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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I've gotten a couple of things now and I'm Always Happy. Love my rings. Thank you Ross - Simons.
Earrings arrived quickly. They were thin and flimsy. Very disappointed.
I saw an ad for this ring pop up on my FB feed. I kept seeing it, and decided I would get the ring for my mother's day present.
The earrings are beautiful. The only complaint is that the posts on the earrings are painful and have caused bleeding, unlike those on other earrings.
It's easy to purchase items from you. I would prefer to give an opinion after I receive the merchandise, however.
Easy purchase, quick delivery too.
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I've been a Ross Simons customer for over 30 years. You offer great quality and fair prices.
I have ordered many times from Ross-Simons and have always been pleased with my purchases!
Please stop putting an order as part of your advertising in email. I ordered something twice. Your company doesn't make it easy to keep track of orders. I'm stepping back. Maybe others like this lackadaisical system, but I don't.
Customer experience is important to us and it is never our intention to make the shopping experience difficult. Order and shipping confirmations are sent out once to your email and you may check your order history directly through your registered Ross-Simons online account. Private message sent.
I don't get confirmations on my orders. Mailing is slow unless request with an additional charge and have a membership.
I love my earrings. They are very good quality and just what I needed.
I received my package one day after I ordered which blew me away! The jewelry I ordered is excellent! Thank you Ross Simons!
I am a frequent buyer of Ross-Simons items over the years, and have been satisfied. Alas, the most recent item, a necklace with a London blue topaz at the center had a topaz that was scratched and marred. I needed it for a gift so I was unable to return it. Very disappointed this time - it seemed you were just getting rid of junk, and pushed it on me, and I have made over twenty purchases in the last few years.
Ross-Simons stands by the quality of all of our pieces, and we regret that your piece was not as expected. The blue sapphire that is in the middle of the piece is in a more natural state. You will see characteristics that occur naturally as it does not have the surface polish of a finished, high-polished stone that would increase the price greatly. We offer 30-day returns/exchanges for any piece with which you are not 100% satisfied. Private message sent.
I have been shopping for a fleur di lis pendant for months. I just couldn't seem to find the right one. Ross-Simmons to the rescue! This necklace checks off everything I was looking for. The right size, nice chain, sparkly, great service, on sale, and quick delivery.
Thanks Ross-Simons! I am a very happy customer!
The diamonds on the bracelet were only in three places when the photo made it look like they go all the way around and they were so small that you couldn't even see them. So why bother. And I really don't like that. I have to pay for return shipping.
Love your inventory, the discount for Mothers Day and added bonus options. Easy to use website.
The ring is beautiful, but runs a little small compared to other rings I have that are the same size.
I found the work to be both creative and well executed. I would buy from them again.
I purchased these earrings for my mother for Mother's Day. She said she was looking for some silver hoop earrings. I surprised her with 3 pairs with this lovely set. She really liked them!
I love ross simons their styles and prices are great and having new and estate is a great touch!
It has different and beautiful items. I love looking at their catalog.
The shopping experience online is always simple on Ross-Simons. My surprise with this ring is the sizing. I am a verified 7 1/4 ring size, but reading the reviews, I decided to order a size 8 to be sure of the fit. I can't believe how tight this size fits. I can still remove it, but if my hand swells due to humidity (heat in South Texas), I will have trouble removing it.
The ring is very shiny. Too shiny. My byzantine necklace & earrings are very old gold from the 1980s, so the shinyness of the ring is definitely contrasting. I'll keep it. But, in my opinion, the ring is so, so.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn that you are disappointed with your recent purchase. Keep in mind the price of gold has really increased over the years, and we have worked very hard to keep the “look” you love at an affordable price point. We sell thousands of pieces so there is something for everyone, and we understand this was not the right piece for you. As always, we want you to be satisfied and are happy to accept items back for a full refund. Private message sent.