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RoselinlinReviews 3,767

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

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Norway
1 review
1 helpful vote
Follow Marion S.
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My new pants has arrived.
September 13, 2019

My order for my new pants has arrived. They are definitely more beautiful than the ones I saw in the photos on the page. The manufacturing details are almost perfect, it is more than I expected for the low price.

Date of experience: September 12, 2019
NL
1 review
1 helpful vote
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Very good.
September 13, 2019

I was a buyer for the first time with the website, before buying I enlarged the photo to realize the details, when my order arrived I compared them and they are the same. I recommend comparing sizes with a table to avoid mistakes.

Date of experience: September 12, 2019
Denmark
1 review
0 helpful votes
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I asked for a nice pants
September 12, 2019

I liked this page, I asked for a nice pants that arrived without problems, the size I bought is a little bigger than usual, it feels comfortable and the manufacturing looks very good

Date of experience: September 12, 2019
Hong Kong
1 review
0 helpful votes
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I am very calm with my purchases here. My last order arrived and the shirt is the same as I saw on the page, its fabric is as expected, it combines very well with jeans.

Date of experience: September 11, 2019
Mexico
1 review
0 helpful votes
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Preceded by a great service
September 11, 2019

Preceded by a great service, I have placed orders for a blouse and a dress, I am very satisfied with the service and the quality of the clothes.

Date of experience: September 10, 2019
NL
1 review
0 helpful votes
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What caught my attention
September 11, 2019

What caught my attention in this store is the efficiency of the service, I requested a clarification of the sizes since I was worried that they would remain small for my height, thank you very much

Date of experience: September 10, 2019
Sweden
1 review
0 helpful votes
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I bought a Cardigan
September 10, 2019

I bought a Cardigan, and it is one of the best pieces I have for winter, it is cozy, comfortable and beautiful to look at, I feel safe when I wear it

Date of experience: September 9, 2019
Poland
1 review
0 helpful votes
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I got the sandals I was looking for, at a great price. They are quite comfortable, they charge very well with my style

Date of experience: September 9, 2019
California
1 review
13 helpful votes
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First, they have beautiful photos with western models. Then they bill you as Roselinlin London. When the product arrived, you find the quality is extremely cheap, sizes are not right, then they follow with a note that you need to contact customer service for any return or exchange as the return address is not the same as their shipping address, and you need to pay for shipping it back. When you initiate the return, they tell you that you have to return the items to China. It's very clear that if they have told you returns must be sent back to China before your purchase, no one will bother buying anything. I contacted customer service, they keep trying to persuade me not to return, offered 15% to pay for a tailor, several emails back and forth, they increased their offer by 35%. I still requested to return and shipped the product back, paid $14 for shipping, they came back telling me it will be 1-2 weeks after they receive the products, and of course have to find my information which will take longer. I am sure some people find their purchase satisfactory and this is why the company is still in business, banking on those who find the products workable and continue to run their business based on a lie.

Date of experience: September 9, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Denmark
1 review
0 helpful votes
Follow Birgit H.
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I bought some sports pants, adjusted to the body. It is very comfortable, elastic of very good quality, it has been washed several times and I had no problem, I will try to buy a dress

Date of experience: September 8, 2019
Hungary
1 review
0 helpful votes
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I had my doubts when buying in Roselinlin, I was wrong. The shipping is normal, and the dress I bought is very beautiful, it is what I expected, the fabric is of good quality, it is not transparent as I thought and doubted. The quick response from customer service gave me the peace of mind of my purchase.

Date of experience: September 8, 2019
Ireland
1 review
0 helpful votes
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Beautiful my new wide pants! Its fabric is extremely soft and with good fall, it makes me look very elegant, my friends also want to buy here, thanks Roselinlin

Date of experience: September 8, 2019
Belgium
1 review
0 helpful votes
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They are of good quality
September 9, 2019

Beautiful shoes, beautiful dresses, the accessories are very avant-garde and elegant, I will continue shopping here, especially the blouses, they are of good quality.

Date of experience: September 8, 2019
Iceland
1 review
0 helpful votes
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Very good for Roselinlin
September 9, 2019

Very good for Roselinlin, the shirt and shoes arrived on time, without problems, the quality is excellent and the design is identical to that of the photo on the page, very good online store

Date of experience: September 8, 2019
Colorado
1 review
10 helpful votes
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I ordered 4 items with this company, 2 were sent. The other 2 they have not fulfilled. Trying to get then to send or return money is impossible. They keep sending me the same letter for an update but it does not work. This is a scam!

Date of experience: September 8, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Ireland
1 review
0 helpful votes
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I have bought Roselinlin 4 times, I always rate them positively, they have a good price and the shipping seems to me to be in normal time. They handle variety in dresses and their accessories seem very modern to me

Date of experience: September 7, 2019
Australia
1 review
11 helpful votes
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Save your money
September 7, 2019

The cloths I bought were not as good as the photos made them look. I asked for a return address but suprise, suprise they didn't answer. So time has passed and I thought these are of no use to me way too small the sizing is all over the place and the quality is very poor. I again asked if I can return the items. This time at lease they respond only to say sorry we wont accept your return its outside 14 days since you bought them. Postage took 8 weeks to arrive all in all a total waste of my money. Be wise don"t waste your time with this company or your money

Date of experience: September 7, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Colorado
1 review
9 helpful votes
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Typical scam, unfortunately often from China. Clothing doesn't even resemble the images on the website---cheap materials, poorly made, ill-fitting. While they promise returns are available, they are made difficult and time-consuming. Eventually they will suggest that the items not be returned--cost of shipping prohibitive; they will offer a refund to your card of approximately $1 or $2. That refund will never show up on your card. I put my item in the trash. Unfortunately, this site requires that I post at least one star before it will accept my review---why on earth? It deserves minus stars.

Date of experience: September 6, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
9 helpful votes
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OMG! Do not purchase from this people EVER! My husband wanted to surprise with 3 dresses from this people as the pictures look great. I received the gift and the dresses are UGLY nothing like the pictures you see on there website, BIGGER THEN NORMAL and the WORSE is that if you don't like them or they don't fit you YOU HAVE TO PAY FOR THE RETURN ALL THE WAY TO CHINA. USPS will charge me $23 for regular mail, but will not be able to track the package for that price, so the next rate is $34 so I can truck the package. This is a nightmare! You will be sorry for sure.

Date of experience: September 5, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Arizona
1 review
7 helpful votes
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If I could give this company 0 Stars I would - For all the wonderful statements they make at the website, they don't stand behind their words, and it is impossible to return any items. I think the *******@roselinlin.com is bogus - you get no where, but back at their original website. Threw away $100 for nothing.

Date of experience: September 4, 2019
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin