Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Very pretty and affordable, they are a little too big so I wish I would have measured my fingers more carefully.
I'm usually very happy but the ring sizes run very small. I think I'm going to reach out to them to see if I can get an exchange but the ring is very pretty
The overall experience with Ross Simmons is good. However, I ordered earrings for myself and ended up with infant size earrings. In the future I will pay close attention to size.
I am very pleased with my purchase. It is even more beautiful than I expected! I will be purchasing more in the future.
Jewelry I ordered was perfect and quickly delivered. Thank you.
Beautiful earrings. I am very pleased, I am a regular customer,
I would have liked additional product information on the item. For example, what is the dimension of the center stone?
Always find something at Ross-Simmons, without fail. Great selection and price points for every budget.
Awesome experience! Always deliver on quality and value!
Perfect sweet little layer to a couple of my other necklaces.
My husband has purchased because I have shown him your site. I love the quality of your product. This is a christmas present to myself. To match a garnet ring i gave my sister. Thank you!
My gold leaf chandelier earrings are lovely. I always receive compliments when I'm wearing them. My niece will someday enjoy wearing them.
High quality and received before the expected date. It was nicely packaged for a gift.
Website is easy to navigate, checkout is smooth and shipping is fast.
Pretty necklace but not what I expected, very bulky. Return policy is terrible, no return label with flat fee, you're on your own. I won't shop Ross-Simon's again.
Finally found (what I hope will be) the perfect gift for my sister's 80th birthday!
No problems ordering and came really fast
Wife really loves them
The necklace came in time, and was more than what I expected it to be! Just beautiful! Great quality!
Good service and quality. Delivered on time. Wife loved it for Mothers Day.
Beautiful pieces! The jewelry is well made and perfect for the event I am attending. I will be able to wear these pieces formally as well as every day if necessary. Reasonably priced, great quality!
It is nice but small the loop for the chain is counted as part of the length so smaller than expected. Hoping it is real gold and doesn't turn. So far daughter is happy w it
On line order was good. Not sure how product is since I just ordered - hoping it's great!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Ross-Simons offers a 30-day return policy, for refund or exchange. We have easy online return processing, where you may obtain a return reference number as well as a flat fee return label that will deduct a nominal $4.95 from your return when it comes back. Private message sent.