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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Great prices and selection was exactly what I was looking for to add to my collection at the right price.
It was wonderful thank goodness easy. I'm 75 and mess up computer orders easily. Received my stack rings and love them. Thank you for the ease in ordering.
These earrings are beautiful and are well made! I received them in a timely manner and have already worn them several times.
Beautiful Claddagh Bracelet! Arrived as promised! Just in time for St Patrick's Day!
"Absolutely love the silver jewelry, especially the necklaces! High quality and always a repeat customer!"
It's a beautiful bracelet, fit is perfect, the ordering process was easy, and the bracelet was packaged very nicely.
The ring setting is pretty but the stone size seems way larger than the karat size I was expecting and the cubic zirconia looks fake and not like a real diamond at all.
It was easy to shop thank you, everything arrived quickly, I would love to see more sets. Earrings and necklaces
I was so excited to wear my brand new ring. After half a day, I noticed one of the stones was missing. This is not the first time it has happened with jewelry from Ross-Simons. In fact, it has happened nearly every time I have ordered a ring from this company. I don't know why I keep trying, but this will be the last time I ordered anything from your website.
Beautiful product. Perfect gift. My friend is gonna love this.
Been waiting for the bracelet for my wife for over a year. Only the 71/2" bracelet fit her wrist. She will now get it for Christmas 2025.
Quality jewelry at affordable prices. I expect my necklaces to last for years.
Ordered a gold locket for my granddaughter as a Holy Communion Gift.
It was Perfect! Came when they said it would, was in a nice jewelry box, and it looked Beautiful. Very nice for a seven year old.
This was my first shopping experience with Ross-Simons, but won't be my last!
Thank you
I returned one ring because I didn't care for how it looked. But I kept two rings that I really liked. Today I went to wear one of them and realized it is too big. I have a professional ring sizer at home -- it's a 10 -- I ordered a 9. The other ring I kept is a 9. Now I will have to pay to exchange the ring. I'm not happy.
If we send the incorrect size out on any of our pieces, we will always make it right. We see that you have spoken with one of our customer service representatives who has assisted you with the return. Thank you for your patience. Resolution resolved.
My package arrived in safe packaging and quickly to my mail box
They're just ok. I was disappointed the diamonds (though very small) look cloudy and dull. I was hoping to wear them to compliment a smaller set of diamond hoops but they look gray in comparison to the other piece. Just not great quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue with the ring, this certainly isn't the experience we want for you as our customer. We will forward the issue regarding this piece to our team so they may investigate. We see that you have started the return process.