From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Emails were very helpful. Tracking was easy. No complaints.
From selection to price, overall 5 star experience. Will buy from again!
Will not be a repeat customer as the earrings had no weight and/ or substance and looked very cheap!
Ordering was easy. There were no complications using the web-site. The item was delivered in the estimated time and was in perfect condition. There were status updates throughout the fulfillment, shipping and delivery processes. I would not hesitate to order from Ross-Simon in the future.
User friendly website with nice communication about delivery and earrings were just as described and just beautiful product.
Shopping experience was great easy to use website found what I wanted with ease
Always have been satisfied with Ross-Simons. Never unhappy.
Very pleased with the two pieces I ordered. They came quickly which is always a plus!
Shopping is easy finding description, and photos makes choosing more simple and gives you a size ratio. Most of the products that I have purchased, especially the Rollo type chains, which I prefer are not solid and often not soldered together completely causing them to continuously bend open and fall off. I have spent a considerable amount of money outside of the store to solder all the loops solid so I don't easily lose or break them.
Earrings arrived within two weeks. Satisfied. Exactly the color, shape and size I wanted…..
Beautiful and stunning quality of the Tiger's Eye stone. I love these earrings
Great selection of jewelry, website easy to navigate, excellent customer service, superior product quality, efficient ordering process and checkout, quick delivery.
I buy a fair amount of jewelry from Ross Simons and am very pleasedwith the quality and pricing. The shopping expierience is easy and the shipping prompt. I'm very satisfied,
Everything went smoothly. I hope my return goes as smoothly as the purchase. Thank you 😊
As you can see from my purchases, Ross-Simons has been my go-to jeweler for several years. Your merchandise is top tier, customer service is off the charts, and all personnel are well educated. I am glad to have found R-S and will continue to be a R-S customer!
Great! Just great! Make America Ross-Simons again, or, for the first time, regardless of political party. Some of the stuff IS expensive, but others much more affordable, and really, only you know what you can afford. Also makes great gifts.
Lovely website. So much to choose from, for all kinds of budgets. Keep up the good work! Thanks, Madi
Beautiful - every one in my Greek family loved it... cqnnot ever have too many mathia... they bring good luck and ward off evil
Thought they might be a little small, but they turned out to be perfect size.
So happy we itch this that I have now purchased several yo give as gifts.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached for assistance at (800) 835-0919.