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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Speedy delivery, lovely packaging. My Mother loved her Mother's Day present.
The earrings are beautiful, even more so than the pictures. They have good weight and come nicely packaged.
Look soo cheap in person, I bought it as a gift and it looks to cheap. I call ti get return number so I could send it back. I mailed it back in yesterday.
My wife is always looking for the unique in jewelry and the ring I picked for her was a hit!
I ordered online. It was specific and easy to follow directions. I received the product today. It was well packaged and in a nice bag within a gift box.
The ring I ordered is beautiful. Unfortunately I had to send it back for an exchange as it was too big. It cost me $23 to return it insured by UPS.
I had a very pleasant experience, love all the pieces I've bought and will definitely buy again.
Love beautiful jewelry and RS sure has it!
Easy to order, fast delivery and great follow up. Love this bracelet for its beautiful colors and magnetic clasp. Perfect for us who have trouble working a stubborn clasp!
I just loved the ring.it's exactly what I wanted. I got it for myself. And I loved it.
Great experience the earrings are beautiful and well made. I also brought bunny earrings for my granddaughter and it is her favorite earrings
It was easy to shop for quality jewelry. Ross-Simons delivers and fast!
Jewelry is always as pictured and great quality. Excellent pricing. My go to store for finding unique items or gifts
Ring looks just like picture. Better in person. Pleasantly surprised.
I wanted to get something special for my good friend, Elaine, who is an active Jewish woman. I am a fan of NCIS, a television show on CBS & particularly fond of the character, Ziva David. She wears a gold necklace with a small star of David. I found one online, but in silver & Elaine likes silver best. I plan to give it to her on her birthday in June. It's perfect gift. It was easy to order & it came directly to my home, via US Mail.
I have ordered from you, after seeing your ads in the LA Times. Your jewelry is very attractive. Are you still sending catalogoues? I would love to have one. 5/3/2025
Delivery and ease of purchase was great. Gemstone did not match photo
Don't like it at all it looks cheap. Really disappointed in it's quality
We appreciate you sharing your thoughts. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.
Delivery was prompt and necklace perfectly boxed. It's an adorable necklace.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that you were not pleased with your piece. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.