Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Super clear communication and product well packaged. I get the feeling your company is a classy one.
Not the first thing I have purchased from Ross-Simons and won't be the last. Everything is just as described and nicely packaged and arrives quickly. Just a good shopping experience.
I have purchased 3 gifts of fabulous jewelry in the past 2 months. Each item was beautiful with highest of quality and design. The recipients were so happy and surprised. Next time I go shopping for me!
Wonderful experience. Jewelry is photographed beautifully, with informative descriptions.
The items I received were fairly priced, even lower than they might be elsewhere. They were exactly as described, and exactly what I wanted. I also confess to "stalking" the UPS guy because I was that excited about receiving them. What I actually did was listen for the sound of the UPS truck pulling up in front of my house :) I'm not a frequent customer because I only want certain items. If I don't see something that grabs my wallet and shakes it until empty, then I don't tend to buy.
The sizing is incorrect. Not sure if I'll keep it. The ring is very pretty
Absolutely love my necklace, but the clasp on one of my earrings were too tight for the post to snap in.
Product was very easy to order online. The quality look and packaging. Aging of the item was very very nice. Shipping was quick and got here faster than I expected. Thank you.
It was beautiful I loved it. Great quality. East order process
I have never had a problem with any of your merchandise. You all stand behind your work and customer satisfaction.
Shopping was effortless. Appears to be good quality. I am impressed!
From the online experience, purchase, and delivery, everything went as expected with excellent communication throughout. I look forward to more purchases from Ross-Simon's, as their products are beautiful and properly priced. You get what you pay for and then some.
Ross-Simon's website it super easy and functional to use. Their shipping is great everything was packaged beautifully and delivered very quick. I ordered a toe ring and have worn it for about a week in the shower and all over (I have not taken it off since the day I got it) and it hasn't tarnished or turned my skin green at all when normally with a low quality product they would've tarnished and turned the skin green by now especially after the shower but not Ross-Simon's product! I will definitely be ordering more!
I ordered this necklace from your ad on Facebook. The flower design was the attraction for me to purchase. I love it.
Very user friendly! Adore the ring. Very satisfied with service and product.
Everything was great, the diamond earrings were a little smaller than I realized they would be, but it was fine!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.