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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Shopping and delivery service was excellent. Product was delivered exactly when expected.
I'm returning my May 4th purchase. The charm is so tiny; smaller than what's shown on the model. I'm very disappointed as it was intended as a gift for Mother's Day. I ended up giving a gift card instead.
These are exactly as represented and are adorable! It was easy to order them and I received confirmation of my order immediately and was notified when they shipped. They arrived quickly and were very nicely packaged for gifting🤗
The Mermaid Gnome Earrings are so cute, and we hope the recipient loves them!
I was expecting a much larger charm holder pendant. Also, wasn't aware that charms couldn't just slide onto holder. I took care of the latter with my trusty needle-nosed pliers. Now I'm pretty happy with it, although still too small.
Ordering the ring was very easy and the ring arrived on the day it was expected. It was beautiful and the quality of workmanship was quite impressive. Unfortunately, because the ring is quite wide, it did not fit my finger. I am in the process of. Exchanging the ring for a larger size.
Absolutely loved the three gold bangles. Loved the more oval shape. Extremely happy
Easy to order with quick delivery. The presentation as a gift is well done.
Love the. Bracelet, the anklet was too short and has been returned
Selecting from the website and receiving the item in a timely manner was just a perfect experience
The earrings and necklace that I ordered are beautiful and looked exactly like they did on the website. It was overall very easy to order and the delivery was as promised. Very prompt delivery I loved it thank you.
I've been tempted to buy these ruby earrings for a while now. I let my husband give them to me for mother's Day. They are going to get lots of use through the Christmas holidays, Valentine's Day, and every patriotic event.
Purchased eternity ring for travel purposes so I can leave my real diamonds at home. So authentic it fooled.my sister. Also bought a necklace with a paw for my cousin who's fur baby just past. Disk was much bigger than I thought. And it was engraved. Lovely products
Alertly disappointed in the size, but will keep it for now. To wear with the pendant I have.
Website is easy to navigate. Was able to complete my order fast.
Lovely piece, and arrived perfectly in time for Mother's Day. I'm very happy with it.
I liked it. It was a smooth transition. But, at checkout, there was a bar that said "get it in time for mother's day. Fees may apply" but didn't give me the option to change the shipping to make sure it comes before mother's day. Is this automatically applied? A little vague.
Mother's Day gift for my mother-in-law. She absolutely loved them!
All went quite well. It is just what I expected. All your products are splendid. I look forward to my next purchase.
This beautiful multicolored ring in 18 karat gold over silver. The size was perfect. It's stunning. I was very pleased.
Easy to wear. I love a toggle bracelet. Going to be a little bit chunkier but still beautiful. Great quality. Looks great with my silver and gold Apple Watch.
I took advantage of the Mother's Day sale and I am very happy with my purchase. My Blue Topaz necklace is stunning!
Fast, efficient, good quality Of merchandise at a good price
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of your disappointment with the charm purchased for Mother's Day. It's hard to portray size online. The product sizes are listed under product details, along with a video of the item, that offer information about the size of our jewelry. To further illustrate the approximate size, we also display our model wearing the jewelry. The item may be returned within 30 days of delivery if, for any reason, you are not completely happy with your purchase. Online returns are simple to set up on our website. For assistance, please call us, we can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. Private message sent.