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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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New Jersey
1 review
1 helpful vote
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Gift
May 24, 2025

Gift was received on time and was as beautiful as was shown. Thank you.

Date of experience: May 14, 2025
Rhode Island
1 review
1 helpful vote
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Beautiful necklace
May 24, 2025

Speedy delivery, lovely packaging. My Mother loved her Mother's Day present.

Date of experience: May 14, 2025
California
1 review
1 helpful vote
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Beautiful Earrings
May 23, 2025

The earrings are beautiful, even more so than the pictures. They have good weight and come nicely packaged.

Date of experience: May 14, 2025
Indiana
1 review
1 helpful vote
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Too cheap looking
May 23, 2025

Look soo cheap in person, I bought it as a gift and it looks to cheap. I call ti get return number so I could send it back. I mailed it back in yesterday.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2025
Barbara J. — Ross-Simons Rep
9 months ago

We regret that you were not pleased with your piece. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.

Arkansas
1 review
0 helpful votes
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Mother's Day gift
May 23, 2025

My wife is always looking for the unique in jewelry and the ring I picked for her was a hit!

Date of experience: May 13, 2025
South Carolina
1 review
1 helpful vote
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Ordering experience
May 23, 2025

I ordered online. It was specific and easy to follow directions. I received the product today. It was well packaged and in a nice bag within a gift box.

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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Pleased
May 23, 2025

Pleased!... I don't like it, that you're trying to force me to say more than I want to say I am saying, I am pleased and that's the end!

Date of experience: May 13, 2025
New York
1 review
1 helpful vote
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Beautiful Ring
May 23, 2025

The ring I ordered is beautiful. Unfortunately I had to send it back for an exchange as it was too big. It cost me $23 to return it insured by UPS.

Date of experience: May 13, 2025
South Carolina
2 reviews
0 helpful votes
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Silver pieces
May 23, 2025
Updated review

I had a very pleasant experience, love all the pieces I've bought and will definitely buy again.

Date of experience: May 13, 2025

Love beautiful jewelry and RS sure has it!
May 13, 2025
Previous review

Love beautiful jewelry and RS sure has it!

Date of experience: May 3, 2025
Tennessee
1 review
0 helpful votes
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N/A
May 23, 2025

They were a perfect thank you gifts for both my daughters helping me move.

Date of experience: May 13, 2025
Illinois
1 review
0 helpful votes
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Love this bracelet!
May 23, 2025

Easy to order, fast delivery and great follow up. Love this bracelet for its beautiful colors and magnetic clasp. Perfect for us who have trouble working a stubborn clasp!

Date of experience: May 13, 2025
New Jersey
1 review
0 helpful votes
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Received earlier than expected
May 23, 2025

I just loved the ring.it's exactly what I wanted. I got it for myself. And I loved it.

Date of experience: May 13, 2025
South Carolina
1 review
0 helpful votes
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Great product
May 23, 2025

Great experience the earrings are beautiful and well made. I also brought bunny earrings for my granddaughter and it is her favorite earrings

Date of experience: May 13, 2025
New York
1 review
0 helpful votes
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Pleasantly Pleased
May 23, 2025

It was easy to shop for quality jewelry. Ross-Simons delivers and fast!

Date of experience: May 13, 2025
Florida
1 review
0 helpful votes
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Earings
May 23, 2025

Jewelry is always as pictured and great quality. Excellent pricing. My go to store for finding unique items or gifts

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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Ring looks just like picture. Better in person. Pleasantly surprised.

Date of experience: May 13, 2025
California
1 review
0 helpful votes
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A Star of David necklace for my friend, Elaine.
May 23, 2025
Updated review

I wanted to get something special for my good friend, Elaine, who is an active Jewish woman. I am a fan of NCIS, a television show on CBS & particularly fond of the character, Ziva David. She wears a gold necklace with a small star of David. I found one online, but in silver & Elaine likes silver best. I plan to give it to her on her birthday in June. It's perfect gift. It was easy to order & it came directly to my home, via US Mail.

Date of experience: May 13, 2025

I have ordered from you, after seeing your ads in the...
May 13, 2025
Previous review

I have ordered from you, after seeing your ads in the LA Times. Your jewelry is very attractive. Are you still sending catalogoues? I would love to have one. 5/3/2025

Date of experience: May 3, 2025
Illinois
1 review
0 helpful votes
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Good service
May 23, 2025

Delivery and ease of purchase was great. Gemstone did not match photo

Date of experience: May 13, 2025
Maryland
1 review
0 helpful votes
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Cheap Looking
May 23, 2025

Don't like it at all it looks cheap. Really disappointed in it's quality

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 13, 2025
Barbara J. — Ross-Simons Rep
9 months ago

We appreciate you sharing your thoughts. We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. Private message sent.

TT
1 review
0 helpful votes
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Fun Necklace
May 23, 2025

Delivery was prompt and necklace perfectly boxed. It's an adorable necklace.

Date of experience: May 13, 2025