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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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Colorado
1 review
0 helpful votes
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Love my rings!
May 26, 2025

Very pretty and affordable, they are a little too big so I wish I would have measured my fingers more carefully.

Date of experience: May 16, 2025
Pennsylvania
1 review
0 helpful votes
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The ring sizes run very small
May 26, 2025

I'm usually very happy but the ring sizes run very small. I think I'm going to reach out to them to see if I can get an exchange but the ring is very pretty

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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2 pairs of earrings
May 26, 2025

The overall experience with Ross Simmons is good. However, I ordered earrings for myself and ended up with infant size earrings. In the future I will pay close attention to size.

Date of experience: May 16, 2025
Texas
1 review
0 helpful votes
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Great experience!
May 26, 2025

I am very pleased with my purchase. It is even more beautiful than I expected! I will be purchasing more in the future.

Date of experience: May 16, 2025
Florida
1 review
0 helpful votes
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Very happy
May 26, 2025

Wonderful... came very fast and is just as pretty as shown on Web site

Date of experience: May 16, 2025
Massachusetts
1 review
0 helpful votes
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Excellent experience
May 26, 2025

Jewelry I ordered was perfect and quickly delivered. Thank you.

Date of experience: May 16, 2025
Arizona
1 review
0 helpful votes
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Excellent Customer Service!
May 26, 2025
Updated review

Beautiful earrings. I am very pleased, I am a regular customer,

Date of experience: May 1, 2025

I would have liked additional product information on...
March 5, 2025
Previous review

I would have liked additional product information on the item. For example, what is the dimension of the center stone?

Date of experience: February 23, 2025
Washington
1 review
0 helpful votes
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The go-to place for all things jewelry
May 26, 2025
Updated review

Always find something at Ross-Simmons, without fail. Great selection and price points for every budget.

Date of experience: May 16, 2025

Awesome experience!
May 16, 2025
Previous review

Awesome experience! Always deliver on quality and value!

Date of experience: May 6, 2025
Washington
1 review
0 helpful votes
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Sweet little layering
May 26, 2025
Updated review

Perfect sweet little layer to a couple of my other necklaces.

Date of experience: May 16, 2025

My husband has purchased because I have shown him your...
January 6, 2025
Previous review

My husband has purchased because I have shown him your site. I love the quality of your product. This is a christmas present to myself. To match a garnet ring i gave my sister. Thank you!

Date of experience: December 27, 2024
Missouri
3 reviews
8 helpful votes
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The Midas Touch
May 26, 2025

My gold leaf chandelier earrings are lovely. I always receive compliments when I'm wearing them. My niece will someday enjoy wearing them.

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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High quality
May 26, 2025

High quality and received before the expected date. It was nicely packaged for a gift.

Date of experience: May 16, 2025
Georgia
1 review
0 helpful votes
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Website is easy to navigate, checkout is smooth and shipping is fast.

Date of experience: May 16, 2025
Florida
1 review
1 helpful vote
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Multi strand knot necklace
May 26, 2025
Updated review

Pretty necklace but not what I expected, very bulky. Return policy is terrible, no return label with flat fee, you're on your own. I won't shop Ross-Simon's again.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 16, 2025
Barbara J. — Ross-Simons Rep
9 months ago

Ross-Simons offers a 30-day return policy, for refund or exchange. We have easy online return processing, where you may obtain a return reference number as well as a flat fee return label that will deduct a nominal $4.95 from your return when it comes back. Private message sent.


Finally found (what I hope will be) the perfect gift...
May 15, 2025
Previous review

Finally found (what I hope will be) the perfect gift for my sister's 80th birthday!

Date of experience: May 5, 2025
California
1 review
0 helpful votes
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Great service
May 26, 2025

I was informed every step of the way and received my item quickly!

Date of experience: May 16, 2025
Michigan
1 review
0 helpful votes
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Gnome Ear Rings
May 26, 2025

No problems ordering and came really fast
Wife really loves them

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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Wonderful purchase!
May 26, 2025

The necklace came in time, and was more than what I expected it to be! Just beautiful! Great quality!

Date of experience: May 16, 2025
North Carolina
1 review
0 helpful votes
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Satisfied customer
May 26, 2025

Good service and quality. Delivered on time. Wife loved it for Mothers Day.

Date of experience: May 16, 2025
Pennsylvania
1 review
0 helpful votes
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Worth the money!
May 26, 2025

Beautiful pieces! The jewelry is well made and perfect for the event I am attending. I will be able to wear these pieces formally as well as every day if necessary. Reasonably priced, great quality!

Date of experience: May 16, 2025
New York
1 review
0 helpful votes
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Nice
May 26, 2025
Updated review

It is nice but small the loop for the chain is counted as part of the length so smaller than expected. Hoping it is real gold and doesn't turn. So far daughter is happy w it

Date of experience: May 16, 2025

On line order was good
May 15, 2025
Previous review

On line order was good. Not sure how product is since I just ordered - hoping it's great!

Date of experience: May 5, 2025
New York
1 review
0 helpful votes
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Bee ring
May 26, 2025

Shopping experience was good. Just expected the ring to be larger and more of a statement piece.

Date of experience: May 16, 2025