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Roselinlin

How would you rate Roselinlin?
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Missouri
1 review
0 helpful votes
Follow Lena A.
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I had never bought clothes online before, I was completely impressed with this shirt and the service received. The package arrived on time within two weeks of ordering and I had no problems with the purchase. Feels sturdy and comfortable, looks amazing.

Date of experience: February 6, 2021
Costa Rica
1 review
0 helpful votes
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Vary nice
January 5, 2020

The customer service at Roselinlin is really helpful. I find that all my questions are answered in a sraight-to-the-point manner. There's no delaying of answering customer concerns and I believe that they reply to every email.

Date of experience: January 4, 2020
New York
1 review
0 helpful votes
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Prices consistent
September 7, 2020

The package with my order in this online boutique arrives very quickly, everything is correct with my order and it is as I requested. The prices are consistent, they also make discounts worth taking advantage of, and the clothes are really beautiful.

Date of experience: September 6, 2020
Georgia
1 review
2 helpful votes
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Terrible
May 24, 2020

I ordered a product on the 24th of April, it was supposed to be delivered (I payed for fast shipping) in 7-12 days. It has now been 30 days! I have emailed Roselinlin several times, but they are no help, and just keep sending me an automatic email which is of no help. I'm 14, and bought this for my mom, but now I don't know if I'll even be able to give it to her. I live the products, but the customer service is terrible. Would not recommend. Save time and energy, and just go someplace else. Again, so disappointed.

Date of experience: May 24, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Australia
1 review
0 helpful votes
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Very happy!
April 1, 2021

I was very nervous about getting pants from this website as I am quite tall (173cm). I actually measured and got a large one, while I'm usually small / medium, and the pants fit me really well! My waist is a bit too large since I did it from above, but the length of the pants reaches just above my ankle, which makes me very happy!

Date of experience: April 1, 2021
Illinois
1 review
0 helpful votes
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I was very nervous about getting pants from this website as I am quite tall (175cm). I actually measured and got a large one, while I'm usually small / medium, and the pants fit me really well! My waist is a bit too large since I did it from above, but the length of the pants reaches just above my ankle, which makes me very happy!

Date of experience: March 29, 2021
Netherlands
1 review
0 helpful votes
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Very good service online
November 13, 2020

I was amazed from the first time I saw that coat, which was the fourth item I bought in this online boutique. The delivery was very friendly. It took me less than a month, so I didn't have to wait that long. It fits very well, as expected! It offers a very good service online, so I keep buying there.

Date of experience: November 12, 2020
Australia
1 review
0 helpful votes
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Scam Company - BEWARE
February 11, 2021

Dear Customers, if you find positive reviews of this company, you should know that they are fake reviews. Just search for "roselinlin scam" and you'll find hundreds of people who've had the same experience. The company sends substandard goods. When you ask to return these, it offers you 15% of the purchase price. If you ask for the full cost of the goods, you are then sent through an elaborate procedure. You've got to pay for tracked shipping back to china within 14 days, sending tracking number and receipts back to the company. Then they claim that they never received the goods. Don't be fooled. The images of the their products are not what turn up in the mail. What you get is a cheap knock off.

Date of experience: February 11, 2021
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New York
1 review
1 helpful vote
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Junk!
March 19, 2020

Don't get fooled by the pics. It's junk! I wasted my money on their cheap clothes because the pictures made them look nice. I was shocked when I received them weeks later. They looked NOTHING like the pictures. When it looks like embroidery it's not. The biggest waste of money ever! DO NOT BUY IT.

Date of experience: March 19, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Canada
1 review
0 helpful votes
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I ordered a sweater
October 9, 2021

I ordered a sweater that wasn't big enough and returned it. They expedited the return and credited my account. He was worried, but there was no need to worry. They were polite, efficient, and the solution to the problem was courteous and prompt. I will for sure buy from this clothing website again.

