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Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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I ordered a sweater that wasn't big enough and returned it. They expedited the return and credited my account. He was worried, but there was no need to worry. They were polite, efficient, and the solution to the problem was courteous and prompt. I will for sure buy from this clothing website again.
Less than one star review. Another dissatisfied customer. Bought a few dresses which when they arrived were of inferior quality. The dresses were supposed to be a size 16-18, but were so small that my skinny granddaughter couldn't wear them. It was a hassle to get clear, simple info to return the dresses to customs in China. Return postage was $44, almost half of my refund! Note that the amount on the downloaded receipt "Total merchandise refund" refers to the amount that is Still due as my refund. The return pkg was sent on May 6,2021. USPS tracking confirmed receipt of the pkg by customs in China. It is now October and I still have not received a refund.
A Class Action lawsuit is needed because apparently we the consumer have no consumer protection agency that gives a hoot! This company should not be allowed to do business in the US.
My order has arrived, an impressive shirt, the delivery was easy and fast, especially since it was earlier than expected. I was impressed, I thought it would take longer for it to be an online purchase.
My daughter loves her new jacket bought here. It looked better than I expected. You get nothing but complaints when you take her to school.
Shipping was fast and efficient, clothes as advertised (and at a very interesting discounted price). Great online experience.
The clothes I bought online are of good quality, the sizes were great and the shipping was fast considering I live a bit far away.
I have ordered many times in this online store and have never had any problems, shipping is quick and easy. The selection of clothes is also quite wide, great online service.
I looked at many different types of boots from many different online stores and websites. The quality of the boots in this store was instantly apparent when I saw it. Shopping with this website is a very satisfying experience for me. And my boots are absolutely beautiful! I will definitely order again.
This online boutique meets my expectations. It has affordable, fashionable and good quality clothing with a reliable delivery service.
In this internet clothing store I found excellent products and excellent customer service, as I had never seen before in another online store. I love being a customer here.
My package was sent quickly. My blouse also feels high quality. Good services on the internet and delivery time, for that and more I recommend this website.
The best option on the internet for modern style shirts. Fast shipping with efficient service. At the right price, I will order a long dress with them again, I hope it is just as good!
They have a great online store with very wide options and competitive prices. The one time I received a damaged blouse, they responded quickly to my message and resolved the situation perfectly. It is a pleasure to buy from you.
I'm having a difficult time understanding how there can be any ratings above 1 star.
The clothing sent was garbage. Tried to return but of course the company is in Guangzhou China and will not cover the shipping charges. They even go into detail on how difficult it will be for you to return your items. Despicable company!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Amazing! The quality of the clothes is outstanding. My blouse was shipped promptly and well wrapped. Communication was excellent! I will definitely recommend this online boutique to family and friends, I will buy more in the future!
I love the website. The packaging is good and the order was delivered earlier than expected. Very happy with the service and the dress I bought.
I love this online store I never shop in person anymore and it is just amazing but I want more clothes because I see the same and shop online every week with my friends and we want to see more.
I love this website! Such a great price, especially for a student who doesn't have a lot of money. It's a great place to buy "trendy" clothes without spending a lot of money. Just be careful, sometimes it is not the best quality or the items stay a little small due to the smaller size. I still recommend this site though and the customer service is excellent!
I am very happy with all my orders on this website, excellent quality, fast delivery and real size, I am in love with everything I received!
This was one of the best online shopping experiences I have ever had, my order has arrived, I bought it easily and reliably. I will be a regular customer!
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
For return parcels:
Please indicate us the tracking number for the return parcel so that we can trace it.
Once we receive the parcel, full refund will be proceeded to you in one week.
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!