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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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It is just exactly like the photos online. I was hoping it would meet my expectations, and it does! Also, it arrived 2 days sooner than I thought it would. I recommend Ross-Simons!
Great company from ordering to delivering. The process was easy, and the merchandise was worth every penny.
Have purchased several items from your company and have been pleased with every item.
The ring arrived quickly and is so pretty! The diamonds are very clear and shiny.
They look exactly like the photo and I love them. Just the right size! I was surprised how fast they were delivered too.
I purchased byzantine earrings. So happy they are beautiful, and exactly as described. I am also impressed with how fast they arrived.
To tell you the truth the earrings look much better in your ad than they do in person.
Easy to order and arrived in just a few days.Beautiful necklace and a reasonable price
The return process is a bit confusing. I had to return the item and then call customer service to exchange the size. The woman I talked to was very helpful. The exchange was completed quickly. I am very happy with my purchase!
The hoops looked cheap and were smaller than expected. I returned these earrings as a result.
Beautiful items, Not to mention fabulous prices, Also a excellent variety of choices
Ross-Simons makes it easy to make online purchases for products that are in many price ranges.
Title says it all. I put in the code for my $25 off of next purchase and did not get it. I will not buy any more.
I have bought many lovely items from RS in the past and I have really enjoyed them. Having said that, I returned the last 2 orders. They were not what I expected and the last order was flawed. The earrings were so pretty in the ad, but I was very disappointed with the pair I received. I probably won't be ordering in the future.
I love Ross-Simons jewelry
Great selection.prices and customer service.
Less glamorous than expected
Wish I had taken advantage of $50 coupon after Christmas order but missed deadline, I guess.
While the service is and always has been outstanding the quality of this particular item is not what it used to be. I was trying to match pieces I bought several years ago and they are nothing alike. I had to send them back and that's a first for me!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret your coupon code was not applied your new order # I9210304. The code would need to be entered on the payment page under gift certificate # during checkout. We have applied the coupon and issued a $25.00 refund. The refund will reflect on your account within 5 days, depending on your bank. Private message sent.