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Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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I placed an order over a month ago. I am still receiving the items in numerous separate deliveries. The quality is nothing like their website portrays. I contacted the company via email, they do not provide a telephone number, to return 2 items and was offered a 15% refund. I did not accept that option and wanted to send the items back. They have not responded to 5 emails requesting a return address. There is only a window of 15 days to return items. BUY BEWARE! DO NOT ORDER FROM THIS SITE. I SHOULD HAVE DONE MY RESEARCH BEFORE ORDERING FROM THEM. This site needs to be shut down!
This site os a joke! The blouse I ordered arrived in approximately two months, not twenty-one days. It is of such poor quality it is only fit for possible use as a dust cloth; I wouldn't want to hive it to a homeless person.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The information of the products and the estimate time to deliver they fullfil. Even on the time of Christmas, they send a email to explain the delay and if i wanted to maintain my order.
This site makes it possible for Asian goods like clothing and beauty to be easily accessible to those living far from Asia. They have good quality brands and free shipping if you go over a certain amount
Perfect place to shop for all your Japanese Skincare! THE BEST EVER. I get all my sunscreens and Moisturizers from Roselinlin, it has been a blessing for me to find this site. Ships super fast and the customer service is amazing!
Thanks for the reliable services and quality clothes. I could not ask for more. I have a closet full of roselinlin clothes and I regret not a single piece.
This company is a fraud. The items are horrible - from fabric, design to fit. Impossible to return or get a refund. Shocking that it is in business. Shame on me for not reading reviews. Is there a way to shut it down?
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Minimalistic sweaters make me a sucker for this brand. Roselinlin understands my style in clothes and everything here is very fashionable and IN with the trend.
Very happy with this page and all things you can find and buy there. Also, we have to take in account the prices, very cheap!
This site has great selection, prices, and sales. I have shopped on here multiple times and have always been satisfied. The shipping may be a bit slow so just keep that in mind when you order.
The new additions to the top collection are so colorful and very vibrant. I love the vibe they exude and my purchases screams the same energy. My tops were lovely, thank you for the speedy delivery
Designs are good but the communication, service and quality and size are not good. Almost impossible to return items. Must pay return shipping to CHINA. Will not order again. Carol
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
A month after ordering three dresses, all three came in an 18 x 18 inch plastic bag, although payment had been withdrawn from my account the day they received the order. Absolutely faked stolen prints. The dresses were of extremely poor quality. The fabric similiar to a woman's handkerchief. I would never wear any of them. I dropped them in the "donate" box. Perhaps someone could wear them foir a cover-up once and then discard. I don't know how Roselinlin can continue in business with the ulrealistic photos/descriptions. An absolute scam!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Not as shown, everything already falling apart before it came out of the bag. Cheap crap and the photos are not in any way the product shipped. SCAM
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
THE DRESS I ORDERED TOOK WEEKS TO COME AND I HAD ALREADY BEEN CHARGED ON MY CARD AND SENT A CHECK FOR PAYMENT IN FULL. THE DRESS WAS MADE OF THE CHEAPEST MATERIAL AND AGAIN THERE WAS NO RETURN ADDRESS ALSO THE COLOR WAS GREEN AND I ORDERED SKY BLUE. PERHAPS MY GRAND DAUGHTER CAN USE THIS AS A COVERUP OVER A BATHING SUIT THIS SUMMER. HOWEVER I WAS TAKEN AND WILL NEVER ORDER FROM THEM AGAIN.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
All of those wonderful summery looks... NOT THEIRS! I kept getting the ads though and so I thought I would try ONE item. A pretty "cotton" blouse, blue. Today it arrived; HA! Prison stripes= hahaha! Joke was on me because I knew better.
The photos that they use are fakes. The blouse looks NOTHING LIKE THE PHOTOS!
Just don't do this to yourself. You deserve better and so do I.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The things that I purchased from here I would've never been able to get a regular brick and mortar store. I am beyond happy and I will be shopping again and again and again.
Love that I can shop and buy things that I won't see on anyone else. Good quality, great pricing. An added bonus that after initial purchase shipping is included.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin