Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,648

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

Instant Feedback

73,864 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

Graduation gift
May 25, 2025
Updated review

Delighted with necklace for my granddaughter! Hope she loves it as well. A colorful globe and 18 carat gold necklace will remind her of me and her future opportunities.

Date of experience: May 15, 2025

Looks lovely
May 15, 2025
Previous review

Looks lovely. Can't wait to see it on my granddaughter.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
Follow Allie A.
Unfollow Allie A.
Share Review
Report Review

Great experience
May 25, 2025

Lovely pieces. Very original and beautiful. Many compliments received.

Date of experience: May 15, 2025
Israel
1 review
0 helpful votes
Follow Edith T.
Unfollow Edith T.
Share Review
Report Review

Highly recommended
May 25, 2025
Updated review

Expedited quickly and arrived quickly. Very attractive bracelet

Date of experience: May 16, 2025

Thank you for the efficiency
May 16, 2025
Previous review

Thank you for the efficiency

Date of experience: May 6, 2025
Ohio
1 review
0 helpful votes
Follow Sital P.
Unfollow Sital P.
Share Review
Report Review

She absolutely loved it. In person is way classier! Only down fall was too big. Had to get some links taken off.

Date of experience: May 15, 2025
Tennessee
1 review
0 helpful votes
Follow Doris S.
Unfollow Doris S.
Share Review
Report Review

The bracelet is exactly as described
May 25, 2025
Updated review

The bracelet arrived in a timely manner and wax what I expected, exactly as described. I am happy with this purchase

Date of experience: May 15, 2025

Found bracelet I want at fair price and free shipping
May 15, 2025
Previous review

Found bracelet I want at fair price and free shipping.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
Follow Charles B.
Unfollow Charles B.
Share Review
Report Review

Garnet ring
May 25, 2025

Experience was fine. Didn't like the ring. Thought it looked inexpensive.

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
Follow ROBIN H.
Unfollow ROBIN H.
Share Review
Report Review

Nice quality for a reasonable price
May 25, 2025
Updated review

This was my first time ordering form you... I have been receiving catalogues for years but never had a desire to order. I have a lot of jewelry to begin with so unless I see something really unique that is "me"
I don't buy. This year I have really liked the chain necklaces that are popular and I love the citron earrings
That I have been looking for since I lost the pair that I had. You had them and a necklace with the toggle
Closure (love that too) and now I am a Ross Simons customer... thank you!

Date of experience: May 15, 2025

SHOPPING WAS EASY...
May 15, 2025
Previous review

SHOPPING WAS EASY... THANK YOU

Date of experience: May 5, 2025
Michigan
1 review
0 helpful votes
Follow Tish S.
Unfollow Tish S.
Share Review
Report Review

Gifts
May 25, 2025

They came in a timely matter with the necklaces in a velvet sleeve inside a nice box. The items were thank you gifts.

Date of experience: May 15, 2025
Texas
1 review
0 helpful votes
Follow GG H.
Unfollow GG H.
Share Review
Report Review

Necklace
May 25, 2025

Had a hard time deciding what thickness to buy. The 2 mm is just about the right size for most pennants.

Date of experience: May 15, 2025
California
1 review
0 helpful votes
Follow Jason A.
Unfollow Jason A.
Share Review
Report Review

Cheap
May 25, 2025

The silver beaded bracelet is super cheap and looks and feels plastic. I will be returning for a refund.

Date of experience: May 15, 2025
Florida
1 review
1 helpful vote
Follow Kelly L.
Unfollow Kelly L.
Share Review
Report Review

Always a positive experience
May 25, 2025

I have purchased many items from Ross-Simons over the years, and have always been pleased with my purchase and/or customer service. This time was no exception.

Date of experience: May 15, 2025
South Carolina
1 review
1 helpful vote
Follow Kathy n.
Unfollow Kathy n.
Share Review
Report Review

Rough Diamond Instead of Diamond in the Rough
May 25, 2025
Updated review

I ordered a diamond band with emerald cut baguettes around the front. One diamond on the band was very dark and it looked as though the stone was missing but it was not. Just not radiant like the others. I've sent in for an exchange and am hopeful the next ring will be perfect. I've used RS many times to purchase jewelry and this is the first issue I've had.

Date of experience: May 15, 2025

So easy to shop
May 15, 2025
Previous review

So easy to shop.

Date of experience: May 5, 2025
California
1 review
0 helpful votes
Follow Jim G.
Unfollow Jim G.
Share Review
Report Review

Holiday shipping not obvious
May 25, 2025

Be sure to double check shipping. I was ordering for Mother's Day gift and jewelry that was selected as in stock with arrival in time. I thought I had selected shipping correctly but it did not arrive as expected. Shipping indicated in time delivery up until the day before scheduled arrival. Customer service indicated that I had not selected holiday shipping. Still unsure how I missed it, item did arrive couple days later.

Date of experience: May 10, 2025
Pennsylvania
1 review
1 helpful vote
Follow Leonard L.
Unfollow Leonard L.
Share Review
Report Review

Great jewelry for affordable prices I'll shop again soon. I like both items very much

Date of experience: May 15, 2025
Virginia
1 review
1 helpful vote
Follow Deb R.
Unfollow Deb R.
Share Review
Report Review

Arrived quickly
May 25, 2025

Ordered for graduation gifts - arrived quickly. Pearls were beautiful.

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
Follow E A.
Unfollow E A.
Share Review
Report Review

The R&S website is easy to use & order from. But the items I purchased are terrible & are being returned. One was a dainty 14kt gold necklace that was so ridiculously dainty it was basically invisible. And I love a dainty necklace but this one was outrageous. The other was a set of 18kt Italian gold vermeil bracelets that look shockingly orange & terribly fake. I just can't believe how orange these are.

Date of experience: May 15, 2025
Pennsylvania
1 review
1 helpful vote
Follow ALBERT E.
Unfollow ALBERT E.
Share Review
Report Review

My wife loves the cross necklace.my grandaughter will get hers at graduation would not think twice about buying some thing else.shipping fast great price

Date of experience: May 15, 2025
California
2 reviews
11 helpful votes
Follow Cori P.
Unfollow Cori P.
Share Review
Report Review

This large box came packed with a combo of Styrofoam and biodegradable peanuts. It took me 20 minutes to sort them out so that I could properly recycle. PLEASE only use eco packing materials. I'm sure you make enough $ to do that.

Date of experience: May 15, 2025
Connecticut
1 review
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

Just what I wanted.
May 25, 2025

I ordered this delicate chain with small stone recently. It arrived safely and it is exactly what I was looking for. I would have preferred a 16" chain, but I bought the 18". It works, but if a 16" were available I would buy that length. So far aive had no issues with the chain, and hope it lasts to be able to wear everyday. It's a subtle piece and works with everything.

Date of experience: May 15, 2025
Georgia
1 review
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Share Review
Report Review

Perfect gift
May 25, 2025

I was looking for a specific gift for my wife and found it at Ross-Simons. It was delivered fast and and exceeded expectations.

Date of experience: May 8, 2025