On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received my ring promptly. A beautiful piece of jewelry! Th emeralds were gorgeous and the lab created diamond was very nice.
Customer service does a great job but please represent your items a little better. Carat weight was way off. A separate order indicated 1/2 inch earrings when they were 3/8.
Overall, good experience.
I received these cute earings. They are posts with a dangle. I cannot even get the back clutch off either earing to try them on. Unfortunately I will return them. Not happy at all. I expect better Ross Simon.
Everything is lovely; great selection. If any issue (which is rare) they work well with the customer.
Good experience with customer service and timely delivery.
Enjoying everything. Completes outfits.
The earrings are pretty, reasonably priced and exactly what I wanted.
Ross Simone is one of the few good old jewelers left. They have high quality products. I am so pleased they advertise in the Wall Street Journal. That is how I learned they are still active. Their mail order works very well with prompt deliveries.
Easy ordering.
My credit card people at Boeing Employee Credit Union may call me to see whether this is a legitimate order. They are so careful for me.
Good experience. (They want more characters but I don't have more to say)
Usually, the products I received from Ross Simone are exactly what they look like on the website. My most recent purchase was not.
I received my ring so quickly. Ross-Simon's is on the ball. Great service!
Can't wait for my wife to receive her ring for Christmas
This is a premiere company and you can't go wrong if you see something you love. You only live once, so go for it🔗🎈🎁🎊
Ordered them and they arrived in a timely fashion. I plan to wear them with a summer outfit I am making that has a Flamingo in the fabric.
I never been disappointed with any of my Ross-Simons purchases.
It was easy enough to order the ring. It didn't take too long to get here. I just didn't like the ring.
Never again will I order from here. I had hoped to order another bracelet and a pair of earrings, but thankfully I waited to see the quality of your product first. Not gonna happen!
Ross and Simon's easy to deal with and great products. I've bought other items and I'm very satisfied.
Very easy to find what you want and order from this site. I wouldn't hesitate to order from this company again!
A necklace ordered for a college graduation was defective.
Clasps are too small and difficult to put on. The chain is beautiful
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We offer a variety of diamonds at differing qualities, to accommodate most budgets. We always include the color, clarity and size of the diamonds in the Product Details section online. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.