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Ross-SimonsReviews 14,648

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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California
1 review
0 helpful votes
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Very Pleased
May 7, 2025

Super clear communication and product well packaged. I get the feeling your company is a classy one.

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Prompt
May 7, 2025

Prompt shipping and easy ordering on the website, with beautiful items.

Date of experience: April 27, 2025
Massachusetts
1 review
0 helpful votes
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Perfect petite huggie hoops
May 7, 2025

Not the first thing I have purchased from Ross-Simons and won't be the last. Everything is just as described and nicely packaged and arrives quickly. Just a good shopping experience.

Date of experience: April 27, 2025
New York
1 review
0 helpful votes
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Ross-Simon's has become my favorite!
May 7, 2025
Updated review

I have purchased 3 gifts of fabulous jewelry in the past 2 months. Each item was beautiful with highest of quality and design. The recipients were so happy and surprised. Next time I go shopping for me!

Date of experience: April 27, 2025

Silver Bracelet
March 8, 2025
Previous review

Wonderful experience. Jewelry is photographed beautifully, with informative descriptions.

Date of experience: March 9, 2025
Nevada
1 review
0 helpful votes
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The items I received were fairly priced, even lower than they might be elsewhere. They were exactly as described, and exactly what I wanted. I also confess to "stalking" the UPS guy because I was that excited about receiving them. What I actually did was listen for the sound of the UPS truck pulling up in front of my house :) I'm not a frequent customer because I only want certain items. If I don't see something that grabs my wallet and shakes it until empty, then I don't tend to buy.

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Sizing incorrect
May 7, 2025

The sizing is incorrect. Not sure if I'll keep it. The ring is very pretty

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Absolutely love my necklace, but the clasp on one of my earrings were too tight for the post to snap in.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Product very nice
May 7, 2025

Product was very easy to order online. The quality look and packaging. Aging of the item was very very nice. Shipping was quick and got here faster than I expected. Thank you.

Date of experience: April 27, 2025
Massachusetts
1 review
0 helpful votes
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Gold charm
May 7, 2025

It was beautiful I loved it. Great quality. East order process

Date of experience: April 27, 2025
Kentucky
1 review
0 helpful votes
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Bracelet
May 7, 2025

I absolutely love this bracelet... I have already worn it twice. Just ordered a bead bracelet to wear with it

Date of experience: April 27, 2025
Florida
1 review
0 helpful votes
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Valued customer
May 7, 2025

I have never had a problem with any of your merchandise. You all stand behind your work and customer satisfaction.

Date of experience: April 27, 2025
Colorado
3 reviews
0 helpful votes
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Lovely earrings
May 7, 2025

Shopping was effortless. Appears to be good quality. I am impressed!

Date of experience: April 27, 2025
Georgia
1 review
0 helpful votes
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Beautiful Bracelet
May 7, 2025

From the online experience, purchase, and delivery, everything went as expected with excellent communication throughout. I look forward to more purchases from Ross-Simon's, as their products are beautiful and properly priced. You get what you pay for and then some.

Date of experience: April 16, 2025
Florida
1 review
0 helpful votes
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Necklace
May 7, 2025

The product description and pictures were great. The necklace is exactly as I anticipated.

Date of experience: April 27, 2025
Pennsylvania
1 review
0 helpful votes
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Love it!
May 7, 2025

Ross-Simon's website it super easy and functional to use. Their shipping is great everything was packaged beautifully and delivered very quick. I ordered a toe ring and have worn it for about a week in the shower and all over (I have not taken it off since the day I got it) and it hasn't tarnished or turned my skin green at all when normally with a low quality product they would've tarnished and turned the skin green by now especially after the shower but not Ross-Simon's product! I will definitely be ordering more!

Date of experience: April 27, 2025
Ohio
1 review
0 helpful votes
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I purchased 2 small pendant. I was disappointed with the quality and look

Date of experience: April 27, 2025
Illinois
1 review
0 helpful votes
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Cross Necklace
May 7, 2025

I ordered this necklace from your ad on Facebook. The flower design was the attraction for me to purchase. I love it.

Date of experience: April 27, 2025
Michigan
1 review
0 helpful votes
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Satisfaction
May 7, 2025
Updated review

Very user friendly! Adore the ring. Very satisfied with service and product.

Date of experience: April 27, 2025

Very user friendly!
April 26, 2025
Previous review

Very user friendly!

Date of experience: April 16, 2025
California
1 review
0 helpful votes
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Love it
May 6, 2025

Very first I am a bit concern about flower looked too big on my finger, but it is perfect size.

Date of experience: April 26, 2025
Massachusetts
1 review
0 helpful votes
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Kats jewelry obsession
May 6, 2025
Updated review

Everything was great, the diamond earrings were a little smaller than I realized they would be, but it was fine!

Date of experience: April 26, 2025

Very easy to navigate!
April 25, 2025
Previous review

Very easy to navigate!

Date of experience: April 15, 2025