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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Took too long to put in all info. Second, It much effort to remove one item from this order
I had a fantastic shopping experience! The website was easy to navigate and showcased photos that helped me confidently choose the perfect earring backs. Overall, it made my shopping journey enjoyable.
Easy website for shopping and actually fun looking at all of the lovely pieces of jewelry. Very descriptive and no surprises when my shipment arrived.
I returned it, it was small for my hand, maybe I should've ordered the larger size?!
You may return or exchange anything within 30-days of purchase! You may call us at (800) 835-0919 to start the exchange process, if you choose.
I've ordered here before and been happy with my purchases in the past as well. The items were just as the description read.
I'm a happy shopper and will be a retuning customer.
I am wearing the ring the first day today. I love the richness of it.
You have excellent products. Did I get my additional 10% off?
The ring overall is beautiful, but I purchased it as a birthstone ring as a gift. The center stone is almost colorless which was disappointing, but I kept it anyway.
These earrings are really stunning in person, they are the perfect ones for me as they are colorful but dainty for every day wear.
Purchased a mesh ring because I needed the flexibility as my fingers often have been retaining fluid. After less than two weeks of wear, the mesh is falling apart, broken and cutting into my fingers. So I have already stopped wearing it.
Easy to find what I've been looking for in a necklace. Necklace is very dainty and cross is perfect for every day wear.
I like the products I had a excellent experience. Everything was correct that I ordered.
Choices were abundant with great descriptions. The Sapphire bracelet length of 8.24 was just long enough to slide off my wife's wrist. The return/exchange process was simple and painless with the help of the Ross-Simons representative. The 1st measurement used was against current bracelets she has, but with the Ross-Simmons clasp it was 1/4" too long for her.
The service was very good, but I was disappointed with the gold charm. It was much smaller and thinner than it appeared to me online.
We always want our customers to be 100% satisfied with their pieces and offer a 30-day return policy. We are glad to learn you experienced great customer service, and hope that you will be able to find something else you love.
Very easy to navigate order ing process.
I love my bracelets! Very affordable. Customer service is great! Will def shop again.
I bought this ring and put my father's initial on it. I've worn it every day since I received it.
I just love the peridot/topaz estruscan ring I purchased.
It fits perfectly and I look forward to wearing it often.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We thank you for your perseverance while placing your order. If you have more than one piece in your cart, press the minus sign to reduce the quantity. We hope this helps!