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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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My college age son bought these earrings for me for Christmas. When he opened the box only 1 earring was included. He contacted customer service and was told "sorry" return the one and we'll
Credit your account- we can't help you get a replacement.
I really liked the earring so I just went out and reordered them myself and bought them. Clearly you have inventory and could have offered to replace and fix your error for my son.
My wife loved her new earrings. Simple, delicate, beautiful. She wears them all the time.
The Quality and Price This what i came back and Buy Again.if your Looking a gift to any kind of occasion.Just go to this website.Everything they have From High to Low price The Unique design.
I purchased this bracelet as a gift for a dear cousin's birthday. It is beautiful and I am looking forward to seeing her expression when she opens the gift. Very happy with my purchase.
I love this little ear cuff. It looks just like the picture and it's well made.
Helpful and responsive customer service. Item arrived expeditiously.
Love that I can clip on bracelets or necklaces and make a truly custom piece.
I love the earrings, but one of the earrings does not latch properly and I'm afraid I'm gonna lose it or it's gonna fall out. I need to send it back. It's disappointing. I waited so long to get them and now I gotta send them back. I really think they should send me another set of earrings just like it.
It is comfortable and length is accurate.
The actual stones are a little disappointing.
They are very opaque.
From the online images they looked more crystalline and clearer.
I received the chain as ordered, but, I am a little disappointed that it tends to get little kinks in the chain which I am continually having to straighten.
Birthday gift for my granddaughter and she is thrilled! Thanks, Ross Simons!
Very pleased with the earnings, website, communication, and shipping experience
Honestly the ring was so much more tiny and thinner than advertised. I believe it to be bigger in substance. Good for a young teenager but out of place on a senior woman. However it is pretty.
Easy and fast ordering process. Beautiful bracelet but too small.
The sizing was perfect and the ring is very eye catching with the lovely blue lapis.
These earrings were tiny and would not stay in place. The post on the back of the earrings was very difficult to operate. I am sending these back.
Like the quality with the exception of one of the earrings hinge is hard to open while the other falls open. Hoping it's not a future issue with replacement should one or both break.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue with the earrings purchased by your son. Depending on how your son ordered, we typically require the missing piece back and a refund is issued. He may then re-order the piece at his convenience online. Some third-party sellers do not allow us to make exchanges, based on seller agreement. Thank you for your patience and understanding and we hope you love the earrings! Private message sent.