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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I think the necklace is sweet…. Very sparkly…. But I am disappointed with the clasp. First, i did not know it had an 18 inch extender and it doesn't match the rest of the chain…. I just wanted a plain 16 inch necklace…I was going to return it…but I like the design…so I will take to a local jeweler and have him removed the extender and put a regular clasp on it. I wish you had shown the entire necklace when I was looking at the product online…. It would have influenced my purchase…Not happy that I have to pay more money to get it the way I thought it would be….
Ross-Simons knows how to entice customers with lovely jewelry for the customer to wear and to give as a gift. Shopping on the site is easy. Delivery is fast. The packaging is lovely and enhances the gift.
The earrings are truly much nicer in picture. Im still deciding if I should keep them. Much thinner then I expected. Overpriced in my opinion.
I ordered these earrings for my 8 year old granddaughter & I was very pleased with them. Very quick delivery too.
Smooth, easy shopping experience online. Fast shipment. Quality products. Thank you!
Great experience with this company! Quick delivery and product was exactly as depicted!
I have recieved 3 pieces and all are excellent quality. When ever I want to reaffirm my love for my wife I will choose something I know she will like.
My shopping experience on your site is short but positive, I am satisfied
I selected Ross-Simons because I trust them. Again. Quality and price.
The gift arrived timely and nicely gift wrapped. It will be send to a daughter for her birthday so we have not opened it. Thank you
Easy fast service. Been shopping with them for over 50 years
I love my necklace can't wait to wear it with the perfect outfit Thank you
This is for my grand daughter. Her 16th birthday is not until December and I thought I better get a head start on gold prices jumping. The bracelet is beautiful, I'm sure she will love it.
Gold bracelet purchased for 15th birthday gift for my grand daughter. The quality is outstanding and she was thrilled. Price was reasonable, customer service excellent, and I hope I will be able to purchase many more gifts for her in the coming years. Thank you.
The design and execution are lovely except for the stone, which is really light in color. I have other R-S jewelry in citrine where the stones are much richer.
I wanted this ring since the first time I saw it. I finally was able to order it and was disappointed when I received it. The blue topaz stones were not sky blue. In fact, I'm not sure they are blue at all. I like everything else about the ring so I'm keeping it but am disappointed about the topaz color.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.