On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice selection, good quality. Packaged beautifully and shipped quickly.
The selection process is easy to navigate. The description of the silver necklace I purchased was accurate. Checkout was easy. Delivery was prompt and within the estimated time frame. The necklace is beautiful, well-made, and just what I wanted.
Bought as a gift and didnt have big expectations. Beautiful piece for the price. My bestie is gonna love it!
The prices are phenomenal. I have a friend with a specific taste. Thank you
Great experience awesome purchase in love with what I bought and with the summer here it shines so smooth. Thanks for the care you guy out in the packaging.
Some size measurements on certain items don't show/doesn't give options but easy to buy.
Fast delivery. Diamonds looked amazing. Outstanding quality (D/E color & Excellent cut). Great value for the price!
I have been looking for a ring I lost or one similar. This is close, although the one I lost was yellow gold.
Insignificant appearance. Looks like costume stone to be used in a craft endeavor
The chain was nice and order and return were easy processes.
I received the ring on the day it was supposed to arrive. It is a beautiful ring. This is just my second experience with lab grown diamonds, and so far I have been pleased
I've ordered several items and have been very pleased with them. This most recent purchase was disappointing. The problem is it was difficult to determine the size from the picture. I was looking to replace my favorite hoops.
The chain and disc were much smaller than pictured. I simply could not give this as a gift. They were returned
First time i wasnt happy with my order. Earring were much smaller than I wa sexpecting
Purchased this ring as a gift to my Grand daughter for her senior class ring. It is more beautiful in person than shown online. She absolutely loves it. The ring design is so unique. Thank your customer service personnel for all their help. They were terrific to work with.
Fast shipping, will buy from again, excellent quality for a good price
Very good experience and product. Happy with necklace and cross.
Very easy to use website. The only problem I had was wanting to look at everything!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members