On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I've been looking for a signet ring and had not found anything I liked. Wheni check Ross-Simons website found exactly what I was looking for. Very easy to order. Perfect fit and I love it!
Beautiful ring and came quickly. Item came un damaged. Also came in a nice gift box.
I also could not get my extra 10 percent code to go in so I gave up.
Earrings are nice but backing clasp is not very sturdy & bends very easily…. Was expecting better quality
These earrings should have had a different closure, because they are too thin and fragile to get the bar clasped easily, which caused me to promptly loose one shortly after I purchased them.
Sastified with production except the rings and closure is so small. Barely able to make them work. The round rings and the clasp needs to be a little larger to accommodate all necklaces.
Easy and fast, Thank you I was shopping for a nice gift for my daughter
I am always happily surprised when I receive my Ross-Simons products. They have proven to be top quality and reasonably priced, with great delivery times. I have placed orders from other vendors and have been disappointed in too many instances. Love Ross-Simons!
Everything is great, thank you. I also ordered a pink quartz, and sapphire of the same thing for my sister. My daughter wore my pink quartz at a gathering. Her friends thought that I bought it from an exotic country. She got a lot of compliments about it. So, I gave it to her as a gift on the Mother's Day. People thought that it is a ruby! It is really beautiful.
When I add my order in the card, and try to pay for it. The pop-up keeps coming up on the screen, says if I want to delete your item in the card. This is kind of annoying. It does not let me to look at my order and pay for it. I should keep closing the pop-up. Please fix it and thank you for your survey.
I ordered with hopes of getting my item by Mother's Day. I knew the chances were slim but I ordered the pendant because I fell in love with it and I thought my mom would love it too! It didn't make it by Mother's Day, but I will save it for her birthday in September. The pendant is more beautiful than I expected so there is no wrong in the whole experience.
The sapphire earrings were black sapphires with hardly any visible blue, despite being advertised and shown clearly a visible shade of blue. They will be returned for a refund
Awesome... as always. You guys do a great job of taking care of your people.
Over all satisfied with service. Quick fast shipping arrive on time. Item was not what I expected. Ankle is much smaller than it appeared online!
Great selection, quality and price. What else can I say?
Fast, easy returns. Customer service representative was helpful and patient.
Two years after my husband passed I gave all my rings to my daughters and granddaughter. My hands felt naked. I didn't want diamond rings but i did want pretty rings so I ordered a couple of pearl bands. Very pretty, not flashy... perfect.
Never heard back from anyone. See above. **************000
Didn't get code for signing up for text messages!
My step mom has bought herself and me several brackets from you and we love them.
Bought from you for years, love your items.
The earrings I purchased were as great as I had hoped for. They were expensive but they look it.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret the difficulty you had trying to check out online and are pleased to learn that you were assisted by one of our friendly customer service representatives. The coupons are sent to your email address within 24 hours of placing your order and are valid towards a future order of $125 or more. Private message sent.