Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

Instant Feedback

73,869 reviews

We monitor reviews for authenticity

South Carolina
1 review
0 helpful votes
Follow Kimberly J.
Unfollow Kimberly J.
Share Review
Report Review

It was ok
March 25, 2025

Price was good, but product quality for what I paid was not what I expected. Metal was very thin - much thinner and weaker than I expected. I have a ring I paid much less for elsewhere that is much more durable and heavier weight.

Date of experience: March 15, 2025
Florida
1 review
1 helpful vote
Follow Felice C.
Unfollow Felice C.
Share Review
Report Review

Unique and beautiful
March 25, 2025

This was the absolute perfect gift for my best friend's birthday. She was completely overwhelmed and in love with the necklace and earrings.

Date of experience: March 10, 2025
California
1 review
1 helpful vote
Follow HELEN S.
Unfollow HELEN S.
Share Review
Report Review

Great Customer Service
March 25, 2025

The ring I ordered was initially listed as "back ordered" with a 10-day delay in shipping. I was a bit disappointed as I wanted it for an occasion prior to that. For some reason, Ross-Simons was able to get the ring and ship it to me, 2-day express (for free). Needless to say, I was very pleased with this, and the ring is beautiful. Happiness all around!

Date of experience: March 15, 2025
California
1 review
2 helpful votes
Follow Shelley B.
Unfollow Shelley B.
Share Review
Report Review

Cross Earrings
March 25, 2025

I love the earrings. Quality is great. Received the order quickly. I would definitely order from Ross-Simon again

Date of experience: March 15, 2025
Pennsylvania
1 review
1 helpful vote
Follow Michele G.
Unfollow Michele G.
Share Review
Report Review

I ordered this bracelet because my granddaughter chose Catherine for her confirmation name. The miraculous medal and St Catherine Laboure go hand in hand. When I saw the delicate bracelet with the miraculous medal I knew it was the perfect choice. It is as described and adjustable which is great. I am sure she will love it!

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
Follow Kristen S.
Unfollow Kristen S.
Share Review
Report Review

So Pretty!
March 25, 2025

Had just what I was looking for! Website is great and offers beautiful, reasonably priced rings. My order came on time.

Date of experience: March 15, 2025
New Hampshire
1 review
0 helpful votes
Follow Jill M.
Unfollow Jill M.
Share Review
Report Review

Heart necklace and ankle bracelet
March 25, 2025

Purchased for an 18th bday for my niece, both items are very nice! Ordering was easy and received purchase within a few days, excellent service!

Date of experience: March 15, 2025
South Carolina
1 review
0 helpful votes
Follow Linda C.
Unfollow Linda C.
Share Review
Report Review

Lovely piece of jewelry
March 24, 2025

Quick and easy order 100% satisfaction
So happy with bracelet, I ordered matching necklace

Date of experience: March 25, 2025
Arkansas
1 review
0 helpful votes
Follow Jacque Y.
Unfollow Jacque Y.
Share Review
Report Review

Horseshoe ring
March 24, 2025

Ordering experience was great, delivery was great ring was a little bit smaller than I had expected, but I still really like it. Thank you!

Date of experience: March 14, 2025
Oregon
1 review
0 helpful votes
Follow Leslie M.
Unfollow Leslie M.
Share Review
Report Review

Very satsfied!
March 24, 2025

I absolutely love my ring, everything I expected. Speed from purchase to delivery was amazing.
Thank you

Date of experience: March 14, 2025
Tennessee
1 review
0 helpful votes
Follow Jane K.
Unfollow Jane K.
Share Review
Report Review

Very pretty
March 24, 2025

Great communication. The ring is just what I was looking for. Very pretty.

Date of experience: March 14, 2025
California
1 review
0 helpful votes
Follow Iris T.
Unfollow Iris T.
Share Review
Report Review

Beautiful bracelet
March 24, 2025

I ordered the multi stone bracelet. It is beautiful and can be worn with a variety of outfits. I did have to have it shortened because of my tiny wrists.

Date of experience: March 14, 2025
Pennsylvania
1 review
1 helpful vote
Follow Judy W.
Unfollow Judy W.
Share Review
Report Review

Ring was gorgeous!
March 24, 2025

I had very good experience ordering Mt purchase, and the tracking kept me updated.

Date of experience: March 14, 2025
New York
1 review
0 helpful votes
Follow Sally F.
Unfollow Sally F.
Share Review
Report Review

Quality jewelry
March 24, 2025

The earrings were beautiful and the price was very reasonable.

Date of experience: March 14, 2025
Minnesota
1 review
1 helpful vote
Follow Janice M.
Unfollow Janice M.
Share Review
Report Review

Brilliance & Quality mean a lot to me
March 24, 2025
Updated review

I have purchased numerous rings which are always on when I am out and about. Lately purchased two beautiful necklaces of a solitaire & Infinith circle. Made sure they are together I purchased the magnetic clasp. Have hung both necklaces on that one magnetic clasp. That way the Solitaire is encircled with the Infinity Circle.

Date of experience: March 14, 2025

Excellent
January 2, 2025
Previous review

Every order I have made with Ross and Simon has been all that I was expecting for the price

Date of experience: December 23, 2024
California
1 review
0 helpful votes
Follow Cynthia F.
Unfollow Cynthia F.
Share Review
Report Review

Perfect gift and great value.
March 24, 2025

Easy peasy to order. It just took a while to look through all of the beautiful items. My sister will love it!

Date of experience: March 14, 2025
California
1 review
0 helpful votes
Follow Susan K.
Unfollow Susan K.
Share Review
Report Review

Not sure
March 24, 2025

The two gold necklaces are what I expected. The silver chain is nice. I purchased it primarily because it's adjustable. However, I'm not sure how to adjust it?

Date of experience: March 14, 2025
Virginia
1 review
0 helpful votes
Follow Jill B.
Unfollow Jill B.
Share Review
Report Review

Beautiful
March 24, 2025

The rings are beautiful! I ordered the emerald flower ring in honor of my sweet dog who passed after 16 years and 9 months. Her birthday was in May.

Date of experience: March 14, 2025
Georgia
1 review
0 helpful votes
Follow Priscilla P.
Unfollow Priscilla P.
Share Review
Report Review

Very pleased!
March 24, 2025

Love the inventory viewing on Facebook!
I had been admiring the bracelet for a long time as well as the earring jackets. Loved the dainty little cross pendant as well.

Date of experience: March 24, 2025
Minnesota
1 review
0 helpful votes
Follow Patsy M.
Unfollow Patsy M.
Share Review
Report Review

Prompt attention to my order.
March 24, 2025

Thanks for your patience. Im a bit slow with order due to physical limitations

Date of experience: March 24, 2025