I love the dress I bought! Informal, cute, comfortable and looks great. I have a size 12, so I ordered a large one and it has a good stretch. As a reference I am only 5 feet tall. I plan to order another color too.
I needed pants and a blouse for my job and I found a ridiculous offer in this online boutique that I cannot pass up. Shipping took as long as it took and the quality was what I expected. Great experience, I would buy here again.
The best store of all the incorporated parts has already made several requests for receipt, waiting anxiously, quality of the pieces, is very good, I liked the store because it has flexibility at the time of purchase and delivery time also seems to be satisfactory.
The clothes arrived on time and looked like the photos. The dresses are very high quality, especially the material they are made of, the price is not indicative of that, so I can say that it is the same as advertised. For now they endure the use, I decided to buy again.
I saw the dress scrolling through my instagram feed and saw how beautiful it was. Then I went to this website and asked for it without delay. Shipping was quick and easy. The dress is exactly fit and of great quality, 10/10 would buy again.
I have placed a few orders with this boutique and I am very happy with each one! I ordered a paid velvet shorts and was amazed at the great quality! I have also ordered some body suits and they all exceed my expectations. Well done!
The items I ordered took about a month to arrive, and were of much poorer quality material and craftsmanship than shown in the pictures. The fabric was rough, and the items were often not even shaped like what I had intended to buy. Borderline scam.
I bought online here not long ago and I had a great experience! The shipping of the pants was very fast and it came very well packaged. I mainly buy from this website due to the cheaper prices and overall the quality was quite good!
When I received a defective item from this boutique, I contacted the returns department immediately and received a response within minutes. An online girl helped me with a refund and I found her very helpful and efficient with this process. The next day I received my refund as store credit. Overall, I found the customer service very friendly and easy to deal with.
I have ordered several times on this website and have been satisfied with the clothes. This time the blouse that came with me didn't fit me. They responded immediately and resolved quickly. That was more than nice saving me a trip to the post office.
I placed an order and realized I ordered 3 od the same thing. I have emailed customer ser 2 times and I have yet to get a response. The website states, changes have to be made before items ship, well if customer service won't respond, the order can't be changed. Not happy with the customer service so far.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Whenever I want to buy clothes for myself or an accessory, for example, a bag, I go directly to this website. I love it so much! Shipping is fast and reasonable and products are almost always in stock! I love it so much that I am now a frequent customer of this online boutique.
I was skeptical that with the little information I was asking for on this website about dimensions, it would really fit. But, for once in my life, I have some collared shirts that fit me. The neck collar was a bit big, which I will adjust for the next time I order with them.
The clothes on this website are amazing, not only are they high quality, the price is reasonable. Also, the customer service is amazing. I have been shopping for clothes on this site for quite some time and it has been a great experience. I recently bought a white shirt. Shipping was fast. I could not ask for more.
I bought 3 dresses online two weeks ago one of the dresses I received was wrong. I sent an email advising the team of this and I was fortunate that they helped me; they were absolutely fabulous to deal with. Very understanding and apologetic for the mistake and very happy to help. They kindly agreed to refund the amount of the dress and the delivery time was pretty quick. A big thanks for your help and would definitely buy here again! :)
Their software doesn't work with Safari. Spent at least two hours trying to buy several items. Software had bugs. I wrote them for help and told them what I wanted to buy and all they did was send me a sample instruction of what I had been doing all day.
Their things looked good, but I am glad I told them, "If you are not interested in selling me something, I am not interested in buying something from you."
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered two tops, two pairs of pants and a dress. Dress and pants advertised as "linen" and "cotton." Paid for "express" shipping. Items came nearly a month after I ordered them and are hideous! Both pants are clearly super cheap polyester fabric and could have found better quality at Walmart. On pair of pants has super long crotch and other is super large. Dress is same polyester fabric as one of the pants and is crazy long and crazy tight in the top (I'm 5'3" and 120 lb) and ordered size small for all. Both tops are poly blend and stitching is very shoddy. Nothing looks like the picture. If you want to return it you have to pay to send it back to China or they will offer you a 15% refund. Hideous company! Don't fall for it!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Not what is discribed (color wrong, not green... more like yellow), material is false (cotton/ linen was polyester blend), made from cheap thin materials (came ripped), size inconsistent, even using thier chart (M way too small on shirt and way too big on pants, can't wear). Customer has to pay for returns even if damaged or wrong and returned to CHINA so cost more then items to return. I ordered 6 tiems and they are all disappointing. Can't wear a single one. Exchanged 20 emails with them and they keep repeating the same reply offering a % refund. Doesn't do any good if I can't wear them. I'm out almost $170.00.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have been shopping for clothes from this online store for years, which in itself is a statement. The clothing range, for all sizes, is fantastic, as is the quality, the system is easy and straightforward to use, the return system works very well, and in the event of a problem the customer service team is exemplary. Seriously, don't change a thing, one of the best online services out there.
I really should have checked reviews, but recently bought several inexpensive bra tanks from 32Degrees and the quality was great. So I let my guard down - I saw Roselinin on Pinterest and ordered a cute "cotton" blouse that was thin weird fabric and some cute pants - neither of them looked anything like the pictures. I will be using sitejabber for future online purchases!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Overview
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Women's Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.