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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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New Jersey
1 review
0 helpful votes
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Earrings
May 26, 2025

This is the second time I've ordered something and both times I have been very happy with what I ordered.

Date of experience: May 16, 2025
Minnesota
1 review
0 helpful votes
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Happy
May 26, 2025

I purchased the adjustable chain a few days before Mother's Day and got free 2 day shipping. Received in time to gift this item for mom. She loves the chain.

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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It was easy to order and delivered very fast.
I would recommend them to anyone who's interested.

Date of experience: May 16, 2025
Virginia
1 review
0 helpful votes
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Beautiful classy earrings
May 26, 2025

Always a pleasure doing business with Ross Simon's prompt and reliable quality jewelry.

Date of experience: May 16, 2025
Missouri
1 review
0 helpful votes
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It firs perfect. I'm wearing it now. Thank you.
May 26, 2025
Updated review

Good. I was hesitant with my purchases of gold over sterling, but am happy with my rings.

Date of experience: May 16, 2025

Beautiful
February 9, 2025
Previous review

Love the 2 pieces and would buy it again. They fit as expected

Date of experience: January 30, 2025
Louisiana
1 review
0 helpful votes
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En general todo muy bien todo tiene muy buena calidad y muy buena presentacion

Date of experience: May 16, 2025
North Carolina
2 reviews
0 helpful votes
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Tiny tiny earrings
May 25, 2025

It was very difficult trying to put these earrings in…I actually dropped one of the flat back fasteners and cannot find it now… would like to return this purchase

Date of experience: May 16, 2025
Arizona
1 review
0 helpful votes
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Nothing like the photo
May 25, 2025

The necklace looks nothing like the photo. Will be returning it.

Date of experience: May 15, 2025
California
1 review
0 helpful votes
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The bracelet and ring were a gift. The recipient loves the bracelet, Hopi g to give her the ring soon.

Date of experience: May 15, 2025
Tennessee
2 reviews
0 helpful votes
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I've bought several pieces so far and all have been excellent quality

Date of experience: May 15, 2025
New York
2 reviews
0 helpful votes
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Nice ring TOO SMALL
May 25, 2025

Size needed not available. Extremely disappointed.TOO BAD.

Date of experience: May 12, 2025
Texas
1 review
0 helpful votes
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Earrings
May 25, 2025

Very disappointed with these earrings. They are so small I cannot even get them in my ears! They look like something a child would wear.

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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Pretty
May 25, 2025

I'm not sure which item you're asking me to review but I ordered two items separately because one was not supposed to arrive for Mother's Day. However, both did arrive before Mother's Day, which made me very happy. The garnet locket was perfect for my mother-in-law and the aquamarine white topaz necklace charm made my wife very happy. I always love your guys selection and your prices and the one time I had a problem with you guys you took care of it immediately. Keeping up the great work.

Date of experience: May 15, 2025
Washington
3 reviews
6 helpful votes
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Excellent price, lovely product
May 25, 2025

Was excited to find the exact lab diamond earrings I had been hoping for at an excellent price. They're beautiful.

Date of experience: May 15, 2025
Pennsylvania
1 review
0 helpful votes
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Diamond Station Necklace 20"
May 25, 2025

Ross Simons Diamond station necklace is beautiful and the price was a bit better than one I saw in a retail jewelry store. I have several beautiful pieces from RS and I will continue to shop with them for the quality and ease of purchase

Date of experience: May 15, 2025
New York
1 review
0 helpful votes
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Had never purchased from them saw only good reviews wanted to purchase a special gift for someone celebrating a special occasion turned out to be just what I wanted and the perfect gift very good quality delivery was sooner than expected wasn't too bulky exactly as pictured engraving was exactly as ordered I even ordered the bracelet to match it made the perfect gift! Will definitely purchase again from them again!

Date of experience: May 15, 2025
Missouri
1 review
0 helpful votes
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Very happy with purchase
May 25, 2025

Love the huggie earrings I purchased from Ross. Just the perfect size for everyday use.

Date of experience: May 15, 2025
Florida
1 review
0 helpful votes
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Flip floos
May 25, 2025

I thought the earrings were entirely too small. I was very disappointed in them.

Date of experience: May 15, 2025
Maryland
1 review
0 helpful votes
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Jewelry Review
May 25, 2025
Updated review

Great service, great jewelry! Wonderful selection at affordable prices.

Date of experience: May 15, 2025

Easily navigable site, quick order process, great selection
May 15, 2025
Previous review

Easily navigable site, quick order process, great selection

Date of experience: May 5, 2025
Florida
2 reviews
0 helpful votes
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Easy to order, fast delivery, a lifetime to enjoy. I ordered this for my Granddaughters graduation from TCU's Burnett School of Medicine. She loved it and so did I - this ring made a special occasion even more special!

Date of experience: May 9, 2025