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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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This is the second order I have questioned the quality of the product. The hook that the cross hangs from is faulty. I cannot get the cross back on as it's too small to connect.
The gold earrings were much too flimsy….returned the item for a refund. I have ordered many times and have always been pleased until this last order.
Great prices, great selection, fast shipping. Easy to do business with.
Ordering was easy, the price was right and it came quickly in the mail
The service was very good no complaints. I am returning what bought no fault to ross- simons. Wrong size and just didn't like it on my hand.
Great price for a high-quality product. I look forward to making another purchase in the future.
Website is easy to navigate, received my purchases within a week of ordering.
Loved my pieces and will wear often…
I would recommend sizing up however.
The ring is beautiful. Simple but stunning. The whole buying process was simple and shipping was fast.
Very easy to do and ring looked exactly like pictures, very fine quality!
I love it,the jade and gold goes perfect with my skin. I will get more jewelry from your website
I love the look and design of the earrings. I am worried about how they will hold up since they are thin.
We are pleased to learn that you love the look and design of the earrings, but are concerned about them holding up. We make sure all of our pieces pass quality inspection upon receipt, but if you feel that they are not sturdy enough for your liking, we suggest returning them for a refund or an exchange within 30-days of purchase. We always want you to be 100% satisfied and comfortable with the pieces you are wearing from us. Private message sent.
I'm a return customer; I've been happy with all the purchases I have made. Product is just as described on the website, shipping is prompt and presentation is very nice.
I have looked at a lot of claddagh jewelry over the years and they often look flimsy or poorly executed. This bracelet is well-made and the claddagh is very well done. I'm very pleased.
Nice ring
But it is hard to judge size of ring on finger.
Had I realized I might have ordered larger one.
Maybe a picture of both rings on a hand to show comparison
The aquamarine bracelet was all as described. The stones were a good size and quality looks amazing! So proud to give this as a gift. She loved it!
This was my first purchase from the company and, I am more than just satisfied.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the issue you are having with your piece. We aren't certain which piece you are having problems with, as the description of the item purchased does not match up with this order, or orders recently purchased. Please contact us directly at (800)835-0919 so we may assist. Private message sent.