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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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California
1 review
0 helpful votes
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Beautiful earrings
March 17, 2025

Love these earrings. They are stylish and light and has elegant.

Date of experience: March 17, 2025
Pennsylvania
1 review
0 helpful votes
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This ring looks beautiful worn together with another rose gold and diamond band that I own as well
As a similarly set Morganite and diamond halo necklace and matching earrings. I am very delighted with this affordably priced outstanding piece to add to my collection!

Date of experience: March 7, 2025
Nevada
1 review
0 helpful votes
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Reliable and beautiful product.
March 17, 2025

Easy to order, transparent transactions. Speedy delivery.

Date of experience: March 7, 2025
Texas
2 reviews
1 helpful vote
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Disappointed
March 17, 2025

The picture looks much better. You obviously enlarged the picture. I will not be purchasing anything else.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 7, 2025
Barbara J. — Ross-Simons Rep
11 months ago

Photographs are enlarged online to show detail, however, we also include a picture of the piece on a model shown to scale to get a true representation of what it would look like on the purchaser. Also, we always include product dimensions in the Product Details section under the picture of the piece as well. We always want our customers to love their pieces, and offer a 30-day money back guarantee. Private message sent.

West Virginia
1 review
0 helpful votes
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I ordered two rings.
March 17, 2025

I appreciate the opportunity to participate in your jewelry buying experience. They are very good quality rings.

Date of experience: March 7, 2025
Colorado
1 review
0 helpful votes
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Great designs
March 17, 2025

Yes, i plan on ordering more jewelry - easy, fast and great designs

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Beautiful ring
March 17, 2025

Gorgeous ring of good quality. I'm very happy with the price and I know it will make a lovely gift for my mom!

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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Italian horn
March 17, 2025

Gift for my daughter-in-law. She really loved it. Thankyou

Date of experience: March 7, 2025
Wisconsin
1 review
0 helpful votes
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Good not great
March 17, 2025

Looked way nicer online than in person. Looks a lot bigger and more bold online if that makes sense. Have not given it to my wife yet but my first impression of it wasn't great.

Date of experience: March 7, 2025
Tennessee
1 review
0 helpful votes
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I returned the item as I bought it to match a similar ring but it was too different, very pretty but not a match.

Date of experience: March 7, 2025
Florida
1 review
0 helpful votes
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I Love The New Ring!
March 17, 2025

The quality and craftsmanship is perfect. The service and timely delivery was excellent. I will order again.

Date of experience: March 7, 2025
Arizona
1 review
0 helpful votes
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Floating opal drop earrings
March 17, 2025

Great, fast and friendly service. Great packaging, arrived in time.

Date of experience: March 7, 2025
Georgia
1 review
1 helpful vote
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I received a a 25% off next purchase in December 2024. I was supposedly good until March 24,2025. I attempted to apply the code: RC*******, but it was denied!

Date of experience: March 14, 2025
Barbara J. — Ross-Simons Rep
11 months ago

The RC coupons need to be entered in the box labeled "gift certificates" at checkout. Do not override the code that defaults into the offer code box, that is not where this coupon goes. These coupons are for $25.00 off an order of $125+. We see that you did have a valid coupon and have applied it to your order. Private message sent.

Florida
1 review
0 helpful votes
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Love my new gold ring!
March 17, 2025

I love the beauty and fit of the ring! I will definitely order in the future!

Date of experience: March 19, 2025
Massachusetts
1 review
1 helpful vote
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Great Customer Service
March 17, 2025

I have purchased from Ross Simon's in the past and always been happy with my purchases.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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My Pearl Anklet
March 17, 2025

I love your pearls! I love anklets & this is exactly what I wanted. It's beautiful, dainty & perfect.
Thank you!

Date of experience: March 17, 2025
Arizona
1 review
0 helpful votes
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Gorgeous emerald solitaire ring
March 17, 2025

We got this ring for our daughter as a birthday present and she loved it. The stone is really pretty and the ring is of very good quality. It arrived on time and was prettier than the picture (which was gorgeous). Very satisfied with every order we have made with Ross-Simmons. The products are always excellent

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Love the jewelry
March 17, 2025

Love dealing with Ross Simons. The products are beautiful and as advertised.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Great jewelry
March 17, 2025

Great website great prices, my wife loves her new jewelry. Looking forward to purchasing more in the future!

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Great company
March 17, 2025

From viewing their website to receiving my order, everything went smoothly. I'm tempted by lots of their jewelry!

Date of experience: March 7, 2025