I ordered 3 items that took 34 days to get to me. Needless to say when i received them they looked nothing like what they did online! And the material was very cheap! When i contacted them to do a return they said that the would rather send me a partial refund of $10.00 instead of retuning them because id have to pay to do the return and it was to be returned to china. I wrote them back saying i wanted a full refund and that id return the items i never heard back from them again and they never refunded the $10.00 either. ID NEVER PURCHASE FROM THEM AGAIN AND I ADVISE ANYONE CONSIDERING PURCHASING FROM THEM TO READ ALL THESE REVIEWS. THIS PLACE IS A SCAM! You will never hear from them if your complaining they don't want to deal with those people.
Its wonderful to find this site sizing info is excellent the advice to measure torso as well as chest and take the larger guarentee a great fit looking forward to my next purchase
I always knew from my friends that buying online here was quick and uncomplicated. I experienced it myself last week when I ordered this dress that I couldn't wait to wear. Fast indeed!
Get free items at Roselinlin with the right codes. Try code: FREE today and grab some free items on a certain purchase quote. The goods in this shop live up to my expectations.
I wouldn't live without it! Amazing service and amazing clothing, this is the go-to place for clothing, bags, and even shoe items. They are willing to answer any questions you have to ask.
OMG! Awesome place on the internet. I got literally everything I wanted, the dresses and blouses are spectacular. It is really a spectacular online boutique!
Beautiful clothes, amazing designs, an amazing way to shop for clothes online, and easy returns. The postage was also super fast. Highly recommended online boutique
Everything perfect with my purchase on the internet on this website. The item perfectly packed. The order arrived in a very short time. Highly recommended
Incredible value for money. Clothing description and sizes were clear and accurate, delivery was on time and I appreciated updates on their progress via email.
I love being able to buy clothes that I like and at an affordable price, that's why I love this clothing store on the internet, I'm waiting for my third order
I always shop here! There are so many options to choose from and it is so affordable! It amazes me how great the quality is for the price I'm paying! Me and my sisters we love shopping here!
I am so obsessed with this online boutique! I can't think of an easier and more addictive way to shop for clothes. I have bought online 5 times and I can say that I have been really satisfied.
Beautiful dress, this time I am very satisfied, I tried other places and to say that they are thieves is a compliment. This is the third time I buy with you and I will definitely do it again.
I place an order about a month or so ago. Still waiting for my order to arrive. Every time I send an e mail I only get a genetic reply. Not even relevant to my question. Very disappointed.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have ordered 4 dresses on this website, I loved them all. I had a problem with one of the dresses and you all were extremely quick to send me a replacement to make sure I was satisfied.
I wish I could have given 0 stars to this company. Their business is not legitimate. I paid for a nice linen dress in magenta color on January 29,2020, and I got a very cheap looking, small thin material dress in faded pinkies color on March 4,2020. It did not look like what it was in the picture on their website. When I wanted to return the dress, this what I got as their answer. The dress was much smaller than it was advertised in the size chart, so I cannot even put it one anyway. And they wanted to give me 15% if I won't return it?! This is a joke!
Here is part of the e-mail from the company:
"Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.
If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://roselinlin.com/pages/returns-exchanges
Best regards,
Cecilia
ROSELINLIN"
It's been more than two weeks since this e-mail was sent me, but I haven't received that return label.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will do our best to address your concerns and serve your fashion needs.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
What an amazing online clothing store. It has great customer service, great items to buy including a million clothes, and fast shipping! What more can you ask for in an online store!
Really easy to order clothes here. Very fast delivery. Shopping without problems. Easy to return items. Items are then quickly replaced. Good price, lots to choose from in all sizes. Good company.
Yesterday I received my dress and I love it. The colors are more vibrant than I expected and the material is really very nice. I will buy again in this online store.
Well packed, with seams and perfect fabric. I appreciate that you place it carefully folded in a package and do not store it as a rag in a bag. Really very nice.
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin