I found it and used needle-nose pliers to tighten the prongs around it. The ring was inexpensive but I still expected it hold up.
The website is easy to navigate. The jewelry is beautiful! I am so pleased with everything I ordered. The process was easy and shipping was fast.
I placed my order and the items came in 2 packages. I received notificationa and updates about their arrivals.
The earrings arrived super fast and they were exactly like the ones pictured. Perfect match for the ring my wife got in November.
Bracelet is as it appears in the photo. Nice item. Contacted customer service who was polite but unable to help
Order and delivery were flawless
Ring is absolutely beautiful, I just did not realize the stones went completely around thus making my pinky and middle finger feel irritated and constricted otherwise a perfect 10 for me!
This ring is very sweet and I wear it everyday! It fits well and is appropriate for daily wearing.
Easy check-out. That's nice!
They looked small in the box, but once on, were perfect for me. Am wearing them now; easy to wear all day. (Be sure to see the earrings on the model, for size.)
Always a pleasure as it is so easy. The website has good pictures and the article are exactly as described.
I've shopped with Ross- simons before and had a good experience. This time, however I can not say the same. The delivery timeframe was horrible, customer service was not the best and when I received the item, it was not what I wanted or expected. The gold was EXTREMELY yellow. I called to get a return label, after my being able to download it for myself, and found out I have to pay to return the item and shipping cost will be deducted as well. I considered keeping the bracelet, but after the less than pleasurable experience, I've decided to return it. Not sure if I'll shop with RS again!
We regret you were not happy with your service for order # I9187096. We show this order was placed on Monday 2/17/25 and shipped the next day Tuesday 2/18/25 and delivered on Tuesday 2/25/25 within 5 business days from ship date. UPS does show there was a 1 day delay due to severe weather while in transit that was beyond our control.
We do know things can look and feel different upon receipt and offer our 30-day return policy. The label provided has a postage fee of $4.95 or you ship it back another way at your expense. We also offer our VIP membership which includes free return labels for members. Private message sent.
Easy! Beautiful jewelery — I purchased the most perfect gold ring with both of my October birthstone's. It's been something I've wanted for awhile, but I never found anything I loved & thought was worth the money until I came across Ross-Simons!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We understand it can be challenging to depict color online, for many reasons, such as variations in screen resolutions, as well as the light source that the piece is subject to. The red garnet is genuine, but it is a very deep red, as shown in the photo. We always want our customers to love their pieces, but if they don't we offer a 30-day money back guarantee. While we do ship all of our jewelry on a free standard shipping, returns can be shipped back for a nominal $4.95, which will be deducted from the return. Customers who join our VIP Club do receive free returns on all their jewelry for one year, in addition to many other benefits. Private message sent.