Much to choose from due to the excellent prices! This is my first time shopping at this online boutique and so far I am really satisfied with the shopping experience. I can't wait for my order to arrive and complete the entire experience. I will definitely buy clothes here again if everything with my order goes as expected!
The last purchase here was a beautiful scarf.
The purchase process was simple.
Delivery was as promised within 2 weeks of order, even at this time of quarantine to the local post office. A very trustworthy and professional internet boutique, congratulations.
I have 4 items that I need to return and have followed their return directions to a tee. I am still waiting for a response from them after emailing them 3 times! Their automated email says they will respond within 24 hours- ha! Still waiting! I will not order from them again as their size small clothing is way oversized!
I clicked on a link that took me to this boutique's website, I was amazed at the range and payment option. I bought quite a few clothes, I loved the simplicity and the online tracking. My delivery arrived on time and all clothing was in excellent condition. Thank you!
I ordered them and received them on time, they both fit perfectly. I got a lot of compliments at the party and I have already recommended this online boutique to all my friends. I can't wait to buy a dress now.
My sister and I have been shopping at this online boutique for 3 months, and so far it has delivered everything we expected. We especially love dresses and jeans. We already got 5 items from your new collection. We love everything!
I was so excited to see Roselinlin website because the clothes looked so beautiful. I ordered five items, and each and every item I received was completely unlike the photos on the website. Their sizes are completely off, the fabrics are very cheesy and not at all what they appear to be on line. The return process is EXPENSIVE because you have to ship back to China. My mistake was ordering five items because they were so pretty! The one good thing I will say about them is that when I contacted them to get return information, they replied back in a timely manner and were polite and apologetic. That does NOT excuse the quality of their product, or the lack thereof. Make no mistake. This stuff is junk.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
My husband ordered 3 pair of "palazzo" pants for me. I received two pair of the same pants in solid black and a red pair. My husband ordered striped black palazzo pants and they are certainly not palazzo nor are they striped. I have tried contacting them via email but only get semi literate babble which totally ignores my concern. Don't order from this company!
Maria R.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
If there is an option of 0 star I'd give the 0. What a shame on the garbage they shipped to the customer. Nothing like what's on their website. Everything they claim to be cotton/linen are simply a cheap print on cheap polyester. Not even suitable for human being to wear. I ordered 5 products and I only received 4, and they are like garbage. The sweater is not even a sweater! They are wasting everyone's time by spending time to process and ship things that should go directly to the garbage can.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I got the red dress for my award ceremony and it was spectacular! I received so many compliments! It really increased my confidence! The clothing itself is made of amazing fabric, and is a good quality round garment. This Boutique does an amazing job, amazing service, and on-time delivery as promised! I couldn't recommend more!
I purchased 17 items from this site, 3 of which I have never received. The 14 that did arrive were nothing like the photos. The material and in some cases the entire design are totally different than what is showed. I am currently trying to cancel the 3 and return the 14. I am not sure how they are even able to do this to us here in the States and get away with it.
The material is so cheap and thin you would literally have to wear it over or under something else. Not even fit to be a sheet and all the items are made of the same material. No silk, no linen just a very very thin and cheap material.
Trying to return the items is like pulling a lions teeth while he is awake... IMPOSSIBLE. The three items haven't even shipped and they wont cancel them. They have showed as being processed for a month now.
This has to stop. WE already spend enough money with China. They don't need to reduce to these levels. TOTAL SCAM PEOPLE. PAYPAL HAS DROPPED THEM!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The clothes are cheap, but that's not what gets me. When you want to return they make it extremely hard and do everything to discourage and exchange, Why? They pretty much said it might not get back to China (where the cheap stuff came from in the first place,) because of customs. So DISGUSTED!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
If I could give this company 0 Stars I would - For all the wonderful statements they make at the website, they don't stand behind their words, and it is impossible to return any items. I think the *******@roselinlin.com is bogus - you get no where, but back at their original website. Threw away $100 for nothing.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I ordered 3 tops and pants. Only two tops came and they are too small. I wear medium and they are a perfect fit. I'm an Asian born in Canada. I asked about returns and it's so convoluted. They said they could give me 15% which will pay for having the clothing fixed so they will fit. The seams are non existent and can't be opened. Don't buy these clothes... what a joke. They don't look like the pictures either.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I am always happy with my purchases here, always!
That is very rare these days and in the midst of a pandemic.
Being able to buy clothes online that are truly true to size and also of great quality is just fantastic!
I always recommend his clothes to my friends and family and I will always continue to do so!
Thanks for being the way you are!
I love this online boutique, I have been shopping for clothes on this website for a short time and it has never failed. High quality clothing, appropriate size and fast delivery. You can wear different clothes from other people with such a good price and quality. I definitely recommend this website!
He brought a cut playsuit, true to measure. Nice and fluid and received many compliments.
One of my favorite websites for sure!
One of the buttons that are sewn on was a little loose and came off, but luckily it was the top one, so there were no problems.
Excellent, this is a good and reliable online boutique. I have made some clothing purchases and have not had any problems. All my orders have been delivered on time. I also love the free delivery on purchases over a certain amount, the daily giveaways and the free samples they give :)
This online store was more than accommodating when I tried to cancel my order, but it was too late. The customer support team offered me a refund and sent me a prepaid return label, so it was very easy to return my dress! I wish all online stores were so amazing.
The parcel service lost my package that I ordered, I sent an email through my problem and it helped me to solve it by sending immediately with the shipment of a replacement dress. I was so stressed out about it, but she completely solved the problem and I am so grateful
Overview
Roselinlin has a rating of 3.4 stars from 3,768 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 25th among Women's Clothing sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin