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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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USPS lost and then found our package. Shipping with usps is not secure.
I like the selection that are offered. They are a good company to do business with.
It's easy to find what you're looking for on the online site. I like that the earrings are shown with a person wearing them. I very satisfied both pair of earrings.
My experience was terrific! Website easy to navigate and purchasing a breeze. I love my ring but a tad disappointed that the turquoise and gold in the stone was not as bright as in the catalog. I will keep the ring but the "turquoise" could use more "gold" in it. Perhaps the stone are all a bit different? I would return it for more "gold" in the turquoise is available.
Love RS! First time buyer but regularly receive your emails. Wonderful collection!
The shopping online process is seamless. The earrings are absolutely incredible and so minimalist but very impactful. Thank you for being the only place who had exactly what I was looking for.
These are nice but I expected them to be a little bigger than they are in terms of thickness not size.
Excelente,muy bueno tienen una variedad muy estupenda en joyas.
Earrings are beautiful, better than expected and Cain connector looks o, haven't tried it yet
Very dainty and smaller than expected. Easy to purchase with discount.
These earrings were purchased as a birthday gift and the recipient absolutely loved them! Never disappointed from anything ordered from Ross Simon!
We are glad that you have been happy with your purchases and the value you have received!
Easy, never had a problem with my orders. Good quality items.
Easy, great.CS IS GREAT
But ordered a item, got a similar item but my item. Cs re shipped
Supposedly correct item, still got wrong item. Ie ordered item in silver, keep receiving gold.
Finally this time a charm for the right item and they tried hard to insure my anniversary wasn't ruined.
Frustrating. But thank you cs for understanding and making it happen
I only wear 18k gold jewelry. I've purchased many items from Ross Simon and have been satisfied with all my purchases. It has become difficult to locate 18k, however, Ross Simon always seems to have just what I'm looking for.
We are glad you found what you needed, and hope you are happy with your purchase!
I love Ross-Simons jewelry. I have purchased several items, and have been pleased with both quality and price. I will continue to purchase from Ross-Simons.
Very easy process, step by step. Hope for the same easy process with my return/refund! The gold overlay is too brassy...
I have bought several pieces of jewelry from Ross Simon and have always been very happy. The Coustomer service is wonderful. I will continue to buy from them.
Thank you for being a valued customer!
The experience has been informative and easy to navigate. Look forward to using this beautiful item purchase.
We found the earing clasp to be faulty and I requested guidance from you company through the website and never heard a peep from them. :(
This is the 1st order in a while that hasnt been late, lost, or returned due to a quality issue. On the up side, the earrings look fabulous.
We thank you for continuing to trust Ross-Simons with your jewelry purchases. We are thrilled that you love the earrings!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We find that most of the packages that ship with USPS do arrive within 3-5 business days. We do offer expedited 2-Day or Overnight shipping that use UPS, if you need something to arrive by a certain date. Thank you for shopping with us, and we hope you love the earrings!