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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Returning this item cost me even more money. I will never purchase from Ross-Simons again.
Very easy to shop and place an order!
I have purchased before, and I am please with my items, the style and comfort is good.
Price equals quality. Very satisfied with my purchase, was surprised how high quality are the stones for the price
Great experience nice bracelet I purchased for my daughter and myself. Very pretty the overlay gold in the back could've been a little more smoother looking but other than that very nice.
My experience was really easy when I ordered the ring. The delivery time was great
Ross Simon's is so very nice to deal with and I'll be buying another pair of earring soon!
Just searching on the internet for some GOOD PURE STERLING SILVER earrings and found Ross and Simons!
Good quality and looks very nice. I boot it as a gift for my friend
Satisfactory. Easy online experience. Delivery was safe, expedient and timely.
I have always had the best products and service at Ross-Simons.
So easy to shop, compare, decide and order such great pieces!
I have shopped Ross Simon's for years and am always satisfied with service, products and pricing.
Ring is absolutely gorgeous. Customer service was fabulous
I received my order on the expected date. I was sent updates to check where my order was.
I've never ordered anything before from Ross Simons. Hopefully it will be as nice as it looks.
I had purchased an Andrea Candela ring many years ago. On a whim, I thought I would try to find a matching or coordinating bracelet. Ross-Simons had exactly what I wanted. The ordering process was easy and shipment was flawless. Great service and communication.
I'm quite ill and don't feel like texting - No no no no no - getting worse by the minute -I paid for the jewelry, it was not free/ you don't have the right to put restrictions on my review
While recovering from complex ankle surgery, several wonderful women friends took good care of me for 5 weeks, asking for nothing in return. I chose to gift all of my "angels". Every necklace chosen arrived on time and in one piece. All were lovely and perfect for each individual. I also rewarded myself with a ring, which was equally lovely and will remind me of the blessings, not the pain that I experienced during this challenging time. Ross Simons is a dependable source for high quality, fair priced jewelry, which in this day, is not that easy to find nor to trust the company or purveyor selling the pieces. Thank you Ross Simons.
I always find what I am looking for at a great price. Fast delivery too.
GREAT PRODUCTS AND AVAILABILITY WITH REASONABLE PRICES!
Website was very easy to navigate and checkout. Order arrived early - in 2 days!
No issues! Just smooth! I will continue to purchase from the catalog.
I sent the message below on the day that I received the order (3/17/25), but still have not received a reply:
Dear customer service, Would you please send instructions on how to open the clasp on this bracelet. I snapped it closed and cannot figure out how the main snap releases. Larry Reidenbach
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you were not pleased with the bracelet and see you have started a return. While we ship all of our jewelry for free, return reference numbers issued using our online return processing will be issued a label, that will deduct a nominal $4.95 from the return. Free return labels for all of our jewelry purchases can be obtained for one year, by joining our VIP Club. Private message sent.