I used Paypal and now am in a transaction dispute because the "Capri Linen Pants" are just polyester and cotton. Not made of natural fabric. Don't even look like the advertisement. Notice how Blurry and Indistinct the photos are sometimes? That's a clue that you aren't going to get what you ordered. If they make a mistake and send you something that's not even like what they advertised, then they have the unmitigated gall that instead of a return, you can have 15% discount if you order more CRAP FROM THEM. They threaten you about how difficult it is to ship to china, how there may be customs duties and so on. Take a hint from me, don't even order unless you use Paypal and can use their dispute resolution... but even better yet just walk away. Look at the other reviews and think about whether you can afford to just throw money away. ZERO STARS
I had a great experience with this online boutique. I placed an order for a few clothes and they all arrived in a timely manner and in one package, reducing the cost of shipping. I would definitely recommend this website.
I always have a good experience with this online clothing store, if I ever have an inquiry that is answered within the first 24 hours, the delivery has always been on time. Highly recommended for clothing purchases on the internet.
This website really makes me very happy with their online service, they recover well when something (rarely) goes wrong. On average you check it once a week and I know what you get and I know it will get to where you ask for it to be shipped, it's simple.
True to size and beautiful dresses I have been ordering this online boutique for a long time and they never disappoint with their clothing range! The best place to buy clothes on the internet and the quality is the best
What an incredible digital equipment for the exhibition of clothes on the website, an incredible selection of dresses, I'm hooked and I will never buy another dress again in another online boutique, this is the way, great service and affordable.
This online clothing page has high quality clothing, I am very happy with my purchase in this boutique on the web, especially for the solution to all the transport problems that have happened in recent days due to the pandemic.
The fabrics do not look anything like the pictures on the web site. The 'cotton blend' is probably pure polyester and not at all the crinkle cotton shown. Hideous! The style runs pretty much as shown but the fabrics are definitely not the same as the pictures. I ordered 10 items and there are only 2 I would ever wear. Returns are impossible. It took a month to receive my order and I have since sent all but 2 to Goodwill where they probably wont sell even at a dollar or two.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Wow Team, you have truly surpassed the meaning of excellent customer service! I had a faulty item that was addressed in a couple of quick and painless emails. Thank you so much to the customer service team, it's still amazing!
The online customer service is great. Last month my order didn't arrive (it got lost in the mail) and customer service sent my order back with free express shipping. The clothes are also of great quality. I was not disappointed.
Amazing! The quality of the clothes is outstanding. My blouse was shipped promptly and well wrapped. Communication was excellent! I will definitely recommend this online boutique to family and friends, I will buy more in the future!
I love shopping with this website. I have loved everything I have purchased. They usually reply quickly to emails and have even refunded me when I accidently made a purchase which I did not intend to. Overall, great customer service!
They have a very good range of designs. Very good offers. Sometimes shipping takes a long time. It is always worth registering for some offers. I bought quite a few clothes here and I was never disappointed.
This website is easy to use and has many product reviews, especially of dresses and many accessories. Great variety of designs that is what I come to the site for! Very profitable for international clients like me!
I just started using this boutique. I bought two articles of clothing. A dress and a trench coat. Could not be happier. Both were of high quality and were as described.
They arrived in a couple of weeks.
Very happy.
I bought almost my entire wardrobe here online as it suits my busy lifestyle
Great buying process
The delivery is through courier service, international delivery, so it may take a while but it is not a problem.
Timely delivery. A responsive customer service department. Great designs, a great website for online shopping with tons of designs to choose from. Online shopping has become so popular and it is very convenient for this busy life.
My new dress looks stunning, the fabric look is beautiful. The vibrant colors are amazing. It looks much better actually than the images on the website. The service was second to none. I will definitely recommend it
I bought a sequined sweater at this online boutique. It was an absolute highlight. The garment itself was easy to wear, it represented exactly what I saw online, it hugged my body, but because of the stretch fabric it was easy to move. The great thing about this was also that I was able to hand wash it after use, without spending a large amount on dry cleaning. It worked out great, can't wait to use it again.
I would read all the reviews in sight before making a purchase on this website, but this place is legit. NO SCAM. I ordered a cheap sweaters at a discount, they arrived on time in good condition and I was very happy. I recently had a bad experience with a purchase at another online boutique and would recommend someone to this website before another!
Overview
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin