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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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These earrings were exactly what my wife was looking for, Well crafted and has a great finish, Very satisfied with the product.
A beautiful sterling silver ring. Great quality and a fantastic price. I really enjoy wearing the ring.
I saw an ad for a ring, went to your website found it, ordered it, and received it in a timely manner. I appreciated the updates throughout the placing and delivery process.
This was an easy ordering experienced. No delays and allowed to track with no problems.
For the last few months, I have been like Goldie Locks - purchasing gold rings that were too small and some that was too large or ornate. I was about to give up when your website popped up in my feed. A few clicks took me to what I thought would be the one for me. When it arrived, it was confirmed - just right! Many thanks!
Shopping was easy. Delivery was fast. My necklace and earrings are adorable.
Within a week the safety latch broke off I filed a claim with the service plan I paid more for and my claim was denied now I'm stuck with a broken bracelet and a useless service plan
The jewlery box I ordered, looks pretty but opening and shutting the drawers is very difficult. Not at all a well made product. The door handles also look as though they may be falling off soon. Very disappointed.
Nice jewelry. I love it. I will order again next time and I would recommend to my friends.
The item was exactly as pictured. When I got my shipping notification, I didn't receive tracking info. I called and spoke to customer service, he tracked for me and was not only professional but was extremely nice. Great experience. Highly recommend. Will be a repeat customer.
I ordered several times from Ross Simons. This time I ordered a set of stackable rings and a lemon/topaz ring. I love both. I did need to exchange the topaz ring for a smaller size. I contacted customer service through chat and the process was very easy. I'm now waiting for the smaller size to arrive.
Easy to order and received in timely manner. I love the ring!
Easy shopping, quick delivery, just as pretty as it looked on website
I receive this pendant via mail in a timely manner. No issues there. Item was packaged very nice, perfect for gift giving. In spite of no issues I would not recommend this pendant for an adult it is not even the size if a dime.
Not happy at all with delivery. It was promised to be delivered on Mothers Day. It was FINALLY delivered the Thursday AFTER Mother's Day. So much for promised next day delivery. Love the bracelet. Not happy at all about delivery
I ordered a necklace and it arrived as exactly as I expected.
What I received works great. But it is over priced. Previously I had ordered this same item (must have been from a different company) and received 3 clasps in each bag. This time I got a fancy box and velvet bag with one clasp. Sorry but this is outrageous!
The experience was great, the product is magnificent and even more beautiful in person. Am very pleased with the quality and the swift delivery. Good job!
I didn't get the 10% at checkout and that just misleading to your customers
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We see that one of our Customer Service Representatives reached out to you to assist with this issue. Ross-Simons stands by the quality of all of our pieces and will always work with customers towards a resolution. Private message sent.