I had a little problem here and my order was not confirmed.
I wrote an email and solved my problem very quickly.
The service provided was incredible, a real credit to the team.
Thank you!
The only place I go on the internet to buy clothes! I have ordered countless times and have not been disappointed. I continue to be pleasantly surprised by the quality and service of this site.
My purchase of the dress with this website was great! The quality is good and it looks like the picture! The delivery was amazing. I will definitely continue to use this website to buy clothes!
Good jeans I bought some good jeans at the beginning of the year in this online boutique, it was easy to find what I was looking for, but I was not sure how the jeans would fit me since I do not have the same body type as the models, but in general the jeans fit Really beautiful
I made the mistake of ordering from Roselinlin. The sizes are much smaller than our standard sizes, the fabrics are like plastic. I've been trying to return them, have been asked for all the details before they would give me their return address, AND THEY WON'T GIVE ME THE RETURN ADDRESS. The site instructs the buyer to not send them back to the address they came form -- those are distribution sites inside the USA -- they are from China and they won't give the return address for me to send the items back. So, I just spent money on junk that I won't/can't wear and I will put them all in the donation stack. STAY CLEAR OF ROSELINLIN!
All the things I mentioned about my order at this boutique are spot on, the quality of the clothing was unprecedented! My first request in this boutique on the internet and it will not be the last.
I liked the clothes in this online store, although I have everything a little bigger than I thought. Normally, I have a size M and it is what I ordered. I will remember it for next time.
Excellent quality and timely arrival of this website. The fit of the clothes is perfect and true to the size chart. I can't wait to order a dress that I absolutely loved.
I have brought quite a few clothes on this website and they have been excellent! Fast shipping and true to size. The clothes look exactly like the picture, I recommend this site.
Thank you for helping me with my online order. I love your shirts, I'm glad I chose the design with the bright color. I will definitely order again, I will recommend it to my family and friends.
Ordered 6 items - none fit right and quality was awful! I mean really bad. - Really really basic flaws - armpit sizes were different in the same shirt, the side seams were different lengths, the stitching was pulling out of the seams - material was thin as gauze. In trying to get a refund, I was first offered a 10% discount to keep them, and when I turned it down, I was then offered 25%. When I turned that down, I was sent an address in a remote town in China where there is no mail tracking! Now, I can't prove that the package I sent arrived - only tracking is available as far as Bejing! I am out the cost of the clothing, and the expensive return shipping. I have communicated with their "Customer Service Department" several times and have received no service at all. It's been 3 months since I have proof that the package was in Bejing and I am still trying to obtain a refund. Don't trust the great photography in their ads, 6 out of 6 items I ordered prove that the quality they use for the website pictures is NOT the quality that the clothing is that they actually send to you. You are better off paying full price at a department store, and seeing the quality and fit that you are spending your money on, and then a return would also be possible! I was a fool for ordering from this company.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The best service, buy online without problems and without complications. This website is amazing and so is your staff. Always prioritize customers and always try to solve problems if there are any!
I love the affordability and refund policy of this online boutique. I have placed orders several times and have not had any problems with the payment and delivery process. Of my clothes.
On this website they were patient and efficient with my emails with questions about my order. All questions were answered quickly and correctly. It was a pleasure buying my new dress here.
I have been waiting for 3 months for the rest of my order, What I did get was even cheaper looking than the prices. I have emailed many times and I get the same reply - be patient.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
It was easy to find what I was looking for and I was very happy with the range of products. I was pleasantly surprised when I received my item, they were great
The best thing about this boutique for me are the pants and suspenders where everything is of good quality and fits me well, I just had to shorten the crotch of the pants to make them fit.
I was happy with my one order, and I am trying to reinstate my other order i cancelled because of the post. Actually, it did not take as long as I thought.
The best dress ever, with a perfect fit and incredible quality, the best I have ever bought. I highly recommend this online boutique. This will be the only place where I will buy clothes from now on.
The quality of the dresses in this online boutique is excellent and both the images on the web and the description are true to life. The size fits my body well. The clothes I ordered are beautiful!
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin