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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Florida
1 review
0 helpful votes
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Haven't put them on yet!
March 13, 2025

Took too long to put in all info. Second, It much effort to remove one item from this order

Date of experience: March 16, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We thank you for your perseverance while placing your order. If you have more than one piece in your cart, press the minus sign to reduce the quantity. We hope this helps!

New Hampshire
1 review
0 helpful votes
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Great Shopping Experience
March 13, 2025

I had a fantastic shopping experience! The website was easy to navigate and showcased photos that helped me confidently choose the perfect earring backs. Overall, it made my shopping journey enjoyable.

Date of experience: March 3, 2025
Connecticut
1 review
0 helpful votes
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Vintage
March 13, 2025

My shopping experience from selection to delivery was flawless

Date of experience: March 13, 2025
Texas
1 review
0 helpful votes
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Fun shopping
March 13, 2025

Easy website for shopping and actually fun looking at all of the lovely pieces of jewelry. Very descriptive and no surprises when my shipment arrived.

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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I wish it was ok
March 13, 2025

I returned it, it was small for my hand, maybe I should've ordered the larger size?!

Date of experience: March 3, 2025
Barbara J. — Ross-Simons Rep
11 months ago

You may return or exchange anything within 30-days of purchase! You may call us at (800) 835-0919 to start the exchange process, if you choose.

Texas
1 review
0 helpful votes
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The perfect size!
March 13, 2025

I've ordered here before and been happy with my purchases in the past as well. The items were just as the description read.
I'm a happy shopper and will be a retuning customer.

Date of experience: March 3, 2025
Washington
1 review
0 helpful votes
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Beautiful
March 13, 2025

I am wearing the ring the first day today. I love the richness of it.

Date of experience: March 3, 2025
Illinois
2 reviews
0 helpful votes
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You have excellent products. Did I get my additional 10% off?

Date of experience: March 18, 2025
Minnesota
1 review
0 helpful votes
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Pretty
March 13, 2025

For the price the ring is very nice. It goes well with other pearl jewelry.

Date of experience: March 3, 2025
Tennessee
1 review
0 helpful votes
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Aquamarine almost clear
March 13, 2025

The ring overall is beautiful, but I purchased it as a birthstone ring as a gift. The center stone is almost colorless which was disappointing, but I kept it anyway.

Date of experience: March 3, 2025
Illinois
1 review
0 helpful votes
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Beautiful online and in person
March 12, 2025

These earrings are really stunning in person, they are the perfect ones for me as they are colorful but dainty for every day wear.

Date of experience: March 2, 2025
New York
1 review
0 helpful votes
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Poor quality
March 12, 2025

Purchased a mesh ring because I needed the flexibility as my fingers often have been retaining fluid. After less than two weeks of wear, the mesh is falling apart, broken and cutting into my fingers. So I have already stopped wearing it.

Date of experience: March 2, 2025
Tennessee
1 review
0 helpful votes
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Easy to find what I've been looking for in a necklace. Necklace is very dainty and cross is perfect for every day wear.

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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These are very pretty
March 12, 2025

I like the products I had a excellent experience. Everything was correct that I ordered.

Date of experience: March 2, 2025
California
1 review
0 helpful votes
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Bedazzled
March 12, 2025

Choices were abundant with great descriptions. The Sapphire bracelet length of 8.24 was just long enough to slide off my wife's wrist. The return/exchange process was simple and painless with the help of the Ross-Simons representative. The 1st measurement used was against current bracelets she has, but with the Ross-Simmons clasp it was 1/4" too long for her.

Date of experience: March 2, 2025
Pennsylvania
1 review
1 helpful vote
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Ginkgo charm
March 12, 2025
Updated review

The service was very good, but I was disappointed with the gold charm. It was much smaller and thinner than it appeared to me online.

Date of experience: March 2, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We always want our customers to be 100% satisfied with their pieces and offer a 30-day return policy. We are glad to learn you experienced great customer service, and hope that you will be able to find something else you love.


Very easy to navigate order ing process
November 22, 2024
Previous review

Very easy to navigate order ing process.

Date of experience: November 12, 2024
California
1 review
0 helpful votes
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Pretty
March 12, 2025

But for my daughter's birthday, she loved them their light and comfortable but look more substantial. Very happy with the purchase

Date of experience: March 2, 2025
Oregon
1 review
0 helpful votes
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Very satisfied
March 12, 2025

I love my bracelets! Very affordable. Customer service is great! Will def shop again.

Date of experience: March 2, 2025
North Carolina
1 review
0 helpful votes
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Wonderful ring
March 12, 2025

I bought this ring and put my father's initial on it. I've worn it every day since I received it.

Date of experience: March 2, 2025
Michigan
1 review
2 helpful votes
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Lovely Ring
March 12, 2025

I just love the peridot/topaz estruscan ring I purchased.
It fits perfectly and I look forward to wearing it often.

Date of experience: March 2, 2025