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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered a gold ball ring. It is just as expected. Would purchase again.
I love the earrings and they were just what I was looking for but they are extremely hard to get on.
I love the design of the earrings but they are a bit bigger than i expected
Your on-line display was lighter than than the real necklace I received.
I originally ordered a pair of 10 kt gold knot earrings back in 2020. They were my favorite go to earrings. Last year i lost one. So my recent order was to replace what i lost. Love them! Now i have 3 earrings so if i lose another one i still have a pair. LOL!
They are beautiful and look great, better than pictured. Thanks for the quick shipping.
I purchased these as a gift for my daughter in law. Who loves both gnome and wine. They're going to make the perfect Easter present.
I looked all over for Sterling Silver earrings and finally found them on Ross-Simons. These are perfect. They look great and I keep receiving compliments.
The ring is well-made and beautiful in Sterling silver with a cross.
I was looking for some nice, quality magnet fasteners. These are perfect. So easy to put bracelets and necklaces on by yourself. Magnets keep them very secure.
Please please please make them bigger...not huge...maybe just another 1/4" wider...so you can see them! Your jewelry is lovely tho! You're my Go To site for the REAL THING!
These are lovely earrings--they are accurately depicted on the website. They are small but not tiny and have plenty of sparkle! The post is very secure too. I can't wait to wear them!
Ordered 3 sets of earrings and one arrived broken and the other wasn't hanging properly. Kept one which I loved.
We regret the issue you had with the earrings. This isn't typical, nor the experience we want for you as our customer. We see that you have started the return process. Thank you for your patience!
The experience was satisfactory. There was no ability on behalf of the customer service representative to grant a suitable exchange.
The majority of our jade earrings are only offered in gold-over-silver or yellow gold. The earrings you purchased cannot be made in another metal, as we do not manufacture the pieces. The closest earrings possible that we carry are item 951487. We hope this helps!
Very pleased with the selection of items that i was looking for. Many to choose from.
Jewelry purchased was very poor quality, looks cheap. I could have purchased a better quality almost anywhere.
We regret that you are not pleased with the necklace. Providing quality pieces at the best value is important to us. We always want all of our customers to be 100% satisfied with their purchases and offer a 30-day money back guarantee. Private message sent.
Generally pleased with the products and service after many purchases.
I have shopped Ross Simons frequently and had no issues. The changes, especially to billing don't work for me. I have a coupon and no place to enter it.
I ordered the dangling turquoise and blue topaz earrings. They are stunningly beautiful. They arrived in a lovely velvet pouch in a nice gift box. I will order more.
Have Been Purchasing Jewelry for 2 Decades and Have NEVER Been Disappointed with The Quality of The Jewelry
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that you found what you needed, and hope your daughter-in-law loves the earrings!