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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Always great product, great deals, user friendly website, great customer service.
Very pretty, but they had to be replaced. Wore them around the house for a day and had one just fall out. After a long search, finally found it and noticed the clasp was faulty. Customer service is exchanging for a new pair, but it doesn't inspire much confidence. Expected a higher quality product.
I like everything about my order.I got it on time even earlier than expected.
Simple, no other advertisement when checking out. Order and Give Info and Place.
Shopping on this site was quick and easy and the earrings were beautiful.
Delivery was quick, but did not like the necklace due to the clasp
Easy ordering. Received within 2 weeks! Looks great on. Shiny!
Awesome! Will order again! I was quite pleased with my purchase. Happy to receive it in such a timely manner.
I had high hopes for this ring and for Ross Simons after researching customer satisfaction. For the price the ring is ok, assuming the gold is true and doesn't tarnish. The color and shine are nice. However, what I'm not satisfied with is the craftsmanship for the price. Some of the spaces inside the links are not evenly "punched" for lack of a better word - they are smaller holes than they should be, and some of the finish appears rough, where it should have been the open link. ALSO, the inside of the ring is rough! The underside links aren't smooth on the edges and give a rough feeling to the ring which I haven't experienced before. So this overall makes the ring feel overpriced for the craftsmanship.
The earrings photos showed a left and right earring. I received 2 of the same earrings. The treble clef ring was perfect.
I am never disappointed with the pieces I order. They are always beautiful, affordable and great quality
It was a great experience! Very efficient and smooth. I love the ring. Good value for a great look!
Loved the earrings, ordered and received in a timely fashion.
We use to shop at Ross Simon's in Syracuse,New York when I lived there. Have been in Colorado for 27 years. Remember it was a great store
This is a lovely necklace and I can't wait to wear it. Easy to navigate website.
This necklace is absolutely beautiful!Every time I wear it I receive a compliment. This is one of my most favorite pieces of jewelry!
I thought I was getting one earring but it came as a pair. The diamond is so small you can't see it. That system of overlapping post is genius.
This is a very sweet pearl charm. I'll be wearing it as a necklace and its the perfect size for me.
I bought this ring in the hopes of stacking it and it did not disappoint. It's well made and looks great with my other rings.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you are not pleased with the craftsmanship of the ring. Providing quality pieces at the best value is important to us, and we take all feedback seriously. We have reported your concerns to our team, and they will inspect our inventory. Of course, if you are not 100% satisfied, you may return or exchange any piece within 30-days of purchase.