I am very satisfied with this online boutique! I placed more than 8 orders and never had a problem. If something was broken, I get points or return. Customer service is responsive even online!
It's hard to find clothes that fit me. This dress from this online boutique fits me well and is in good shape with reasonably wide bras. I bought 2, my recent purchase is spectacular!
I ordered items from this website on 5/18/2020. I received an order confirmation and a week later an update by items were shipped with a tracking link - The link does not work, all i get is an error. I have reached out to the company via email, only way I see to communicate, 3 times. Each time I received an email right away saying I would hear from someone within 24 hours. I have not received any response
I gave it 1 star because I could not post without at least one star - they deserve 0 stars
DO NOT BUY FROM THIS COMPANY - IT IS A SCAM
WAY SMALLER THAN USA SIZE CHARTS! IMPOSSIBLE TO RETURN IN 15 DAYS AS SHIPPED SEPARATELY! ORDER PLACED JULY 19,2019 AND STILL HAVEN'T RECEIVED TWO ITEMS AS OF TODAY, SEPTEMBER 3,2019! I SPENT $76.75 AND CANNOT WEAR OR RETURN THE ITEMS DUE TO SIZING AND SHIPPING BACK TO CHINA! WHAT A WASTE! THIS IS A SCAM!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The quality was horrible and the company does not have a proper customer service contact. If you try and contact them, your link goes into a loop and never connects. DO NOT BE
VICTIMIZED BY THESE ADS THAT MAKE YOU THINK THESE ARE NICE CLOTHES.
THEY ARE POORLY MADE AND SIZING DOES NOT CORRESPOND TO US SIZES.
SHIPPING BACK TO CHINA COSTS 135.00 NO MATTER WHAT YOU PAID FOR THE
MERCHANDISE AND I SERIOUSLY DOUBT YOU WOULD EVER GET YOUR CLOTHES
EXCHANGED. I AM FILING A REPORT WITH GOOGLE TO GO AFTER THEM FOR FRAUD.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
This online boutique has pleasantly surprised me, in the photos you can not see all the details of the skirts that I ordered and they are beautiful, original, a different color combination, comfortable, soft and the XL like all, thin, high waist, le It has liked it a lot, I hope it brings more products because its price quality is highly recommended, thank you
I ordered 2 pair of pants both the same size but diff styles and both supposed to be cotton/linen blend well let me tell you! The pants are different sizes neither of which fits and the material is NOT COTTON OR LINEN, it's thin and cheap. STAY AWAY FROM THIS SITE IT IS A SCAM! READ THE REVIEWS, I wish I did but at least I only ordered 2 items. I am not even going to waste my time or effort trying to return. Lesson learned.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
What arrived was a piece of garbage not worth more than $2.00 The dress looked beautiful on their website, but nothing like it arrived. Impossible to get an email delivered to return item. STAY AWAY FROM THIS PLACE. IT IS A SCAM! IT SHOULD GET 0 STARS.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I place an order, number: LEAWX*******, on May 7. The charge for this order was debited from my checking account on May 7. On May 8, I received an email stating that my order had been shipped. The tracking number given to me was No. T*******5542. Everytime I go on to Roselinlin.com to check the status, after following the proper steps to check the shipping, I received a response stating that there is "no information for this tracking number". I have emailed customer service for help several times. Each time, I receive an email detailing the steps to check the tracking. It's been close to a month since I placed the order. I have heard nothing from Roselinlin regarding the delivery of my order. Their customer service disregarded my request for assistance in tracking down my order. I need help.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
Please note the total time = processing time + shipping time (this does not include any customs delays, weekends, holiday periods and any unforeseen circumstances.)
It is still in transit.
Pls wait for the pacakge in patience.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Amazing quality and great price of my new dress! Within a few minutes of emailing, I received a response that was very kind and helpful. This online clothing store generates confidence in me.
This excellent online clothing store. I think the products are of good quality and the delivery is very fast with some gifts. I recommend it to anyone
Had a great shopping time, they are really a nice site to shop. I got 2 dresses and I just love it so much. My money is worth for the look and quality.
I just had one of the fastest, most courteous and clearly made here shopping experiences on the internet. I hope you reward your staff for their helpful and informative support service. Well done.
I already lost count of the times I ordered in this online boutique, my last purchase was high black shoes, they are comfortable, the size fits my foot and their price is good.
I bought an earring online here, it was a pleasure dealing with this online boutique. They were very helpful and gave me a bigger discount for the next purchase. Very good customer service.
A lovely website, it helped me solve a minor problem with my order and was another star in the internet sea. Recommended for pretty clothes and accessories.
Buy the latest trends for less, that's my motto and that's what this website is all about. In addition, their shipping has improved a lot and they have the best customer service team.
Buy the latest trends for less, that's my motto and that's what this website is all about. In addition, their shipping has improved a lot and they have the best Customer Service team.
I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.
I tried with my first order in this online boutique, the order was delayed a bit, more because of the transport company. The dress is very cute, soft fabric, it feels good quality.
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 29th among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin