I believe their clothes comes from China and the sizes do not correspond to our sizes. I ordered 8 shirts, extra large. Two were way too large and one was way too small. I asked to return the small one (Icould alter the large ones) I was told I would have to ship it to China at my cost. But to sideskirt a high cost they would give me 15% back in order that I pay for alterations. How do you alter a shirt that is tool small? Out of the 8 shirts I had to alter 3: the design of the shirt was very unappealing.
I also agreee with everything Amari and Elizabeth said----terrible quality; I will never shop there again.
This is a worthless website for women's clothing. DO NOT WASTE YOUR MONEY. The hassle to return the goods to Guangdong is huge -- expensive and you have to fill out a customs form even though you are RETURNING their stuff. They should be blocked from selling in the US.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered two dresses which arrived 3 days ago, today I put on the first one and it seemed to me that I fit very well, its texture is soft with my skin, it feels very comfortable
It has always been my option to buy my weekend clothes quickly and easily, since I like to dress a little differently. I am a happy customer for the last few months of this online boutique :)
First time using this online service. I'm very happy. The website and easy-to-order clothes came quickly to my house. The price was good too. Would definitely buy from this online store again.
I ordered a couple of t-shirts from this website. The product was as described in both appearance and quality. Based on my experience, I highly recommend this online store and its clothing.
Really surprised by this website, I have little online shopping experience, but customer service helped me, I placed my order for 2 dresses successfully. I am looking forward to receiving my items.
Nice clothes, I had a problem with my shipment and it was solved without problems, great help from customer service, the dress and skirt I bought are of excellent quality and design.
Perfect and easy website. I was tired of looking for clothes in stores always with the same service, and to my great surprise, I found this online boutique! The shoes fit perfectly.
A wide variety of clothes and accessories in this online boutique. I have very small feet and it is the only website that offers hundreds of options for sandals in my size.
First time shopping online! This website is so good! My friend recommended it to me! I loved the experience of buying clothes online. Shipping is a bit slow, but still worth it.
Really surprised by this website, I have little online shopping experience, but customer service helped me, I placed my order for 2 dresses successfully. I am looking forward to receiving my items.
Great variety, good quality and excellent service. There is a wide variety of clothes at very affordable prices. I have been using this website for quite some time and I love it.
I love the clothes on this website! Exactly my style and it is quite affordable. I just ordered a pair of jeans and two shirts, I can't wait to buy more stuff!
Photo on website was a cute lightweight linen top. I received a gigantic (their version of a size small) polyester ugly top only suitable for the trash. Do NOT purchase from them!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I bought three sweaters at this store. It was just what he needed. I loved the simplicity of everything, it will look great with my jeans. Thanks, keep up the good work.
I have ordered several times at this online boutique. Every time my clothes are shipped and arrive quickly. I also received all the items I ordered, unlike another website with similar designs.
Very nice dress, bought for my daughter, she loves the color and its design. Very fast delivery. She is already recommending this website to her friends.
Excellent. This online boutique has a fantastic selection of clothing with a simple purchasing process. It was recommended by my daughter. I recommend it to everyone.
Great online shopping experience! The bracelet came out very well and it was everything I wanted and more, this website took care of everything, without problem.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 29th among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin