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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
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shipping
51
quality
13,170
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New York
1 review
0 helpful votes
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I was very pleased.
March 19, 2025

Ordered, and before I knew it, it was in my mail box.
Nice service.

Date of experience: March 9, 2025
Texas
1 review
0 helpful votes
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My experience was easy to order. Service was great. They let you know when your order has shipped. I got my order quickly, it was packaged well. The necklace chain was wrapped without it getting twisted. I recommend Ross Simmons. I give them 5 stars.

Date of experience: March 9, 2025
New Jersey
1 review
0 helpful votes
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I like how fast the
Product send and it looks awesome aswell thanks

Date of experience: March 20, 2025
North Carolina
1 review
0 helpful votes
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I LOVE the gold hoop jackets for my diamond studs. The a great quality and my diamonds are really enhanced by them. What I especially live is that I will my diamond studs more that the hoops make them a little more casual.

Date of experience: March 9, 2025
North Carolina
1 review
0 helpful votes
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Very Good
March 19, 2025

It was all good but how can I tell that i have real silver. Is there a webpage that explains how the sterling silver jewelry has a stamp or something to provide I have silver? This was a gift.

Date of experience: March 19, 2025
Massachusetts
1 review
0 helpful votes
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Stylish & Affordable
March 19, 2025

I love my sterling silver necklace with larimar. It's pretty enough for every day wear or mix it with other pieces too, very versatile.

Date of experience: March 9, 2025
Wisconsin
1 review
0 helpful votes
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Cloudy Diamonds
March 19, 2025

I realize the price was not overly expensive. I like the mechanics of the earring, but the diamonds are so cheap and cloudy it was disappointing. The only reason I am keeping them is because it is comfortable for my upper ear piercing.

Date of experience: March 9, 2025
Virginia
2 reviews
0 helpful votes
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Met Expectations
March 19, 2025
Updated review

Met Expectations! When my wife is happy I am happy! Discount appreciated

Date of experience: March 17, 2025

Discount appreciated
March 17, 2025
Previous review

Discount appreciated

Date of experience: March 7, 2025
Texas
1 review
0 helpful votes
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Clasp is cheap
March 19, 2025

Online shopping is easy but you don't get to touch and feel the items

Date of experience: March 9, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We understand that shopping online can be a challenge, that's why we try to represent all of our pieces as best as possible on our website, by showing the pieces to scale on a model as well as including the product dimensions. We also offer a 30-day money back guarantee for all of our pieces.

Ohio
1 review
1 helpful vote
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Great design
March 19, 2025

I love your jewelry. Always wonderful quality and unique I would wish you to consider 14kt over silver instead of 18kt so it would better match my 14kt jewelry

Date of experience: March 20, 2025
New York
1 review
1 helpful vote
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Great Earrings
March 19, 2025
Updated review

The earrings were perfect, however what I did not receive was the coupon for $50 you advertise the day I ordered the earrings. Can you rectify that please.

Date of experience: March 9, 2025

My sisters kept telling what a great site and I have...
December 17, 2024
Previous review

My sisters kept telling what a great site and I have to agree.

Date of experience: December 7, 2024
Kentucky
1 review
1 helpful vote
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Bracelet
March 19, 2025

The bracelet is beautiful and as described on line. The process was easy and delivery was ad expected.

Date of experience: March 9, 2025
Georgia
1 review
1 helpful vote
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Love my bracelet
March 19, 2025

Easy and expedient ordering experience.I appreciated the sizing tool

Date of experience: March 9, 2025
Maryland
1 review
0 helpful votes
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Easy to use website
March 19, 2025

Have been a frequent buyer and everything is great! This last purchase was even nicer than expected.

Date of experience: March 9, 2025
Texas
1 review
0 helpful votes
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Lovely!
March 19, 2025

The sunflower earrings are a bit smaller than I expected for the price but they are pretty!

Date of experience: March 20, 2025
Tennessee
1 review
0 helpful votes
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Very happy!
March 19, 2025

Absolutely beautiful earrings! I am very pleased with my purchase and surprised at how fast I received them!

Date of experience: March 9, 2025
Florida
2 reviews
0 helpful votes
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Feels cheap
March 19, 2025

The silver beads are so light it makes the necklace feel cheap.

Date of experience: March 9, 2025
Virginia
1 review
0 helpful votes
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RossSimons
March 19, 2025

As always R.S. Is wonderful. The shamrock necklace is beautiful. Thank you

Date of experience: March 9, 2025
New Hampshire
1 review
0 helpful votes
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Cloudy gemstone
March 19, 2025

I've bought things in the past. I've loved all my purchases. Unfortunately not this one.

Date of experience: March 9, 2025
Barbara J. — Ross-Simons Rep
11 months ago

This emerald is an opaque stone that is in a more natural state. You will see characteristics that occur naturally as it does not have the surface polish of a finished, high- polished stone that would increase the price greatly. We see that you have returned the piece, and hope you are able to find something else you love.

Louisiana
1 review
0 helpful votes
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Perfect
March 19, 2025

The ring that we ordered is beautiful. My wife really loves it. It is a beautiful piece.

Date of experience: March 9, 2025