Date of experience: October 9, 2021
Michigan
1 review
4 helpful votes
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I ordered 4 items. The photos are wonderful on line What you receive is terrible. The quality of the material is paper thin. Totally quality, construction of clothing, terrible. Return policy, terrible. Hopefully you read legit reviews on this company. There are 5 star reviews that obviously fake. Beware!

Date of experience: July 31, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
2 helpful votes
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Do yourself a favor and avoid this company. The quality of the clothing is absolutely rubbish. They very slyly hide the fact they are a Chinese company which, in effect, means if you need to return the item, you end up paying more than you paid for inferior products. I stupidly spent far too much on this site, and completely regret it. Complete waste of money. Arghh. Lesson learned. They suggested I had the items re-sized - idiots! I wouldn't use them as dusters. Took forever to arrive. The advertisements show the clothing as well made BUT in reality, it is false. AVOID AVOID AVOID.

Date of experience: June 10, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
5 helpful votes
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I was very excited to receive my order, and really liked all my choices. One blouse I ordered the wrong size and have tried to return it with no luck. I received a response authorizing the return, but no return address. I sent two follow up emails asking for address and never received a response. So because of that, I regretfully won't be ordering from Roselinin again.

Date of experience: April 28, 2022
Miss W. Roselinlin Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

Vermont
1 review
3 helpful votes
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They ship directly from China (even though they don't say so on their page) and it takes forever.
The quality is dismal and the materials are not what they state on the item description. Plasticky clothes, chemical smells. Horrible!
Run away!

Date of experience: June 13, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Tennessee
1 review
2 helpful votes
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Scam!
April 16, 2020

Zero stars! This company's website is misleading and wrongly represents the products. The items I purchased (six different garments) were of poor quality and craftsmanship; the website presents an unfair representation of the products. I am extremely dissatisfied and would not recommend purchasing any items from this online store.

Date of experience: April 16, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Jersey
1 review
0 helpful votes
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Fiasco
September 3, 2020

I ordered 5 items from this clothier months ago. I received a message indicating a shipping delay. I waited 6 weeks or so to be told that a portion of the items order had shipped. I received a tracking number and every day I check my item notes it is in Atlanta Ga. It has been at this facility for 2 weeks. I have written Customer Service who asks me to continue to wait. Remember this is only half my order the other items have been shipped. I have asked to cancel and receive a refund but no response. So my dinnerware will arrive months late. A. fiasco and I think a. Scam. I do not recommend

Date of experience: September 3, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New York
1 review
13 helpful votes
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I ordered clothes from Roselinlin in early April. It is now June 26 and the shipment has not arrived. They claim to have sent the the tracking numbers said it was delivered to NY post office. I called them and the UP Postal representative said this package did not exist. I have asked for my money back and they will not do it. I have a complaint filed with PayPal now.

Date of experience: June 25, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Vermont
1 review
24 helpful votes
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Their products are terrible [sleazy fabrics, ugly cuts, muddy colors]; their shipping is appalling [I received summer dresses ordered June 17 on July 27], and returns are impossible [they must be shipped to Guangzhou China: with shipping and customs, far pricier than purchase price.] No recourse to US laws. NEVER buy from them. If I could have given 0 stars I would.

Date of experience: July 28, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
8 helpful votes
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Inexpensive but beware
September 7, 2020

Roselinlin has inexpensive clothes, but beware. The first time I ordered they sent me the wrong color and then they explained the color in the picture was not always the one selected. The second time the order took so long (nearly a month) my daughter had moved before it arrived. The order was sent back and their customer service said - lodge a complaint with the post office.

Date of experience: September 7, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Italy
1 review
0 helpful votes
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Fast and super cute
August 10, 2020

I made purchases through this website (which was simple enough to navigate) and the order flew in. Even with standard shipping, the order was fast, the clothes spectacular! I was fascinated by the shirt that I ordered here!
I will definitely become a regular customer of this website ;)

Date of experience: August 10, 2020

Overview

Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
105
quality
110
+241