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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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California
1 review
0 helpful votes
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Wonderful site
March 11, 2025

I've many pieces of costume (doesn't equal cheap) jewelry from Ross Simons the past few years. Never disappointed. Just bought lab-grown diamond studs, which are simply lovely.
I highly recommend.

Date of experience: February 3, 2025
Colorado
1 review
0 helpful votes
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This bracelet is gorgeous
March 11, 2025

The bracelet is exactly as pictured on the web site. I love it.

Date of experience: March 1, 2025
Texas
1 review
0 helpful votes
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Great experience
March 11, 2025

Easy shopping on the site.
Fast shipping. Beautiful products.

Date of experience: March 11, 2025
Illinois
1 review
0 helpful votes
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Beautiful graduation gift!
March 11, 2025

I am thrilled to be able to gift this to our grand daughter for her graduation. Couldn't be happier!

Date of experience: March 1, 2025
District of Columbia
3 reviews
0 helpful votes
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Another Happy Birthday
March 11, 2025
Updated review

I have been buying birthday jewelry for my sister for years and have never had a problem with shopping. I absolutely love Ross-Simons.

Date of experience: March 12, 2025

I always have a pleasant and quick shopping experience...
October 11, 2024
Previous review

I always have a pleasant and quick shopping experience plus I love your jewelry, I have not had one problem with any of your pieces.

Date of experience: October 1, 2024
Pennsylvania
1 review
0 helpful votes
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Shopping at R-S is EASY
March 11, 2025

Perhaps too easy! Nearly half of all my jewelry is from Ross-Simon. I see something I like either in the catalog or on-line, wait hopefully for it to be on sale and when that comes, I snatch it. Not only a lovely piece, but also the thrill of the successful hunt. I also like your instructional pages about the names of different chain links, or how to wear a ring stack etc,

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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Beautiful earrings
March 11, 2025

I tried the earrings on and they are beautiful! Ellen Thompson

Date of experience: March 1, 2025
Arizona
1 review
0 helpful votes
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Love my new ring
March 11, 2025

Bought a white jade ring and love it. This ring is wide but I like it. Only problem is stone rings can Crack they're hit on a hard surface.

Date of experience: March 1, 2025
Florida
1 review
0 helpful votes
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I have returned the earrings too big. I have returned the earrings too big for me.

Date of experience: March 1, 2025
North Dakota
1 review
0 helpful votes
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This was my first order with Ross & Simon's. I found 2 beautiful, unique, meaningful rings at a great price. I was kept up to date throughout the shipping process.

Date of experience: February 15, 2025
New York
1 review
0 helpful votes
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Nice quality for the price!
March 11, 2025

Found just what I was looking for. I would like more french back earnings, not studs.

Date of experience: March 11, 2025
Tennessee
1 review
1 helpful vote
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Granddaughter
March 11, 2025

Granddaughter picked the ring for her birthday. Perfect fit!

Date of experience: March 11, 2025
Missouri
1 review
1 helpful vote
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Disappointed
March 11, 2025

First time ordering I will hold any comment until I receive my order

Very poor quality I want to return items purchased

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 11, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We regret to learn that you were not pleased with your jewelry. We pride ourselves on providing quality pieces at the best value and are saddened when we don't meet expectations. We always want our customers to love their items and offer 30-day returns or exchanges. We hope you will find something else you love. Private message sent.

California
1 review
0 helpful votes
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Shipped promptly and expectations were wonderful. The product is beautiful and perfect for bday gift within my budget.

Date of experience: March 1, 2025
Oklahoma
1 review
0 helpful votes
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Excellent
March 11, 2025

Very easy shopping experience, and the quality of the earrings is 5 star!

Date of experience: March 17, 2025
Texas
1 review
0 helpful votes
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Disappointed
March 11, 2025

I did not feel the item was well represented online, so I returned it, and I had to pay for that return.

Date of experience: March 1, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We try our best to make the most accurate representations of our pieces online, and we regret that this did not meet expectations. We see that you have returned the earrings and a refund was issued.

Utah
1 review
0 helpful votes
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Pleased with my purchases.
March 10, 2025
Updated review

I have been a loyal customer for a few years now and I have never been disappointed in my jewelry selections for myself or as gifts. When my Family Physician retired in December of 2024, I gave her a sterling silver and pearl necklace as a retirement and thank you gift. She was thrilled with it. I also bought one for myself 2 or 3 years ago and wear it with love.

Date of experience: February 28, 2025

Mrs. H.
November 26, 2024
Previous review

I have bought numerous bracelets from Ross - Simon's for gifts and myself and they are always beautiful and appreciated by friends.

Date of experience: November 16, 2024
Texas
2 reviews
1 helpful vote
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Very good quality
March 10, 2025

Sapphires were much darker than depicted in the photo but bracelet very nice

Date of experience: March 10, 2025
Michigan
1 review
1 helpful vote
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Ring
March 10, 2025

Got the ring in a timely matter, but was too big and the setting was higher than I liked

Date of experience: February 28, 2025
Florida
1 review
0 helpful votes
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Prefect ring love the colors and the quality. Shipping was fast.

Date of experience: February 28, 2025