Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

Instant Feedback

73,869 reviews

We monitor reviews for authenticity

Connecticut
1 review
0 helpful votes
Follow Erin O.
Unfollow Erin O.
Share Review
Report Review

Price was great. Beautiful ring.
March 16, 2025

Thumbs up👍😁 no complaints
Will continue to search for deals

Date of experience: March 17, 2025
Florida
1 review
1 helpful vote
Follow Patricia L.
Unfollow Patricia L.
Share Review
Report Review

Love it.
March 16, 2025
Updated review

I love Ross-Simons, the quality of the merchandise is exceptional. I recommend Ross-Simons for all my and everyone else jewelry wants and desires.

Date of experience: March 6, 2025

Customer Satisfied
November 25, 2024
Previous review

Ross-Simons products are durable; beautiful and add sparkle and life to any hum drum outfit.

Date of experience: November 15, 2024
California
1 review
1 helpful vote
Follow Virginia K.
Unfollow Virginia K.
Share Review
Report Review

It is a lovely ring
March 16, 2025

Easy website to follow. I was looking for a close replacement for my my granddaughter and found one in the site.

Date of experience: March 16, 2025
Wisconsin
1 review
0 helpful votes
Follow Patricia F.
Unfollow Patricia F.
Share Review
Report Review

Lovely
March 16, 2025

The ring is beautiful. Very white sparkling diamonds at a good price. Your checkout is not great! I thought my order went through. I received no notice, so I called. I had to reorder. You need to rearrange your checkout page so buy is more visible to people ordering on their phone.

Date of experience: March 6, 2025
Barbara J. Ross-Simons Rep
11 months ago

Our goal is a smooth checkout experience; we appreciate your persistence in placing your order. We will forward your suggestion regarding checkout on a mobile device to our team. We are glad you love the ring!

Georgia
1 review
0 helpful votes
Follow Cara L.
Unfollow Cara L.
Share Review
Report Review

It was the perfect aquamarine pinky ring gift for a coworker. The entire process was quick and easy to handle online. The ring arrived in days and was exactly as pictured. The presentation...the cloth bag inside the signature Ross-Simons box/drawer...elevated the experience for the recipient. I was so excited to give the beautiful ring that I couldn't/didn't wait for her March 24 birthday - I gave it to her when the ring arrived at the end of February! She loved it!

Date of experience: February 26, 2025
New York
1 review
0 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

Happy with my purchases
March 15, 2025

Beautiful, quality jewelry, quick shipping, easy returns, would definitely recommend Ross-Simons

Date of experience: March 5, 2025
Tennessee
1 review
0 helpful votes
Follow Dede C.
Unfollow Dede C.
Share Review
Report Review

Quick and classy
March 15, 2025

Love the monogrammed ring and the excellent customer service/ shipping time.

Date of experience: March 5, 2025
North Carolina
1 review
0 helpful votes
Follow LORI L.
Unfollow LORI L.
Share Review
Report Review

So YOU-nique!
March 15, 2025

I LOVE everthing I've bought from this company. I don't want what everyone else has and Ross-Simons delivers with unique designs. One of my favorite places to buy jewelry!

Date of experience: March 5, 2025
South Carolina
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Anniversary gift
March 15, 2025

The best selections of jewelry. Much better that going to store to store.
I will be back again. She Loved it!

Date of experience: March 15, 2025
Florida
1 review
0 helpful votes
Follow Lourdes C.
Unfollow Lourdes C.
Share Review
Report Review

Couple items
March 15, 2025
Updated review

I ordered a necklace and ring. Necklace was a winner, ring was not. I shipped back and when I see credit on my CC I will order a different ring I also liked

Date of experience: March 5, 2025

The 10 percent applied to only 1 item in cart instead...
December 4, 2024
Previous review

The 10 percent applied to only 1 item in cart instead of both. So I removed the 2 nd item

Date of experience: November 24, 2024
North Carolina
1 review
0 helpful votes
Follow marilyn j.
Unfollow marilyn j.
Share Review
Report Review

I found exactly what I was looking for, it was at an extremely reasonable price and it came beautifully boxed.

Date of experience: February 23, 2025
Indiana
1 review
0 helpful votes
Follow Ruth O.
Unfollow Ruth O.
Share Review
Report Review

Ordering is simple.
March 15, 2025

Normally delivery is very prompt but this time it took at least two weeks. I finally received it today, 3/5/25 and I love it.

Date of experience: March 5, 2025
Nebraska
1 review
0 helpful votes
Follow Lorrena B.
Unfollow Lorrena B.
Share Review
Report Review

Very easy to order
March 15, 2025

Loved the product. Will order again when I need something. Easy to order and quality was excellent.

Date of experience: March 5, 2025
Washington
1 review
0 helpful votes
Follow V N.
Unfollow V N.
Share Review
Report Review

Buyer Beware
March 15, 2025

The hearts were carelessly 'filled'. Sloppy work. Didn't see in the photos there is no backing under the hearts. Guaranteed to break with daily wear. Just a fun, rather expensive, ring.

Date of experience: March 4, 2025
Barbara J. Ross-Simons Rep
11 months ago

We regret that you were not pleased with the ring, and offer a 30-day money back guarantee. We always try to include as much product information as possible in the Product Details and this ring does have a 360-degree view of the front and back on our website.

Alabama
1 review
0 helpful votes
Follow Anne B.
Unfollow Anne B.
Share Review
Report Review

Very pleased.
March 15, 2025

Very easy to order off the internet. Also prompt delivery. The person that received it was very pleased.

Date of experience: February 28, 2025
Virginia
1 review
1 helpful vote
Follow Caryn S.
Unfollow Caryn S.
Share Review
Report Review

Classic earrings
March 15, 2025

I received my lovely GOS classic earring as a birthday gift. I love them! I love the for their simple, yet unique beauty.

Date of experience: March 5, 2025
California
1 review
0 helpful votes
Follow Jacklyn S.
Unfollow Jacklyn S.
Share Review
Report Review

Love the flat back
March 14, 2025

Exactly what I was looking for and great price. Love the flat back!

Date of experience: March 14, 2025
California
1 review
0 helpful votes
Follow Cindy A.
Unfollow Cindy A.
Share Review
Report Review

Delicate and very sparkly
March 14, 2025

Looking for a delicate but sturdy 16 inch pendant chain. So far this does the job.

Date of experience: March 15, 2025
California
1 review
0 helpful votes
Follow Kimberly P.
Unfollow Kimberly P.
Share Review
Report Review

Beautiful jewelry
March 14, 2025

Every item I have ordered has been beautiful.Extremely happy with the quality of the jewelry I have purchased and the prices are fantastic!

Date of experience: March 4, 2025
Colorado
1 review
0 helpful votes
Follow Patricia B.
Unfollow Patricia B.
Share Review
Report Review

Thank you! Ross-Simmons is great to order from - very responsive to their Clients.

Date of experience: March 15, 2025