The customer service agent responded quickly to my inquiry about the status of my order, was able to provide all the information, gave me confidence and peace of mind. The dress is also spectacular.
I really love this website. I am very happy with everything I bought. Good clothes and good customer service. Little by little they become my favorite place to buy clothes online.
The designs of the clothes in this online boutique and the footwear are beautiful. Placing an order is easy and it's great that different forms of payment are provided. Thank you.
The customer service of this online clothing store was very helpful when I went to the page to find the dress I needed and help me place the order. Thanks again.
Beautiful shoes, beautiful dresses, the accessories are very avant-garde and elegant, I will continue shopping here, especially the blouses, they are of good quality.
Thanks for the important tip that the size was roomy as it made a difference to the size I ordered and was perfect. Great quality of fabric and style. Thank you!
The linen is excellent and the internet service was very efficient. Also, the order was quick. The clothes I ordered here are of good quality and fit me perfectly. Thank you.
Brilliant clothes and the best quality and price I've ever seen. Highly recommended. User friendly website. The buying process is also easy and hassle-free.
The coat I ordered on this website exceeded my expectations. Delivered on time, quality was excellent, color perfect. I ordered a size larger for my anniversary dinner. I will order again
Great quality items, great customer service, great packaging, and super fast delivery and return. So much confidence when shopping at this boutique.
Thanks girls
My order arrived on the day stipulated by the website, even a few days before. My experience with them is very good. The quality of the dress is perfect, better impossible
I have been shopping on this website for years. Roaps arrive very fast. My clothes also last a long time, they are of good quality, I get a lot of clothes for less than $ 100!
If you want to have the latest in fashion and get it with the best materials, then roselinlin is for you. I purchased some costume accessories from this store for my mum and she loved it.
I liked it a lot. Excellent value for money. Buy some accessories, in one of them, the blue stone is not a "ball" as it seems in the photo but flat but it is very beautiful. Very good quality.
Never got a confirmation number so I emailed. No response. So, I called a # ended up being a fake PayPal that asked for my ss#! Checked my bank account and they took my money. SCAMMERS!
Unfortunately, I saw the consistently bad reviews too late & ordered six items totalling US$250. Constant pestering was required in order to receive even one item then my order was shipped in a staggered fashion in four separate lots each taking greater than a month to arrive. The sixth item was never shipped at all! The quality of the clothing fabric & workmanship was appalling & they looked nothing like the web image. The fit was highly variable despite being of the same size. I suspect this companies refund & exchange policy flouts all kind of consumer laws. Communication from Roselinlin was poor (you just keep getting told it will be shipped in another 10-15 days) & in the end they just weren't even responding to my enquires regarding the whereabouts of the last item. DO NOT MAKE THE SAME MISTAKE AS I, DO NOT BUY FROM THIS COMPANY!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I needed a dress for my job and I found a ridiculous offer in this online boutique that I cannot pass up. Shipping took as long as it took and the quality was what I expected.
I wanted a dress for a special event. I saw it on this website and decided to give it a try. The dress arrived quickly and in perfect condition. It makes me look divine. Thank you.
I ordered last Jul 3 and delivered last Jul 16 before my event. This is my first online shopping and I was scared after reading all the negative reviews in this site. But I loved it.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin