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RoselinlinReviews 3,767

3.4

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Roselinlin Reviews Summary

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.

service
116
value
115
shipping
114
returns
104
quality
110

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Canada
1 review
0 helpful votes
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Comfortable
April 5, 2020

I bought a jacket with a hood. The fabric is comfortable, warm and quality. I love that the designs are their own and original and the conditions of purchase are fair and dignified.

Date of experience: April 5, 2020
GB
1 review
0 helpful votes
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The clothes are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order to my house the shipment has taken longer than I expected, because I live a little far.

Date of experience: April 4, 2020
Norway
1 review
0 helpful votes
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Beautiful!
April 5, 2020

The clothes are beautiful, taking advantage of seasonal sales something can be purchased extra to what is requested.

Date of experience: April 4, 2020
Finland
1 review
0 helpful votes
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The dress I ordered is beautiful, it is the same as in the photo on the page, it arrived at the time they agreed to give it to me. Thank you!

Date of experience: April 4, 2020
Germany
1 review
0 helpful votes
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I had to return a beautiful dress that I bought for my niece, it was my fault, is that I chose the wrong size. He received professional help from a girl here. I felt really bad, but she made me feel so much better by giving me a store credit. And an opportunity to buy again. Thanks for great service.

Date of experience: April 3, 2020
Germany
1 review
0 helpful votes
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I received my order very quickly. Made my day! The dress is very beautiful, perfect fit, it fits my body very well. I love this boutique.

Date of experience: April 3, 2020
France
1 review
0 helpful votes
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Fast delivery
April 4, 2020

I have no complaints, excellent service, fast delivery. I always get quick responses to any email I send. Thank you!

Date of experience: April 3, 2020
France
1 review
0 helpful votes
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Very useful web page. Fast answer. Very friendly and they provided all the help I asked for. I will definitely buy from here again soon :)

Date of experience: April 3, 2020
Finland
1 review
0 helpful votes
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Absolute pleasure
April 4, 2020

Dealing with this boutiwque was an absolute pleasure. My products were not only delivered quickly, they were very helpful when I encountered a coupon issue.

Date of experience: April 3, 2020
California
1 review
17 helpful votes
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I have had a very disappointing experience with this company. I ordered clothes from them and they were cheap and ill-fitting. I had not read the return policy and found that to return anything I had to send it to China and pay for the postage and customs fees. They offered to refund my account 15% and I took it just to get some compensation for their inferior product. This is the first time I have written a bad review and the worst online experience ever!

Date of experience: April 3, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.

Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Estonia
1 review
0 helpful votes
Follow Geal G.
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Fantastic and very useful service with my return and help with my payments. I loved all the clothes that I bought for them, only some of them didn't fit me, which is devastating, but I still loved it even though it didn't fit well. Keep it up girls

Date of experience: April 3, 2020
Canada
1 review
0 helpful votes
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I have been a proud buyer of this page for a long time and every time I buy something they never cease to amaze me! I received my package recently! I will always be a happy girl to buy here! This site and this team are amazing! :)

Date of experience: April 2, 2020
Australia
1 review
0 helpful votes
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I emailed customer service on Friday night regarding the return policy and got an immediate response that was clear and informative. Excellent client service!

Date of experience: April 2, 2020
Bulgaria
1 review
0 helpful votes
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Very pleasant!
April 2, 2020

The customer service on this page helped me locate my order! They responded in a timely manner and provided information that solved my problem, they were wonderful, helpful and very pleasant!

Date of experience: April 2, 2020
France
1 review
5 helpful votes
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Thank you all
April 2, 2020

I have always had lovely experiences with this online store. He went through PayPal express and accidentally selected the wrong address. Customer service helped me make sure everything worked smoothly and redirected to the right address. Quick response and incredible professional service. Things like this are the reasons why I'm a regular. Thank you all.

Date of experience: April 2, 2020
Arizona
1 review
1 helpful vote
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Total rip off
April 1, 2020

Items are poorly made garbage. Although not to expensive you can get on sale better quality anywhere! I wish I had believed the reviews. Instead I gave it a try and waisted $80. Still waiting for one item. Not even trying to return or giving to goodwill. Just expensive rags.

Date of experience: April 1, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Norway
1 review
0 helpful votes
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Excellent
April 1, 2020

Excellent customer service provided by this boutique. Always have prompt delivery every time I shop here. I never had a problem with delivery or ordering online.

Date of experience: April 1, 2020
NL
1 review
0 helpful votes
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Excellent customer service with super fast responses to inquiries. I love the dresses, which are also of great quality. And the delivery is in a few days.

Date of experience: April 1, 2020
California
1 review
2 helpful votes
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Nightmare company.!
April 1, 2020

I ordered over $200.00 with this company. The clothes are Horribly Cheap, Crap really, never seen anything so bad! They don't give you a return address, so you can't send it back. No phone number either, and there customer service address online... GOES NO WHERE... I tried to send it back to the address on the package only to have it sent back to me. Now I must have my credit card company dispute this. WHat A Pain in the fanny.! DO NOT ORDER.! They are from CHINA. Just look what they have done to us all... STAY AWAY. You have been warned...!

Date of experience: April 1, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

New Jersey
1 review
0 helpful votes
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I placed the order on November12th half the items were delivered. Which took over two months. The other half I was told was out of stock. Have been waiting for a credit it is now April 1st.

Date of experience: April 1, 2020
Cnicv C. — Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin