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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Beautiful bracelet! I love it! I've not taken it off since I received it.
Delivery on time, beautiful packaging. Better than expected!
Fast delivery, quality products. Everything came and looked like expected
I ordered 2 gold rings, 1 is very very thin and the other looks fake… not happy with my purchases. Will not buy again.
Good service, received my ring on the date I was told I would. No problems whatsoever.
Website was easy to search and use. But photo did not represent product realistically
Ross-Simons always offers beautifully designed jewelry of top quality. Choice is extensive... service is wonderful
Quit begging for additional praise. It tends to anger your customers and they won't return.
As an older woman with arthritis, my only complaint is the clasp is too small to easily open/close. Otherwise, the item is lovely.
Not happy with brightness of man made diamonds. Will not buy
Seems to work fine, but I haven't actually worn it out of the house yet. The clasp was so tiny that it barely fit around the ring on my necklace.
Able to just state how I feel about the item and Ross-Simons overall. I will definitely be returning.
Will buy again this was my first time and i had no issues love both my rings
Sturdy, good quality and shiny! Keeps my necklaces from getti g tangled when wearing. Will definitely buy more for my other necklaces!
Easy ordering experience, received item quickly, the ring was prettier in person than it looks on line.
The picture of the ring looked very different than the ring in person. The picture I realized was enlarged to make it look like an adult could wear it. But the reality is the actual ring was very thin and small and would be a choice for a child, not an adult. That is why I have returned the ring.
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. We see you have started the return process.
Absolutely stunning! Can't wait to wear them on my next trip!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We sell 1000s of pieces so there is something for everyone, we understand these were not the right pieces for you. We always want our customers to be 100% satisfied with their pieces and offer easy online return processing within 30-days of purchase.