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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Alabama
1 review
0 helpful votes
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I love my new bracelet!
April 30, 2025

Beautiful bracelet! I love it! I've not taken it off since I received it.

Date of experience: April 20, 2025
District of Columbia
1 review
0 helpful votes
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Ginco pin
April 30, 2025

Beautiful pin. Big enough. Fast shipping. Very happy with my purchase.

Date of experience: April 20, 2025
Maine
1 review
0 helpful votes
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Easy, fast shopping experience.
April 30, 2025

Delivery on time, beautiful packaging. Better than expected!

Date of experience: April 20, 2025
Missouri
1 review
0 helpful votes
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Very nice jewelry
April 30, 2025

Fast delivery, quality products. Everything came and looked like expected

Date of experience: April 20, 2025
Michigan
1 review
0 helpful votes
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I ordered 2 rings
April 30, 2025

I ordered 2 gold rings, 1 is very very thin and the other looks fake… not happy with my purchases. Will not buy again.

Date of experience: April 20, 2025
Barbara J. Ross-Simons Rep
10 months ago

We sell 1000s of pieces so there is something for everyone, we understand these were not the right pieces for you. We always want our customers to be 100% satisfied with their pieces and offer easy online return processing within 30-days of purchase.

New York
1 review
0 helpful votes
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Good service, received my ring on the date I was told I would. No problems whatsoever.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Easy shopping
April 30, 2025

Website was easy to search and use. But photo did not represent product realistically

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Company with quality
April 30, 2025

Ross-Simons always offers beautifully designed jewelry of top quality. Choice is extensive... service is wonderful

Date of experience: April 20, 2025
Texas
1 review
1 helpful vote
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Quit begging for additional praise. It tends to anger your customers and they won't return.

Date of experience: April 20, 2025
Ohio
1 review
1 helpful vote
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A lovely memorial piece
April 30, 2025

As an older woman with arthritis, my only complaint is the clasp is too small to easily open/close. Otherwise, the item is lovely.

Date of experience: April 20, 2025
North Carolina
1 review
1 helpful vote
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Website is great
April 30, 2025
Updated review

Not happy with brightness of man made diamonds. Will not buy

Date of experience: April 20, 2025

Good Website
April 20, 2025
Previous review

Good Website.

Date of experience: April 10, 2025
Colorado
1 review
0 helpful votes
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Earrings
April 30, 2025

Beautiful and just the right size. Lovely gold and diamonds

Date of experience: April 20, 2025
Florida
1 review
0 helpful votes
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Smaller than I expected
April 30, 2025

Seems to work fine, but I haven't actually worn it out of the house yet. The clasp was so tiny that it barely fit around the ring on my necklace.

Date of experience: April 20, 2025
California
1 review
0 helpful votes
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Very Easy
April 30, 2025

Able to just state how I feel about the item and Ross-Simons overall. I will definitely be returning.

Date of experience: April 20, 2025
Illinois
1 review
0 helpful votes
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Just a great ring and comfortable to wear
April 30, 2025
Updated review

Will buy again this was my first time and i had no issues love both my rings

Date of experience: April 20, 2025

First time here love the selection
April 20, 2025
Previous review

First time here love the selection

Date of experience: April 10, 2025
Texas
1 review
0 helpful votes
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Just what I needed!
April 29, 2025
Updated review

Sturdy, good quality and shiny! Keeps my necklaces from getti g tangled when wearing. Will definitely buy more for my other necklaces!

Date of experience: April 20, 2025

Easy check out
April 19, 2025
Previous review

Easy check out.

Date of experience: April 9, 2025
New York
1 review
0 helpful votes
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Very Satisfied
April 29, 2025

Easy ordering experience, received item quickly, the ring was prettier in person than it looks on line.

Date of experience: April 19, 2025
New Jersey
1 review
0 helpful votes
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Dissatisfied
April 29, 2025

The picture of the ring looked very different than the ring in person. The picture I realized was enlarged to make it look like an adult could wear it. But the reality is the actual ring was very thin and small and would be a choice for a child, not an adult. That is why I have returned the ring.

Date of experience: April 19, 2025
Barbara J. Ross-Simons Rep
10 months ago

We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. We see you have started the return process.

Utah
1 review
0 helpful votes
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No problems
April 29, 2025

Item arrived about 10 days after I ordered it. Package was undamaged

Date of experience: April 19, 2025
Texas
1 review
0 helpful votes
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Beautiful earrings
April 29, 2025

Absolutely stunning! Can't wait to wear them on my next trip!

Date of experience: April 19, 2025