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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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Florida
1 review
0 helpful votes
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Flip Flop earrings
March 23, 2025
Updated review

These earrings are perfect for me! The diamonds are very sparkly. Someone always compliments me whenever I wear them.

Date of experience: March 13, 2025

Beautiful bracelet
October 4, 2024
Previous review

Order arrived in a timely manner. I ordered this bracelet to coordinate with the turquoise ring that I purchased earlier from R-S. It makes a beautiful combination.

Date of experience: September 24, 2024
Bermuda
1 review
0 helpful votes
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Great service!
March 23, 2025

Good website! Easy to navigate! And quick delivery! Love the purchase!

Date of experience: March 23, 2025
Massachusetts
1 review
0 helpful votes
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Awesome products
March 23, 2025

Site easy to navigate and clear. Great products to choose from.

Date of experience: March 25, 2025
Texas
1 review
0 helpful votes
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Gift shopping done easily and with success
March 23, 2025
Updated review

Chose a pretty little bauble for a preteen granddaughter. She said she loved it and that's all that counts.

Date of experience: March 13, 2025

Rhodolite Vintage Ring
January 2, 2025
Previous review

Lovely ring, have not worn it yet but it is quite lovely. Sparkles as I hoped and fits perfectly. Happy, very happy.

Date of experience: December 23, 2024
Connecticut
1 review
0 helpful votes
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Spur of moment
March 23, 2025

The magnetic clasps ad appeared on my newsfeed. I have increasing limited mobility and vision as I age and am unable to mange the clasp on my necklaces. This seemed like a perfect solution. I also,have a nickel allergy which gives me contact dermatitis so I cannot wear anything other than gold. So these were the best thing! Now I can wear my loved necklaces with ease

Date of experience: March 13, 2025
Illinois
1 review
0 helpful votes
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Perfect
March 23, 2025

I lost a bracelet like this that my husband gave me so I had to purchase one so he did not find out I lost it. I got my bracelet and it was actually nicer than the original one and seemed stronger. I love it and wear it everyday.

Date of experience: March 13, 2025
Illinois
1 review
0 helpful votes
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My experience was easy going no problem at all and the orders come in a reasonable time frame.

Date of experience: March 13, 2025

Just order one time and it is beautiful
March 17, 2025
Previous review

Just order one time and it is beautiful.

Date of experience: March 7, 2025
New York
1 review
0 helpful votes
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Such an easy process and quick delivery! Highly rec this company!

Date of experience: March 13, 2025
California
1 review
0 helpful votes
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Gold peace sign with chain
March 23, 2025

I was disappointed with this purchase. Chain is cheap and the clasp so small it's hard to attach and this chain isn't going to last, so thin and fragile for what I paid for this set. $180.00 for cheap jewelry. Won't buy anything else from your company.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 12, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We always want our customers to love their jewelry purchases and offer a 30-day money back guarantee. It can be challenging to depict size online and always include the product dimensions in the Product Details section as well as include a photograph to scale of the piece on a model. We hope you will find something else you love. Private message sent.

Michigan
1 review
1 helpful vote
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Beautiful bangle
March 22, 2025

Good service...will buy again. It was a nice bracelet. I loved the price and the quick shipping. Thank you.

Date of experience: March 12, 2025
Texas
1 review
0 helpful votes
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Good so far
March 22, 2025

So far.easy experience. Well priced items. Wife is excited for the ring. I don't have anything else yet.

Date of experience: March 13, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We are glad to learn that you like our jewelry and wish to purchase using Affirm. It is a great way to spread out your payments over time. While we cannot answer any questions regarding your Affirm loan, we suggest contacting Affirm directly at 855-423-3729, and they will be happy to assist. Private message sent.

California
1 review
1 helpful vote
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Band style ring with diamonds.
March 22, 2025

The ring photographed nicer online. It actually appeared more vibrant than it is in person. The band however, is very comfortable to wear. I'm enjoying the ring!

Date of experience: March 12, 2025
Massachusetts
1 review
0 helpful votes
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Love my jewelry
March 22, 2025

Love both pieces that I bought. Good price. I've already received many compliments on both the earrings and necklace. The only "negative" is with the earrings. The hoop is too small. Challenging to put on but I love the style so I will tolerate.

Date of experience: March 12, 2025
Missouri
1 review
0 helpful votes
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Opal starfish necklace
March 22, 2025

Smaller than expected. Can hardly see the opal segments. Disappointing.

Date of experience: March 12, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Please use our easy online return processing or call us direct at (800) 835-0919 should you decide to return.

California
1 review
0 helpful votes
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Beautiful
March 22, 2025

Earrings are more stunning in person!
Will definitely be ordering more items for
Future gifts

Date of experience: March 12, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We are pleased to learn that you love your new earrings, and they are worn in good health and happiness for many years to come.

Washington
1 review
0 helpful votes
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Stunning
March 22, 2025

My ring is Stunning. I don't know what else to say, except stunning.

Date of experience: March 12, 2025
Barbara J. — Ross-Simons Rep
11 months ago

This is a gorgeous ring! We are thrilled that you love it. Thank you for shopping with Ross-Simons.

Florida
1 review
0 helpful votes
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Perfect Love Knots
March 22, 2025

If you prefer earrings that dangle and catch the light, I recommend these! It's unusual to find love knot earrings in this style, so I was excited to find these. Price is a plus too!

Date of experience: March 12, 2025
Barbara J. — Ross-Simons Rep
11 months ago

We are glad that you are happy with your earrings and the value you have received! Thank you for being a valued customer.

Connecticut
1 review
0 helpful votes
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Great experience, but please add more 18k pendants to your website. You only have a few and not a fan of the designs. Add more!

Date of experience: March 12, 2025
Pennsylvania
1 review
0 helpful votes
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I never have difficulty shopping at Ross Simon's, they have high quality beautiful products at very reasonable prices.

Date of experience: March 12, 2025

You Always have beautiful merchandise!
September 26, 2024
Previous review

You Always have beautiful merchandise!

Date of experience: September 16, 2024
New York
1 review
0 helpful votes
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Love Ross-Simons too much!
March 22, 2025
Updated review

I have purchased many items from RS. The jewelry is made of fine quality and beauty! The cost is more than reasonable!

Date of experience: March 12, 2025

Just love the jewelry!
December 6, 2024
Previous review

All good experiences with Ross Simons. Excellent products-easy to purchase.

Date of experience: November 26, 2024