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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Not real happy with these. Was expecting them to be slightly larger with a better clasp.
I have been eyeing these diamond earrings for a while, but just happened to see that there was a sale so I went ahead and bought them for myself. I was not disappointed by their sparkle, in fact they look exactly as pictured. I highly recommended!
Silver is a soft metal and can be fragile. This ring is very thin metal.
Happy with all of our purchases. I think this was our 5th purchase. Happy with quality, designs, style. My wife, daughter, and granddaughter have all been delighted with their gifts. This summer will be buying something for a granddaughter turning 18.
The ring was prettier "in person" than what was on the website.
This bracelet was absolutely beautiful. The ordering process was easy and the turn around time was quicker than expected
My ring is quite beautiful. Perfect fit and the stone, although smaller than I thought, is really a deep blue.
Very beautiful. Great quality and excellent service. Thank you so much!
I've almost lost it 4 times already in 2 days. It comes undone very easily.
Quick order process and quick fulfillment of order. Tracking could be improved
The picture of this pendant was very pretty & in person, it's very pretty. However, it was SO small & I didn't see a physical description of it on line. I thought the picture on line was really deceiving.
Prices have gone up and quality has gone down.Its not a guaranteed good experience anymore. I'm not excited about shopping with them as I used to be.
Lately I've been disappointed in the product s of Ross simon. The are expensive and small for what you paid.
The ease of ordering quality jewelry is great. I have purchased many things, a go to.
I wanted a station necklace as I had seen one on several people. I thought where can I go and I remembered a positive experience from Ross Simon in the past. They are very good at telling the customer exactly what the design is and what quality it is. I am very pleased with my new necklace.
The bracelet has a cross... it is SO tiny... I am so disappointed as it is a gift. Pricey for what you get. Ordering/ delivery was great!
The earrings are very nice. Exactly what I was looking for. The only issue is one of the posts is slightly off center which makes the backing a bit harder to slide on. Wish they quality check and fix the issues before shipping to customer.
Took forever to arrive and when it did I was very disappointed. It's very light weight. Made of plastic
We regret to learn that you are disappointed with your recent purchase. We can assure you this piece is genuine 10K gold. Keep in mind the price of gold has really increased over the years and we have worked very hard to keep the “look” you love at an affordable price point. We sell thousands of pieces so there is something for everyone, we understand this was not the right piece for you. As always, we want you to be satisfied and are happy to accept items back for a full refund. Private message sent.
It is a gift. I am disappointed in the light weightiness. It also does not have a label stating that is 18 kt gold which is always nice in a gift.
My experience and expectations were met without any issues.
My items were received in a timely fashion and I loved both of them.
I had trouble with the payment box as it added my credit card but wouldn't complete
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you were not pleased with your recent purchase. Keep in mind the price of gold has really increased over the years, and we have worked very hard to keep the “look” you love at an affordable price point. We sell thousands of pieces so there is something for everyone, we understand this was not the right piece for you. As always, we want you to be satisfied and are happy to accept items back for a full refund.