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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Florida
1 review
0 helpful votes
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16 inch station necklace
May 15, 2025

I think the necklace is sweet…. Very sparkly…. But I am disappointed with the clasp. First, i did not know it had an 18 inch extender and it doesn't match the rest of the chain…. I just wanted a plain 16 inch necklace…I was going to return it…but I like the design…so I will take to a local jeweler and have him removed the extender and put a regular clasp on it. I wish you had shown the entire necklace when I was looking at the product online…. It would have influenced my purchase…Not happy that I have to pay more money to get it the way I thought it would be….

Date of experience: May 5, 2025
Georgia
1 review
0 helpful votes
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Great products, Easy shopping
May 15, 2025
Updated review

Ross-Simons knows how to entice customers with lovely jewelry for the customer to wear and to give as a gift. Shopping on the site is easy. Delivery is fast. The packaging is lovely and enhances the gift.

Date of experience: May 5, 2025

Easy shopping
March 27, 2025
Previous review

Easy shopping. Great selection.

Date of experience: March 17, 2025
Florida
1 review
0 helpful votes
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Quality?
May 15, 2025

The earrings are truly much nicer in picture. Im still deciding if I should keep them. Much thinner then I expected. Overpriced in my opinion.

Date of experience: May 5, 2025
Michigan
1 review
0 helpful votes
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Excellent!
May 15, 2025

Fast delivery! Beautiful bracelet! Fine quality! Excellent!

Date of experience: May 5, 2025
Pennsylvania
1 review
0 helpful votes
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14KT gold biggie earrings.
May 15, 2025

I ordered these earrings for my 8 year old granddaughter & I was very pleased with them. Very quick delivery too.

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Ross-Simons Shopping
May 15, 2025

Smooth, easy shopping experience online. Fast shipment. Quality products. Thank you!

Date of experience: April 11, 2025
Puerto Rico
1 review
0 helpful votes
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Excellent
May 15, 2025

My experience was really good. Your company has beautiful jewelry. I will be shopping with you again.

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Ross-Simons
May 15, 2025

Great experience with this company! Quick delivery and product was exactly as depicted!

Date of experience: April 30, 2025
California
1 review
0 helpful votes
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Good quality
May 14, 2025

I have recieved 3 pieces and all are excellent quality. When ever I want to reaffirm my love for my wife I will choose something I know she will like.

Date of experience: May 4, 2025
New York
1 review
0 helpful votes
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My shopping experience on your site is short but positive, I am satisfied

Date of experience: May 4, 2025
Indiana
1 review
0 helpful votes
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Quality and good prices
May 14, 2025

I selected Ross-Simons because I trust them. Again. Quality and price.

Date of experience: May 4, 2025
California
1 review
0 helpful votes
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Birthday Gift
May 14, 2025

The gift arrived timely and nicely gift wrapped. It will be send to a daughter for her birthday so we have not opened it. Thank you

Date of experience: May 4, 2025
Missouri
1 review
1 helpful vote
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So many choices
May 14, 2025
Updated review

Easy fast service. Been shopping with them for over 50 years

Date of experience: May 4, 2025

They have nice and different things
May 4, 2025
Previous review

They have nice and different things

Date of experience: April 24, 2025
New Jersey
1 review
0 helpful votes
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Beautiful Necklace
May 14, 2025
Updated review

I love my necklace can't wait to wear it with the perfect outfit Thank you

Date of experience: May 4, 2025

CAN'T WAIT TO GET MY NECKLACE!
May 4, 2025
Previous review

CAN'T WAIT TO GET MY NECKLACE!

Date of experience: April 24, 2025
Florida
1 review
0 helpful votes
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Beautiful Bracelet
May 14, 2025
Updated review

This is for my grand daughter. Her 16th birthday is not until December and I thought I better get a head start on gold prices jumping. The bracelet is beautiful, I'm sure she will love it.

Date of experience: May 4, 2025

My Grand Daughter was thrilled with her birthday gift!
December 26, 2024
Previous review

Gold bracelet purchased for 15th birthday gift for my grand daughter. The quality is outstanding and she was thrilled. Price was reasonable, customer service excellent, and I hope I will be able to purchase many more gifts for her in the coming years. Thank you.

Date of experience: December 16, 2024
Virginia
2 reviews
1 helpful vote
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Satisfied
May 14, 2025

I'm very happy with this petite demure ring for ring for my ring finger.

Date of experience: May 4, 2025
Florida
2 reviews
0 helpful votes
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Quality setting, pale stone
May 14, 2025

The design and execution are lovely except for the stone, which is really light in color. I have other R-S jewelry in citrine where the stones are much richer.

Date of experience: May 4, 2025
Kentucky
1 review
0 helpful votes
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Nice for summer
May 14, 2025

Just as advertised - nice size and weight. Goes well with everything

Date of experience: May 4, 2025
South Carolina
1 review
0 helpful votes
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Pretty
May 14, 2025

I like the variety of products. The cat necklace gets lots of compliments

Date of experience: May 4, 2025
North Carolina
1 review
0 helpful votes
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Misleading description
May 14, 2025

I wanted this ring since the first time I saw it. I finally was able to order it and was disappointed when I received it. The blue topaz stones were not sky blue. In fact, I'm not sure they are blue at all. I like everything else about the ring so I'm keeping it but am disappointed about the topaz color.

Date of experience: May 4, 2025