Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Thumbs up👍😁 no complaints
Will continue to search for deals
I love Ross-Simons, the quality of the merchandise is exceptional. I recommend Ross-Simons for all my and everyone else jewelry wants and desires.
Ross-Simons products are durable; beautiful and add sparkle and life to any hum drum outfit.
Easy website to follow. I was looking for a close replacement for my my granddaughter and found one in the site.
The ring is beautiful. Very white sparkling diamonds at a good price. Your checkout is not great! I thought my order went through. I received no notice, so I called. I had to reorder. You need to rearrange your checkout page so buy is more visible to people ordering on their phone.
It was the perfect aquamarine pinky ring gift for a coworker. The entire process was quick and easy to handle online. The ring arrived in days and was exactly as pictured. The presentation...the cloth bag inside the signature Ross-Simons box/drawer...elevated the experience for the recipient. I was so excited to give the beautiful ring that I couldn't/didn't wait for her March 24 birthday - I gave it to her when the ring arrived at the end of February! She loved it!
Beautiful, quality jewelry, quick shipping, easy returns, would definitely recommend Ross-Simons
Love the monogrammed ring and the excellent customer service/ shipping time.
I LOVE everthing I've bought from this company. I don't want what everyone else has and Ross-Simons delivers with unique designs. One of my favorite places to buy jewelry!
The best selections of jewelry. Much better that going to store to store.
I will be back again. She Loved it!
I ordered a necklace and ring. Necklace was a winner, ring was not. I shipped back and when I see credit on my CC I will order a different ring I also liked
The 10 percent applied to only 1 item in cart instead of both. So I removed the 2 nd item
Normally delivery is very prompt but this time it took at least two weeks. I finally received it today, 3/5/25 and I love it.
Loved the product. Will order again when I need something. Easy to order and quality was excellent.
The hearts were carelessly 'filled'. Sloppy work. Didn't see in the photos there is no backing under the hearts. Guaranteed to break with daily wear. Just a fun, rather expensive, ring.
We regret that you were not pleased with the ring, and offer a 30-day money back guarantee. We always try to include as much product information as possible in the Product Details and this ring does have a 360-degree view of the front and back on our website.
Very easy to order off the internet. Also prompt delivery. The person that received it was very pleased.
I received my lovely GOS classic earring as a birthday gift. I love them! I love the for their simple, yet unique beauty.
Exactly what I was looking for and great price. Love the flat back!
Looking for a delicate but sturdy 16 inch pendant chain. So far this does the job.
Every item I have ordered has been beautiful.Extremely happy with the quality of the jewelry I have purchased and the prices are fantastic!
Thank you! Ross-Simmons is great to order from - very responsive to their Clients.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Our goal is a smooth checkout experience; we appreciate your persistence in placing your order. We will forward your suggestion regarding checkout on a mobile device to our team. We are glad you love the ring!