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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Texas
1 review
0 helpful votes
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Shipping
May 6, 2025

The shipping was faster than expected. The ring arrived earlier and very well packed.

Date of experience: April 26, 2025
California
1 review
0 helpful votes
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Deceiving
May 6, 2025

Not what I expected. I would not recommend a friend neither.

Date of experience: April 26, 2025
Michigan
1 review
0 helpful votes
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The purchase experience was fine and easy to do.
I expected a more substantial looking earring, but what did I expect at that low price?

Date of experience: April 26, 2025
Texas
1 review
1 helpful vote
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I didn't open the items.
May 6, 2025

As you know, I tried to stop this order before shipping. I received the package, and returned it to you on Friday April 25th, 2005. I would appreciate if you could expedite the return to me as quickly as possible. Thank you, Kathy Valentine

Date of experience: April 26, 2025
Georgia
1 review
1 helpful vote
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Very Disappointed
May 6, 2025

The ring is so much smaller than the photo shows. The design is great, but the ring needs to be much wider.

Date of experience: April 26, 2025
Pennsylvania
1 review
0 helpful votes
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Ring
May 6, 2025
Updated review

Easy ***********************Nice quality products., highly recommend.

Date of experience: April 26, 2025

Straightforward and easy
April 26, 2025
Previous review

Straightforward and easy

Date of experience: April 16, 2025
California
1 review
1 helpful vote
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Looking for a Diamond Hamsa
May 6, 2025
Updated review

I went on this site and found exactly what I was looking for. The price was decent so I purchased both pieces. Received them within a reasonable amount of time. They were both packaged well.

Date of experience: April 26, 2025

Had purchased a Hamsa diamond necklace from Nordstrom
April 26, 2025
Previous review

Had purchased a Hamsa diamond necklace from Nordstrom. The order was cancelled. Went on line and found something similar on your site. Was thrilled and proceeded to purchase the necklace and the hamsa diamond earrings. Looking forward to wearing both.

Date of experience: April 16, 2025
Oklahoma
1 review
0 helpful votes
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The perfect fit & perfect amount of sparkle!
May 6, 2025
Updated review

The CZ hoops look so elegant! They have just the right amount of sparkle to fool the eye and look so real!

Date of experience: April 30, 2025

Great site, great products & great service!
April 29, 2025
Previous review

Great site, great products & great service!

Date of experience: April 19, 2025
Alabama
1 review
0 helpful votes
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Vibrant and Beautiful
May 6, 2025

This ring was even more vibrant and beautiful in person than I had hoped it would be. The color, clarity and stone sizes were simply perfect and just what I was looking for. So happy with my purchase!

Date of experience: April 26, 2025
Florida
1 review
0 helpful votes
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Discount
May 6, 2025

Not happy to see that what I bought is now on sale. Maybe I could get a credit?

Date of experience: April 26, 2025
New Jersey
1 review
0 helpful votes
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Easy to order
May 6, 2025

Even though the item was out of stock, it was communicated it would be available and sent out shortly. It arrived on the day I was told. Very pleased with the item. Definitely would order again from Ross-Simon

Date of experience: April 26, 2025
Kentucky
1 review
0 helpful votes
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Great experience
May 6, 2025

Great experience, got here so fast, quality with a good price

Date of experience: April 26, 2025
Iowa
1 review
0 helpful votes
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Beautiful ring!
May 6, 2025

Happy with my purchase! Beautiful ring! Great quality!

Date of experience: April 26, 2025
Minnesota
1 review
1 helpful vote
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Easy shopping
May 6, 2025
Updated review

I have had excellent service from Ross-Simons. The products are good quality, reasonably prices, and they are delivered promptly.

Date of experience: April 25, 2025

The website is very easy to use
April 24, 2025
Previous review

The website is very easy to use. Love it!

Date of experience: April 14, 2025
New York
1 review
0 helpful votes
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Beautiful ring!
May 6, 2025

Perfect ring for everyday, 😍!
I bought it as a gift and it is excellent.

Date of experience: April 26, 2025
Florida
1 review
0 helpful votes
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Repeat customer!
May 6, 2025

Love ordering from Ross-Simons! Products are good quality and well represented. Items come quickly and exchanges are easy if necessary.

Date of experience: April 25, 2025
California
1 review
0 helpful votes
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Excellent service. Merchandise came quickly and nicely packaged. Just upset that I found one of my 2 rings $200 less at another jewelry store. :(

Date of experience: April 25, 2025
Georgia
1 review
0 helpful votes
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Gorgeous!
May 5, 2025

Stunning ring. The diamond cut makes it shine. Exactly as shown.

Date of experience: April 25, 2025
Massachusetts
1 review
0 helpful votes
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I love buying jewelry from Ross-Simon. They sell beautiful, unique pieces of good quality jewelry. They also sell gorgeous, traditional diamonds, silver and gold; something in every price range. The ordering is simple, delivery is fast and accurate. They send frequent emails to update you on your order and delivery status. The jewelry is shipped in attractive packaging and handled with care. Ross-Simon is my favorite jewelry store.

Date of experience: April 7, 2025

I love my new rings!
January 21, 2025
Previous review

I ordered 3 rings from Ross-Simon and it was a.great experience. Ordering on line was quick and simple. I received the jewelry fairly quickly (2 weeks). All 3 rings were beautiful and I have enjoyed wearing them. I strongly recommend Ross-Simon for unique, beautiful and great quality jewelry.

Date of experience: January 31, 2025
Illinois
1 review
2 helpful votes
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Silver sparkly earrings
May 5, 2025
Updated review

I really like them. They are very sparkly and the size I wanted. I love the closure.

Date of experience: April 25, 2025

Really hard to get it to go through
July 19, 2024
Previous review

Really hard to get it to go through

Date of experience: July 9, 2024