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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Heart and infinity intertwined. Beautiful ring to display my love at the passing of my husband of 49 years. Well made and delicate for daily wear.
This ring is beautiful. However it is a lot smaller than I anticipated. Instead of a bee, it reminds me of an ant 🐜. The coloring of the stones is perfect it's a shame the ring is so small.
I was a little skeptical when I ordered this because one of the reviews that that the pearl was comically large. But it looks quite dainty in real life, at least on my fingers. The overall look and feel is minimalist and classy
I ordered my bracelet on Sunday afternoon and I received it in the mail on Friday. Extremely fast service and delivery.
I have placed several orders with Ross-Simons and the process has always been easy. The quality was excellent and the price was a great value. Products have arrived in a timely manner.
Beautiful earrings and necklace. Arrived on time.! Thank You!
I ordered a gold ring with aquamarine stone for my teen-age granddaughter. I based my selection on the style, price within my budget & images of a model wearing the ring. I was very disappointed in the size of the ring & I don't think it is accurately portrayed on the website. The ring I received would be appropriate for an infant or toddler. On the plus side, the ordering & shipping was very good.
Ordering was easy.
Updates were timely.
Shipment was fast.
Order was well packaged and is exactly as pictured and described.
My toe ring was shipped much earlier than expected and arrived in a pouch inside a reasonably solid little jewelery box. Very pleased with the entire experience.
Very disappointed with the color of the stones, you cannot tell that they are aquamarine they look clear. Pretty ring but not what I was looking for
The bracelet quality was very cheap and much larger than expected. It looked very tacky.
The picture was deceiving. I thought it was an inch in diameter
It was very easy to order from RS and the necklace came quickly.
Ordering was simple & easy. Product arrived in a timely manner. Very pleased with appearance of item..
The fing is EXACTLY as pictured. It is well made. The packaging was very nice. It's a very good gift.
Ordered, items arrived quickly and exactly what I ordered!
Have been ordering from Ross Simons since I was a teenager in New England. I own some beautiful quality pieces. Love the latest addition to my collection.
The site is easy to navigate and the jewelry is fabulous. I have bought several pieces from them and they have all been great
I was able to find what I was looking for very fast
But the process was entertaining to be sure. I don't think I have ever purchased jewelry that was provided in zip top plastic bags. It definitely has that Amazon/chinese feel. I suppose the cardboard drawer/box was supposed to snazz it up a bit. Shipping was overly slow, but once I realized my order was shipped from a company called Luxury Brand Holdings via USPS I realized that Luxury must not mean what it used to. The items were adequate for the price but overall size of stones is deceptive in the photos. It has been a long, long time since I shopped Ross-Simon so I shouldn't be shocked that the process has changed.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
When our pieces are packaged for shipping, they are enclosed inside a securely fastened plastic bag to protect them against tangling and jostling during the shipping process. Of course, to present the piece to a gift recipient, or to store the piece, simply remove from the baggie and place in the drawer-like box. The jewelry was shipped from Ross-Simons, from our Rhode Island location. Luxury Brand Holdings is our corporate name. Packages shipped out on a free standard shipping are typically received within 5 business days. We do offer faster UPS 2-Day, and Overnight for a fee, if you need them by a certain date. Thank you for shopping with us, and we hope you love the pieces!